Ignacio & Jack Thank you, Thank you, Thank you for your…read morehighly exceptional & compassionate service in helping my disabled husband to be able to drive in a comfortable & amazing vehicle for a trip out of town. Everything you did meant so much!!! Thank you again!! You guys are great!!!

Anas was the bee's knees. This guy was so friendly, energetic, and professional. Not trying to…read moreupsell me on any unnecessary insurance stuff. I came in bc my Chevy was at the dealer for repairs. They paid for my rental at Midway, and Anas took care of me, even dropped me off to the dealership after my rental was done (they have a relationship with the dealership) so they took care of me. No complaints, only reviews for Anas's amazing customer service and cool as a cucumber attitude. Better than those Hertz or Enterprise places

I had such a great experience here at Midway with Manny Madrigal . Such a GENTLEMAN. He took…read moreextremely good care of me and my situation. He was mindful of how I was visibly upset and reassured me that "all will be okay". The truth is I had dented a car that I had rented here... but the team here was very gracious and truly made me feel ok about the situation. I can't emphasize it enough ; please do yourself a favor , get the added insurance they offer. Again HATS OFF to Manny for making me see that I was drowning in a cup of water. Aside from Manny I also want to give props to Harry, that man is a workhorse! He handled several clients all at once making each of us feel like we were the only one in the building. Cheers to the whole team !!!

Nice auto rental spot. It was our first time trying it out. It has a nice open waiting room…read more Nice agents, free coffee, and comfy chairs. Harry helped us out. Nice guy. Clear information and hospitable. Our ride was as expected and very clean. Thank you!

My son and I are planning to take a road trip to "Hearst Castle". With that being said, knowing…read morethat it's a long 5 and a half hour trip from Studio City to the Castle, we had to be smart about it and go with a rental. We walked into the lot today around 11am, and as we were looking around for few cars, 3 stood out. Prius, a Ford, and couple of SUVs. As we were in the process of looking, 2 employees approached us and wanted to know how can they be some assistance to us? At the moment we said, we need like 7 to 10 more minutes. They said, we will be right here, when you are ready. No rush at all. Which we both loved! After scoping out the place, we approached one of the employees and wanted to see the Prius. The car itself looked very nice and clean. From inside and outside. We moved to the next car and got the same feeling. Unfortunately, prices were a tad expensive. Lot was a decent standard size. Could fit about at least 20-25 cars..easy. The employees were not pushy nor were they forceful to rent us a car. The waiting area looked nice and very clean and so did the lot. We told them we will think a bit more, and will definitely come back to this location. I hope my 5 star review will make a BIG difference next to all the other 1 star negative, bad reviews! Enterprise, YOU ROCK!!! Thank you employees at Enterprise, and management, for your help, dedication and loyalty for all those years...we have rented a car from them twice in the past. They never disappoint.

I can not say enough about Emma! She is one of the sweetest people I've met. She will make sure you…read moreleave happy. She should run a course on customer service. She was recommended to me and now I know why. I will only come back here if I need a rental. Please ask for her and be nice! Thank you Emma for all of your help.

My son and I wanted and needed to rent a car for our mini trip that was coming up from the 6th of…read morethis month until the 8th. We didn't want to risk a 2 hour drive to Santa Barbara and take his car, being a 2015 Toyota Prius and mine even older than his. We decided to stop by at this Avis rent a car and see what were our options like?? As we walked in, 2 employees approached us and wanted to know how they can be some sort of an asset and help to us. I believe one's name was Tony and can't remember the other guy's name. They were both polite & trying their best to help us. We were there on the 2nd of April around 4pm. They showed us a few cars that didn't meet our expectations since 2 of them were Mazda CX50 intermediate SUV, and for 3 days $193.64 not counting the hidden fees such as tax, insurance and the rest. The other car that they showed us was a Hyundai Venue $160.00. Both cars were EXPENSIVE for our budget. The place from outside was not clean, was dusty and needed a good sweep & a wash with a hose. Inside on the other hand was pretty much clean. It's a very small lot that can fit up to 10 cars. Not a lot of cars to choose from except SUV's! So we took the chance/risk and stayed with my son's car and drove all the way to Santa Barbara and back.

Horrible service. Rude employee, dirty place, it is a franchised owned Avis. Took forever to get…read moreservice and had to wait for almost 1 hour even with a reservation. Beware!

I really hit the jackpot coming here! I had to get my ca repaired and needed a rental, Quandell was…read moresuper awesome! Very helpful, professional and overall just a pleasure to deal with. If you need a car, go here, you will not be disappointed!

Poor service from the staff. Be careful getting the weekly-rate if you're not going to keep the car…read morefor that long. I rented a car for two days and they charged me for a full week. They told me that was the cheapest price available, and I'd pay more overall if they switched to the full daily rate. That was obviously not true. You have to call 1-800-654-4173 and wait about an hour to get a hold of a representative but they are way more helpful than the people at the counter.

I had to take my car for repairs after an accident and needed a rental…read more for a week. Metro Rent A Car was the best choice! Their service and attentiveness was top notch. I was picked up and dropped off from the auto body shop by Metro's staff. I was given my first choice for rental and all their car were brand new! Go here for a rental car, without hesitation!

When my car broke down while at work, I gave these guys a call. They picked me up in a matter of…read morefew minutes, got me in a car. The car was clean, no complaints there. The staff was really nice and friendly. No BS here. When i returned the car, they gave me a ride back to my office too. I'm gonna come back next time i need a rental. thanks metro :)

OMG! This is the best car rental place in LA!! Had a horrible experience with Midway car rentals at…read moreLAX. And the ladies at this enterprise rental in Van Nuys were so amazing, kind , sweet, fast and easy. Thank you for making my rental experience so wonderful!! If I could give 10 stars I would.

I needed a rental so I came here to get a car since it's the closest. The staff Kiersten and Jake…read morewere really nice, but that's the only good thing I can say about this place. They have no cars at all so might as well save yourself the trouble and go to the other Enterprise nearby on Oxnard because that's where they ended up sending me. They can take you there in their own van and set everything up for you but why go through all of that. This location should just be for drop offs that's it. I even made a reservation for a Toyota and they still didn't have the car. What's the point of doing that beforehand to save time. I do not recommend renting from here.

The young lady at DFW was the best professional rental car agent I ever experienced. she will be…read morethe reason I am a repeat customer

I rented cars dozens of times from the bigger rental companies. My coworker said hey you should try…read moreSixt. I decide to give them a try. I did provide a five star review previously, until I got a follow-up email from Sixt a couple days after I returned the car. They claimed that they found a scratch on the roof of my Rav4 rental. This is total BS and now they are trying to charge me almost $500 for a "scratch repair". I literally drove the car from studio City to Las Vegas and parked the car for my entire stay. I parked it at a secure covered garage the entire time. I drove the car back home and returned the vehicle back to Sixt. There is no way a scratch could appear on the roof considering we did not load any type of luggage onto the roof. This place is a total scam and was too good to be true. Who knows how many other people they have scammed. I was going to do another rental in 2 weeks and now they will no longer receive any further business from me or anyone I know, because I will be telling everybody about the shady company. My advice to not rent from this place. Stick with the big rental companies they don't try to pull this BS.

Never ever going to get a car from this location again. Super rude staff, not willing to assist at…read moreall. They insisted that I present a physical credit card and would not accept Apple Pay or a debit card. Ridiculous. It is the 21st century, people keep their cards in Apple Wallet. If you still do not know that, at least train your staff to handle the situation professionally.

I had an amazing experience at SIXT car rental! From the time I picked up the car and when I…read moredropped off my car! Helen is the best! I recommend asking for her! She made my drop off experience seamless and was very nice! Thank you SIXT car rental for making my experience just right!

Absolutely unprofessional behavior from the staff when dropping the Car off in Ontario…read more Dont think I'll ever do business with you them again!

From the owner: We offer the best services and drivers always availableread more