Cancel

Open app

Search

US Van Rental

4.2 (31 reviews)
Open 8:00 am - 9:30 pm
Updated 2 months ago

US Van Rental Photos

You might also consider

Recommended Reviews - US Van Rental

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Nelson L.

Carlos Zárate, MO, and Fred we're an amazing team who helped us with our rental. They made us feel so comfortable and taken care of. As if they are family immediately. I would not recommend renting anywhere else in LA. I will definitely be a life long customer.

Chris R.

I rented a van from US Van Rental (www.lax-van-rentals.com), for me and my family (two adults for kids). When I picked up van the initial quick look over showed dark stains on all of the upholstery seats and floor plus a weird smell. I needed the van that day so I pointed it out to the owner (Mo), and took the van. Come to find out the smell was really bad, it looked like it was not disinfected or cleaned, so I had to clean it myself before my family got into it. Definitely not Covid safe van. The owner also Supplied snow chains for the van. I packed up the van and my family and I set off on our trip. As we were driving the whole way the van vibrated with a loud noise due to bad suspension. It was not good and I was afraid the van was not going to perform properly. Also, as expected it snowed where we were at and we had to put on the snow chains. *The owner supplied us with the wrong size chains That didn't work and we were stranded on the freeway for hours until emergency Services came and I had to buy chains for the van. After I dropped off van I contacted Harris and the owner fir a refund and nothing has been done to refund the van for this terrible experience. I do not suggest anyone using US Van Rental (www.lax-van-rentals.com), as their van was dirty, was not sanitized, clearly had a bad suspension, did not provide the right size snow chains, it was a dangerous situation.

See all

Photo of Ty T.
27
126
375

11 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

9 months ago

Business owner information

Photo of Harris H.

Harris H.

Helpful 2
Thanks 0
Love this 0
Oh no 1

2 years ago

Business owner information

Photo of Harris H.

Harris H.

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Highly recommended them! The company offers premier rentals for travelers. The company has a large fleet of vehicles

Business owner information

Photo of Harris H.

Harris H.

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Business owner information

Photo of Harris H.

Harris H.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Chris R.
519
116
28

5 years ago

Helpful 4
Thanks 0
Love this 0
Oh no 1

3 years ago

Business owner information

Photo of Harris H.

Harris H.

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Business owner information

Photo of Harris H.

Harris H.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of See G.
289
84
14

3 years ago

Business owner information

Photo of Harris H.

Harris H.

Helpful 0
Thanks 0
Love this 0
Oh no 1

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Business owner information

Photo of Harris H.

Harris H.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Marla P.
56
296
331

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Business owner information

Photo of Harris H.

Harris H.

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

3 years ago

Business owner information

Photo of Harris H.

Harris H.

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 2
Thanks 0
Love this 1
Oh no 0
Photo of Toi H.
3
176
54

8 years ago

Business owner information

Photo of Harris H.

Harris H.

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of B B.
0
35
0

11 years ago

Helpful 2
Thanks 0
Love this 1
Oh no 0

8 years ago

Business owner information

Photo of Harris H.

Harris H.

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of C. K.
0
20
8

11 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - US Van Rental

Do you have cargo vans rental?

Yes, We offer both cargo and passenger low roof and high roof vans, depending on your needs. Each rental includes 150 miles per day at no additional charge.

View All 2 Questions

Review Highlights - US Van Rental

I called Harris at LAX Van Rentals and he personally delivered a brand-spanking-new lux van to my doorstep within 2 hours.

Mentioned in 9 reviews

Read more highlights

You might also consider

Enterprise Rent-A-Car

Enterprise Rent-A-Car

3.0(2k reviews)
0.9 miWestchester

Update star rating now that MGMT has been made aware of the shuttle situation. Safe travels!read more

I recently visited the new LAX Rental Car Terminal to exchange a vehicle I initially received from…read morethe Woodland Hills location. My vehicle is currently in the shop, so this rental was intended to be a comparable loaner. I chose the LAX location specifically because of its size, assuming they would have better inventory options. Unfortunately, that was not the case. After returning my vehicle, I waited at the customer service desk for two hours. The process was extremely slow, and the overall attitude felt nonchalant and unresponsive, and no rush and do not care. After all that time, I was ultimately given a downgraded vehicle, which completely defeated the purpose of coming to a larger location. I also attempted to contact Enterprise during and after this experience, but there appears to be no effective system in place to resolve customer concerns. Every representative I spoke with deferred responsibility, promising escalation and follow-up "within a few days." It has now been several days with no response whatsoever. There was no acknowledgment of the excessive wait time, no effort to accommodate the situation, and no meaningful attempt to resolve the issue. Here take this car this is what we have. I ended up going to Avis Rent A Car, where, as a Preferred Club member, I received significantly better service and immediate assistance. To be fair, the new LAX facility itself is very clean, modern, and well-designed. However, the customer service and communication structure do not match the quality of the building. Enterprise needs to do better particularly with communication, accountability, and timely resolution of customer issues. Response to Jean that was done no results after 4 days, no results just overall a negative experience. Simply responded contact Woodland Hills . Sent support a complaint online just as suggested no better!

Photos
Enterprise Rent-A-Car
Enterprise Rent-A-Car
Enterprise Rent-A-Car

See all

Sixt Rent A Car - SIXT

Sixt Rent A Car

2.3(1.5k reviews)
1.4 miWestchester

Great customer service, good cars and ver reasonable one-way dropoff rates…read more Give them a try - we are happy we did.

This review is not about Sixt's rental services, but about one of their employees, Marc Randolph,…read moreand the conduct Sixt appears willing to tolerate. On 10/2/2023 in Gardena, Marc Randolph made an improper left turn in front of oncoming traffic when he did not have the right of way, resulting in a serious collision. My 11‑year‑old son died from his injuries. Our 9‑year‑old daughter, who was also in the car, had to be extricated from the vehicle and sustained two broken bones in her left wrist. Marc has since been charged and found guilty in connection with this incident. Let's also not forget that Marc and his mother committed fraud by collecting donations on an unauthorized Go Fund Me account that was created by Marc's mother, in which she named Marc the beneficiary. Exploiting my son and his tragedy that was caused by Marc and then lied about what the funds would be used for and kept the money donated for themselves. I still never received an answer on where the money was used. What is especially alarming is that, despite this history of reckless driving and the devastating consequences of his actions, Sixt continues to employ him and allow him to drive their vehicles as a representative of their company. In addition, Sixt has refused to cooperate with child support services by verifying Marc's employment status, which appears to be necessary for him to be properly served with child support papers. This behavior reflects, in my view, a troubling lack of accountability and responsibility on the part of both the employee and the company.

Photos
Sixt Rent A Car
Sixt Rent A Car - SIXT Rent a Car Los Angeles Int Airport

SIXT Rent a Car Los Angeles Int Airport

Sixt Rent A Car - SIXT

See all

SIXT

Budget Car Rental - Budget Fast break & Avis Preferred customers check the board on the 1st floor for car stall numbers.

Budget Car Rental

1.4(2.2k reviews)
0.9 miWestchester

LB made our experience seamless. We arrived in the fast break line and LB was professional and…read moreknowledgeable. The car that we reserved was not available so LB walked us to our rental to make sure that it was an acceptable replacement. Personal attention goes a long way. Thanks LB! Make sure that you sign up for Budget Fastbreak for faster service.

I recently returned a rental car and was told everything was good to go (my mistake for not asking…read morefor a receipt). Later that day, I was shocked to see I had been charged late fees and an extra day because the vehicle was never properly checked in. When I went back to the Fast Break counter, they weren't able to resolve the issue and brushed me off. Thankfully, I met DJ outside, and he completely turned the situation around. DJ went out of his way to personally locate the vehicle, investigate what happened, and make sure the rental was properly closed out. It turns out the original check-in was never processed. DJ showed exceptional customer service, professionalism, and genuine care. He didn't brush me off or pass me along, he owned the situation and fixed it. Cristina also assisted and was helpful throughout the process. Because of DJ, what started as a frustrating experience ended on a positive note. Employees like them make a huge difference. Thank you again! 5 stars for DJ!

Photos
Budget Car Rental - Long line to get cars that have been previously reserved

Long line to get cars that have been previously reserved

Budget Car Rental - The space we were told the second time

The space we were told the second time

Budget Car Rental - 1 agent

See all

1 agent

Fox Rent A Car

Fox Rent A Car

1.7(3.2k reviews)
1.0 miWestchester

This is a no-frills operation. The staff said the shuttle runs every 30 minutes, but on the ride…read morefrom LAX to the location some other travelers said they waited almost an hour. I waited about 10 minutes. Once at the location, the line moved fairly quickly to get to the counter. I must have arrived at an off-peak time, the line was short. The cars are located in a large warehouse, so they are out of the sun and are not baking hot. They have you fill out a damage form to show any existing issues with the vehicle and then hand it to the attendant on the way out of the lot. I made sure to be very detailed in my walk through, just to be safe. Returning to the lot is simple, just pull in on the same road the shuttle came in on. The lot attendant will take the keys and finish up the transaction. The shuttle back to the airport picks you up from a canopy by that driveway. Overall, it went well. Just make sure to give a little extra time for transportation to and from the airport.

I have rented from Fox at LAX for years, but it's been a minute since my last visit. Reserved a car…read morefor 1/22/26 and arrived to find a mile-long line being served by TWO agents. But Fox now offers a skip-the-line option for $49 per rental. That would have doubled my total charges, so I sucked it up and waited. I will not be back; Sixt and Payless don't treat me like this. Since you're reading this, do us all a favor: when it's your turn at the counter, 1) have your license and credit card ready; 2) NO you don't want insurance -- it's a ripoff and your own carrier will cover it; 3) NO you don't want to pre-pay for fuel and "bring it back empty" -- it's a ripoff and there's plenty of cheap gas within 10 miles of LAX; 4) NO you don't want an upgrade; 5) NO you don't need a Toll Pass. Well, maybe you do, but it's gonna be a ripoff. That's it: we're all waiting behind you, so step up, pay, take your keys, get out. Fox does not employ enough agents for every driver to have an in depth discussion about rental options. Stick to the script, hit the road.

Photos
Fox Rent A Car
Fox Rent A Car - Waiting queue

Waiting queue

Fox Rent A Car

See all

US Van Rental - carrental - Updated May 2026

Loading...
Loading...
Loading...