Mohammad really provided clear and fair recommendations and offered a variety of options to fit my…read morebudget to repair my car and he was honest and helpful about repairs unlike other places I went to. I will definitely bring my car back for other needs in the future and recommend this place to others.

From the owner: Welcome to Penguin Auto, where we pride ourselves on delivering exceptional service and top-quality…read morevehicles to our valued customers. As a premier used vehicle dealer, we specialize in providing a seamless and family-friendly car-buying experience, offering a curated selection of "need nothing" cars that have been meticulously inspected and serviced by our team of expert mechanics. At Penguin Auto, we go above and beyond to ensure that every vehicle on our lot meets the highest standards of safety, reliability, and performance. Before being showcased, each car undergoes a comprehensive inspection and servicing process, guaranteeing peace of mind for our customers. But our commitment to excellence doesn't stop there. We also offer full-service car repair and maintenance to the public, providing a convenient and professional environment where your automotive needs are met with precision and care. For large jobs, we even offer loaner vehicles to ensure that your day-to-day life isn't interrupted. In addition to our exceptional sales and service offerings, we're pleased to announce the expansion of our facility to include new tires and tire installation services at highly competitive pricing. Whether you're in the market for a reliable used vehicle, require expert car repairs, or seek new tires and tire installation services, the team at Penguin Auto is here to exceed your expectations. Give us a call today to discover how we can assist you with your automotive needs.

Sam Milner at the Madison CarMax was outstanding. From the start he was friendly, personable, and…read moreclearly knew his stuff. He was well-prepared, walked me through the initial paperwork quickly, and sent me on a test drive with genuine encouragement to really get a feel for the vehicle. He even had the car cleaned up and ready with a big bow, which was a fun touch. After the test drive, Sam patiently guided me through the electronic paperwork with the right balance of humor and professionalism. He offered great advice on timelines, funding options, what to do if something like a manual is missing, and even encouraged an independent inspection. He also helped take photos of my new vehicle afterward. What really impressed me was that he also went above and beyond for my daughter, who was there for a separate transaction. He was friendly, took an interest in her compact car, and even helped remove some adhesive residue from the back of her vehicle. Sam made both of us feel welcome, valued, and respected. CarMax earned my respect (and loyalty) because of Sam's personality, professionalism, and genuine love for his job.

I bought a car in May 2023. The car is a Kia Sportage 2015 with a mileage around 43,000. According…read moreto the Carmax, this was a perfect-to-fit car and according to their inspection policies, they make sure everything is replaced, brand new parts, full inspection. To say that, I generally drive around 10-15 miles per day, sometimes 20 miles per day on the weekend. Some days I do not drive. However, within 3 years, I replaced the shitty engine GDi, braking pads, braking discs, etc. Last year I replaced the AC compressor and this year I also replaced the AC compressor and the stirring wheel turns out to be defective. When I bought this shitty car, I ended up paying $19,000 plus taxes. Since then I have spent around $10,000 on this car and according to Kelly's book, now this car is worth $6,600. What I want to say is do not believe the Carmax description on the car that they sell what you pay for. They simply rip you off on your money. Plus, Kia is the worst car you want to have. This is a very scammy company that can lure you into buying very used, shitty car at a very high price. Do not trust these people and this company. I am leaving the comment because I bought this car in this location in West Madison.

First, I have tried to buy a car from a car dealership and then realized it is long process. To…read moremake it happen, I had gone through experienced car dealers and no success. While arriving at the Luxor Auto sales LLC, the door is closed not for COVID-19 but of their business hour ,we phoned them and they came and provide us an affordable service to my unbeknownst. They know how to resolve conflicts between a car dealer and a customer in a professional manner. I highly recommend that business for people who intend to buy a car and make it run on the streets.

Almost got a car from here. They had no carfax and no paperwork for it so I got it inspected…read more Looked up the vin and it was in an accident. Turns out the break pads were almost gone, rear wiper doesn't work, AC leaking, had some tire weather cracks. They clearly don't complete all the required work that needs to be done before it gets sold.

Brought my car in for my service appointment and received the best help from Axell. He was very…read morepolite and helpful. He was literally one of the only employees that looked like he wanted to work. 10/10 thank you for the help Axell.

For the second time, Smart Toyota rotated my tires and replaced the wheel covers incorrectly,…read moremaking it impossible to put air in the tires. The first time I went to their drive-up service to get this corrected, they took two and a half hours to fix the wheel covers. Careless work and safety problem. Kathryn M

Found my Toyota here at Stark. The yelp reviews are not what my experience was. Google is. thought…read moreI'd share. Thanks fellas for easiest car transaction I've ever had.

I wrote a previous review in the middle of a transaction, and after all was said and done and I…read morelook back on my experience just a little over a month ago, I decided rather than edit I will just write a new review. I have raised my rating to 5 stars because I love my vehicle. I love the price I paid. My salesman Zach was great. All of the staff and managers were responsive to me, even at night and weekends and their own days off. I found my car on a nationwide search with Car Gurus. My car was located in Wisconsin and I live in Virginia. There were extensive photos so I bought the car sight unseen. I was told several times there was hail damage that contributed to the reduced price. I was a little surprised at the extent of the damage when the car actually arrived although it was disclosed, but it is all cosmetic and would not have changed my decision had I seen it on the lot. I had never purchased a car where I had to have it transported by a contractor and have more complicated paperwork and title registration processes. Usually the dealer does it all and I drive away. This process took longer and was more involved. I was anxious about my decision, which was a bit impulsive, and worried something would go wrong. Yet once my car was delivered and I got it registered and tagged, made my first payment and drove it on a trip, I realized I got an excellent deal and a great car. My only issue was that there were photos that appeared to be of 2 key fobs, so I was excited I was getting a second fob because generally used cars often only have one. I sent the manager Shawn the photos that confused me but I was told there never was a second fob. I was disappointed about that. I will have to get one made at some point. I'm not sure I will buy a car out of state in the future, but Stark was a great dealership to work with and they tried very hard to have a satisfied customer. I got a great car and I'm very happy.

Eric and Everett were helpful and made the experience pretty easy. Both knowledgeable.read more

"Would give zero stars if I could" review below…read more I brought my brand new 2025 Telly here for a check engine light for power train(1k miles). They had it 2 weeks, and kept telling me they were "looking at it tomorrow" or "it was looked at today" even though I had cameras on it and could tell it was never moved. After the 2 weeks, and me constantly asking, they said it was looked at and fixed in 20 minutes as all it needed was an update. Fast forward one week- my husband was driving on the highway and it locked into 5th gear. Safety hazard and frustrating. I brought it to Metro Kia and they had it diagnosed legitimately in 30 minutes. I called Russ Darrow to complain and they informed me no actual work was completed on my car(no updates even), but just the check engine light was cleared. So not only did they risk my transmission, they also risked our safety. I won't even discuss all of the loaner issues I had here- I was put in one shooting gas out of the cap & deemed a safety risk. I was told they were going to do an "investigation" and contact me back on how to make it up to me, but I haven't heard anything. Even had hail damage while on their lot during the storms that they refused to disclose when I asked and I found after the fact. So please beware of this Kia and go to Metro- don't risk your vehicle or your safety going here. Mickayla is the literal only reason I'm not filling a full report to corporate about this location.

What an amazing experience we had buying our Subaru Forester!! Jason is an experienced and…read moreknowledgeable salesman and made our process smooth and easy! We went in on Saturday (end of month) thinking we would just test drive.... Walked out with a beautiful ride! Ben was the finance guru and really impressive with his full knowledge of everything financial!! Our future cars will be purchased here!!! We are officially a Subaru family!!!! Dogs are welcome ( as long as owner can behave ) so we brought our puppy as well! Thank you for being so amazing and do a wonderful and professional experience

I have bought a car here and have taken 3 cars of mine for service here over the last 8 years. I…read morewould highly recommend both the service team and the sales team.

I absolutely love this place! The entire process was smooth and easy from start to finish. Aniss…read moretook great care of me and my family while we purchased our new truck. I would give this place a 10/10 -- they truly went above and beyond! They even gave me a fresh oil change before we left. I highly recommend them if you're looking for an affordable vehicle.

After just moving to Madison from Chicago, my husband and I needed a second car to accommodate our…read morework schedules. I chose Goben because I liked their inventory, the flexible financing options they advertised on their website, and the fact that they were seemingly family-oriented and willing to go above and beyond for their customers. We worked with Quinn and he was immediately willing to let me test-drive the vehicle I had been eyeing online, without doing the whole "used car salesman" spiel. He was not pushy, he patiently answered all of our questions, and he made the experience fun. After deciding we wanted to purchase the car, we went into the office to work with one of their finance guys. I recently graduated law school and my husband recently graduated medical school, so you can imagine that our finances are not in perfect shape! As such, we were not optimistic that we'd be walking out of there with a car that day. Let me tell you, these guys are amazing. I didn't catch the name of the guy who did all the heavy financial lifting, but he went so above his job duties to make it work for us. Everyone was kind, kept offering us water, joked around, and apologized for the wait (even though they were working on our loan application the whole time- if anything, we should have apologized to them!). Ultimately, they made it happen for us. We got exactly the financing option we needed as we are starting out our careers, and we felt that the whole process was transparent and fair. If you're looking for massive inventory or tricked out models, this may not be the place. But if you have an idea of what you want, these guys will take care of you! Loving our new Jeep Compass- thanks Goben!

Horrible pushy sales manager, no wonder east Location…read moreclosed..Go to across the street for a little better experience. Scheopp motors at least works a deal properly.