4-6 weeks service lead time not going to help our needs…read more Very polite and may do good work but lead time just too great. Yes that's what I was told on the phone today when contacting your company. I do appreciate the follow up tho so I changed the rating for you.

once you get past their phone system, their service people are really, very helpful and kindread more

I reached out on a Saturday morning and Mark was able to come fix my elderly mother's door later…read morethat day. Wow! Very reasonable and professional. Already have him booked for another job for her. Extremely positive experience.

Mark installed a kitchen faucet for me. The guy was right on time, super communicative and very…read moreprofessional. Installed the kitchen faucet in less than 45 minutes and was done perfectly. He even charged us less than we were quoted. I would recommend him to anyone and will definitely be saving his number in my phone!

In early November, I contacted this company to repair my gas fireplace--my primary heat…read moresource--before winter. A technician came out, serviced the unit, and identified the issue: a faulty blower. He provided a quote for the replacement, which I approved immediately. That's when the problems began. Ten days later, I called for an update and was told the part hadn't even been ordered. Another ten days later, I was informed the part wasn't available, but they could try retrofitting a similar one. When I asked if there were other options, they said no--so I agreed. On the scheduled day, I took time off work, only to receive a call 30 minutes after they were supposed to arrive saying they could now order the correct part directly from the manufacturer--something they had previously claimed was impossible. To proceed, I had to pay in full immediately. Fast forward three months, and I still didn't have a working fireplace. For weeks, I was repeatedly told, "It should arrive next week." Finally, after expressing my frustration, I got a call at 5:00 PM saying they had located the part, expedited shipping, and could complete the repair the next day. I took another day off work. The technician arrived--but with the wrong part. Instead of tracking down the actual component, they gave him a universal one that didn't fit. They then assured me the correct part would arrive in two days. This time, my wife took the day off work. The technician showed up an hour and a half late (after I had called and reminded them we had rearranged our schedules for this), but they finally made the repair. Other issues worth noting: I was promised a callback from a manager or owner--still waiting on that. Their phone system is a mess. Every time I was placed on hold (which was often), someone else would pick up and begin a different conversation. I would explain who I was and they would say "oh, let me put you back on park." The three coldest months of winter without my primary heat source, multiple days off work, countless phone calls, and constant misinformation (what my generation would call lies). I will never use this company again.

Submitted a questionnaire to have an HVAC system installed…read more Long story short, Zane at the First Call Jewel team came and we discussed several options that would meet our needs which resulted in a purchase, with options for rebates and tax credits. Solid value for our budget. The technician (Freddy) was competent, hard working, organized, and very personable. If this is the caliber of people and face of First Call Jewel, then you will consistently be blessed with business! Thanks much!

Another 5+ star review for Allen. He installed a new water heater for us. His work is impeccable,…read moregreat attention to detail, and professional in every way. Another 5 star reasonably priced service. Thank you so much!

The business number is disconnected today when I called on 27 December 2022, so I looked up another…read morenumber for Allen but that mailbox is full, and apparently it's a landline so I can't send a text either. I knew when I got an error message about it. So if they're not in business I wish they would take down this page so people know instead of getting a run around. but I really hope to get a hold of this plumber if they're still in business because I keep looking for a plumber in Idaho Falls who is affordable, reliable, trustworthy, responsible, and competent, for some seemingly minor but ongoing issues which I'm hoping to help address so they won't get worse, at my mom's place. I thought I'd found them somewhat accidentally with this listing, as well as other online reviews for them, and them being in business for 30 plus years is definitely comforting. I still hope I have found that seemingly elusive plumber in Allen! Regardless he sounds like a great person and I wish him and his family the best! If you see a missed call from the 208 20.... number that's me! Please call me if you can possibly help with plumbing issues. For hire of course.

They showed up and very quickly diagnosed both plumbing projects we had. He (Wyatt) made short work…read moreof both repairs and we are in great shape again. Their pricing was also very competitive. I highly recommend Holeshot to everyone.

These guys are great! Have had them over a few times for different plumbing projects and they do a…read moregreat job for a good price. Highly recommend! Each job was done right.

We had Phil at Seldon plumbing install some new faucets for us as part of a remodel of our home…read more Phil was courteous, responsive, and did great work for us. I would highly recommend. He was fairly priced, arrived when he said he would, and made it a pain free process.

I have hired Seldon Plumbing many, many times over the years. They came highly recommended by a…read morefriend, and that friend was right! Big jobs or small, they always did a great job for a fair price, and didn't even leave a mess behind!