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Drift and Blast Zone

5.0 (2 reviews)
Open 12:00 pm - 8:00 PM
Updated 3 weeks ago

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Venue rental

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2 months ago

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As a through traveler I didn't know Tracy existed. But.. it is convenient and not a lot of choices…read morenearby. The inn was great, the staff courteous and helpful.

If this review were based on CJ alone, I would give 5 stars. He had excellent customer service, was…read moreprofessional, helpful, and did the best he could while clearly working without enough support. But based on the hotel itself, this would be 0 stars. The room was extremely unclean. The refrigerator, microwave, counters, remote, door handle, and multiple other surfaces were dirty and sticky. My mom's room also had a blood stain on the sheets. We were handed cleaning supplies because the room was so dirty that I ended up cleaning parts of it myself. Check-in was delayed even though rooms were supposed to be ready at 3 PM. On top of that, there were barking dogs and a basketball team running through the halls making noise late at night and again early in the morning. Staff tried to excuse the barking by saying someone was near the door, but if guests bring dogs to a hotel they should not be disturbing everyone else. The office manager was also not pleasant and came off dismissive when I asked a simple question about a 30-minute late checkout. Breakfast was disappointing and below the standard I normally expect from Hilton properties. I've stayed at multiple Hilton properties recently, and this was by far the worst. CJ deserves recognition, but the hotel itself needs serious improvement in cleanliness, maintenance, and management. All the manager said was she'll talk to someone about it

Drift and Blast Zone - indoor_playcenter - Updated May 2026

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