Went here to get my vehicle inspected today. Excellent service! They have 2 inspection bays so it…read morewas super quick.

The most efficient state inspection experience I've ever had. Friendly service, process was 10/10.read more

Good samaritans,! A low tire pressure light 15 miles from home is no fun. Courteous and quick…read morecheck; down a few pounds per square inch. Tire pressure restored. Back on rhe road. Leaves a favirable impression. A clean and calm shop. Wouldn't hesitate to return.

We've had them fix 2 flat tires and attempted to have them inspect our car…read more They are booked out pretty far, so you need to make an appointment. One of the flat fixes, a plug, only kind of took. The tire still has a slow(er) leak, but we are selling the car anyways AND getting a car in to them to work on is a hassle, so we're just topping the air off weekly, bi-weekly. Also the repair cost 2x what I paid last time I had plug done in Boston. Meh. We brought our other car in to have faulty valve stem replaced. Fine job done. Ni While the car was having that valve stem replaced, we asked them to inspect our flawless, unmodified 20k mileage sedan. They refused, saying that they'd need to fail it for tinted windows. The car was delivered to us FROM THE FACTORY with the tint and sold to us brand new from a dealer in Massachusetts. This makes the tint legal (and it is Mass legal tint). It has passed inspection in Mass 4 times. It was an necessary hassle to bring it elsewhere.

Had to wait a few days for the appointment...but they looked at it first thing in the morning,…read morecalled by 9:30 with a explanation of the problem and quote... had parts delivered and was ready the same day.. front brakes and rotors, and the power steering fluid cooler needed replacing. I have been going to Dons for at least 8 years, and they have proven to be honest and reliable. I have asked about things I feel need to be fixed, and they always advise me if it was necessary at the time or not... trust them completely with my car and will not go anywhere else!

Great service!! Wife hit a pothole and blew out 2 tires, she went to Don's and they swapped out the…read moretires and got her car back on the road.

As an update to this review I would note that the owner was very responsive to my concerns and…read moreactually drove to my home to refund the full price of this last repair. He was very apologetic for the misunderstanding about the quoted price and wanted to show his appreciation for our patronage. Maybe we'll give it one more shot. Here is my original review: "I have used Cichy's twice before for routine work like changing trailer tires, and my MIL used them for a muffler replacement. Both times, during the COVID pandemic. The service and cost was HORRENDOUS. In fact, it took them a month and constant prodding to get the tires done. So when my MIL needed a new gas filter I was hesitant to use Cichy's but figured I'd give him one more shot. I called ahead for an estimate, gave the car make model and year and part needed and got an approximate cost of $45-$50. My MIL was there for two hours because they didn't have the part after saying they'd order it ahead. And they charged her $108 for a 15 minute filter change. " Not sure who quoted that original price but in the end the owner gave my MIL a free repair, which was not requested, but was much appreciated.

Anything car-related tends to rack up my blood pressure quite a bit so I'm really lucky to have…read morefound Cichy's Garage when I moved in to the area last summer. I feel that I can just leave my car to John here without having to compare notes from several places. This is one of the few places that will honestly tell you that you don't need to fix something you think you needed instead of always trying to scare you into fixing things you don't actually need. At one time I brought my car in for ABS light and started by saying I might need to replace the ABS module. John didn't take advantage of this at all and completely fixed the issue by replacing two electrical cables. I only wish that they were located closer to me so that it's easier when I needed to come back a few times to debug problems. Nonetheless, I'd still spend the extra one hour round trip to drive here instead of going to the mechanics who are closer, including one that has a suspicious 5-star rating with 100+ reviews.

The service is excellent and they arranged a loner car for me so I didn't miss work! A wonderful…read moreexperience all together. I am now a loyal customer for all my car needs! Thank you ESP!

I was super duper impressed by my experience at ESP Auto. I needed an oil change, inspection, and…read morenew tires. They were totally fine with me ordering my own tires, did a great job on the oil change, and despite not doing inspections directly: sent my car off to be inspected at another shop. The attitudes of the staff were amazing (contrary to my experience with Complete Automotive in Easthampton). They went out of their way, were affordable, and really seemed to care about my experience. We'll be going to them from now on.

I arrived at 10:45 a.m. this morning for a state inspection at Brad's, which lists its hours as…read moreopen until noon on both its website and on the service door entrance. There was no sign on the door or at the counter about closing early or stopping inspections. I waited about 15 minutes before being told by the inspector that he wasn't doing any more inspections for the day because he was tired after being there since 8 a.m. He said he told the customer before me that he would be his last inspection -- but another customer wouldn't be responsible for telling me that, and he did not. If there's a cutoff time for inspections, it really needs to be clearly posted so people don't waste their time showing up well before closing and being turned away. Very poor customer service. I do wonder whether the owner or manager is aware of this decision to stop inspections early and the impact it has on customers.

Always the best!!! The staff is so friendly. The mechanics always do a great job! Never have ever…read morehad an issue. Pricing is always fair or the best price for great service. 5 star plus plus!!!

They worked on my car for probably less than one hour, did not reach a diagnosis, charged for one…read morehour labor, but did not up sell. Overall it felt like a honest place, although my experience with my long-time mechanic before I moved here was that the charge was a bit high for the type of diagnostics they did (especially when they were not able to identify the issue). I'm somehow alerted by one of the reviews "not currently recommended" by Yelp to which the owner replied. If the tailgate latch only worked temporarily and failed not long after the car left the shop, I would agree with the reviewer that the repair wasn't done properly...

Took my sister's 2012 Hyundai Sante Fe GLS here to get the parking brake working again as it failed…read moreinspection. The Hyundai dealership in Northampton MA wanted $1,121.63 to fix a parking brake!!! Fisher's Garage fixed it for $191.40. It's like winning the lottery when you find an honest and excellent auto repair garage. Our cars will be serviced here from now on as new customers. I am glad I received a referral from relatives to go to Fisher's.

Mike and their team are awesome. Honest service. No surprises. I won't go anywhere else.read more

The guys in the shop are scam artist. I bought a brand new tire from a different t place and I…read morebrought it to them to have them replace one on my SUV. They told me they couldn't replace one tire because it's against the law to replace only one tire on an all-wheel-drive vehicle. I would have to buy all four tires and have them all replaced. It is most definitely not against the law as had one replaced by a different shop a week prior. They were just trying to upsell me into buying four brand new tires from them