We recently bought a new divan bed from Dreams. To be honest, I had already picked the bed I wanted at another store so I didn't need any advice about which bed was best for me. They staff were attentive even though they were busy and there is a great childrens play area suitable for my little boy who is 4. They gave us a good deal and threw in some freebies considering how much we were spending. Delivery would be the following week. I paid in full and then left. Later that evening they called me and changed the delivery date to 14 days. This was incredibly annoying as I bought the bed speciifcally because it was going to be delivered so soon. Anyway after chasing on the 15th day, bed was delivered a few days later. Basic verdict - in-store service was great, aftersales - rubbish. Product - lovely. read more