WORST CUSTOM SERVICE EVER SEEN
I had a bed, dark gray, and a light gray one came, totally different from the one advertised, I requested the exchange, through the chat with Natalie, the chat attendant, I was informed if I want to change the bed I have to pay for another bed, and when they do come and deliver the other one I paid for, they would collect the 'wrong' one. so i would have paid for 2 beds and i would have none! rude, unprepared, rude attendant, even telling me to paint the bed, that they are in charge of the service, not being able to give basic information on when the collection would be made, more than a month and I still won't have the bed I bought . TO RETURN THE BED THEY CHARGE ME 30 POUNDS, THEY CANNOT EVEN MAKE THE EXCHANGE.
Good luck to anyone who wants to buy from this company! read more