Appalling customer service. My 90-year-old mum, a loyal client, called them to correct yet another…read moreerror in an order. You kept her on hold for over 30 minutes. The result: £14.66 in phone charges for 2 calls. She had no idea. This company is a rip-off. Not once did you tell her she could call 01279 656551. A sneaky way to fleece an old lady at Christmas, Coopers! She is even more upset about the whole process now.

From the owner: Coopers of Stortford is a traditional family owned and run Home & Garden Store based in the heart…read moreof the beautiful, historic market town of Bishop's Stortford. In store, online and through our mail order catalogue, we pride ourselves on being specialists in selling "function led" products. By that we mean products which are designed to make everyday life easier, many of which are of Coopers own invention, idea and/or design. Our main departments and specialities are: Home & Garden, Cookshop, Housewares, Pet Supplies Travel & Leisure, Health and Personal Care.