Class act. They know their stuff brillantly. Great value too for such upscale items. Wonderful…read moreexperience.

Quality garden centre. Always put on a good spread at Christmas. Have lots of selection whatever…read moreyou need. Paving and sheds. Planters and decorative stuff. Pond gear. Trees, plants, veg, seeds, equipment, etc. Helpful staff. Just tricky driving in and out of.

A really nice garden centre with practically everything you could need to create your perfect…read moregarden escape. I spent a lot of time here over the Summer. The prices are competitive and they do daily delivery to St Albans (other areas have 2 days in the week for deliveries). The team in the Plant Information & Advice Centre are incredibly helpful and they have lots of free booklets to help with maintaining your garden (laying turf, planting trees etc.).

A really huge range of tiles to choose from - plenty of tiles in stock but even more that you can…read moreorder. Something for every budget from good standard porcelain floor tiles right up to Versace tiles (!!). A nice showroom and friendly, knowledgeable staff who had plenty of good advice about various tiles and all the sundries that go with them, grout, adhesive etc. The tiles I bought are now laid in my bathroom and look great so thanks for the tips.

From the owner: Our showroom is recognised as being one of the best tile showroom experiences available in the home…read morecounties and many of our architect clients refer to it as an extension of their own offices as it's a beautiful light open space that provides a wealth of creative influence and technical know how enjoyed by architects, designers and retail clients alike.

Excellent service received from store manager and all staff. They rectified a complaint in a…read moreprofessional and courteous manner. Showing great empathy. The staff are working their socks off in the store. Pity customer services at head office don't do the same. They pass the buck back to store constantly. Barbie dolls springs to mind. Don't care attitude. The store staff do care about customers and their satisfaction. The staff are spread more than thin. They are running the store on half the staff they had pre covid. Doing twice the work for the same salary! The manager was clearly unwell but still soldiering on and setting her staff a good example. The store was cold. Surprised the staff don't have pneumonia. Dunelm, start treating your staff with some respect, give them some incentive, a bonus from time to time and some heat in the store. It's heartbreaking to see how they are treated. They are on the front line and put up with abusive customers also. They don't deserve any of it. I recommend the service in store 1000% , it's 10 out of 10. On the other hand, the service from head office has to be zero. They simply don't care about customers or staff. They only care about their cash register ringing! Well done St Albans Dunelm. You're doing a fantastic job.

This is where the old Focus DIY used to be, opposite Homebase on the Hatfield Road. It is…read moretransformed! Dunelm sell stuff for the home. Probably best to see the website for details but curtains, cushions, kettles, art material, pictures, kitchenware and they also have a coffee shop. I was impressed with the range and the quality of the layout and feel of the shop. Maybe I was comparing it with Focus which was a bit of a dump. Easy and free parking and I think a bit of a hidden jewel at the moment.