Just had a FANTASTIC experience with Adam Jackson and the team at SMOOTH AUTOMATION. I have an…read moreexisting sophisticated Home Automation system with ALL the possible bells and whistles. I was having problems with several different parts of my system, but the company that originally installed it went out of business. An acquaintance in this industry recommend Adam as the best person to deal with all my issues. Without ever having seen my system before, Adam just intuitively understood everything about my system, and fixed each and every one of my problems. One after another after another after another. Fixed. Fixed. Fixed. Fixed. Adam's professionalism and incredible skill set are the reason he has become my go to Home Automation specialist.

Just a follow up to my initial review of AMP. I can't stress enough just how professional,…read moreknowledgeable and service oriented that Cliff and the entire staff are. They completed a full home install of TV's and internet last August and everything has been fantastic. We are having some remodeling done currently and they were happy to come out to prepare/protect all of the electronics for the project. They are the gold standard in my opinion and I would highly recommend them for any home automation needs.

AMP is a fantastic company, professional, experienced and a pleasure to work with as a client…read more Always detailed in their work and responsive in case you need help makes them the only people I entrust my house to. Over the years, they have installed and upgraded numerous state of the art electronics at very fair value in my house with 100 percent functionality. I strongly recommend them to all my friends and family

I had a great experience with Jason and I am definitely recommending him to anyone who is looking…read morefor top-notch professional. He came out on a short notice and took his time and giving me recommendations and advice that was very informative. I appreciate the fact that he wasn't just trying to do a job but looking to establish a relationship that will serve the both of us for a very long time. His knowledge is above-average and his skill set is excellent. He installed an alarm panel for me and looks very professional and works great. Needless to say I will be calling Jason back to install a camera system in my house and much more after that. Highly recommended!

Nu-Concept provided the fastest response to my inquiry and Jason came out same day and installed my…read moremount for my 65 inch TV. He was very personable and the service was really fast. I'd recommend this company to anyone who treasures great service!!! !!!!

I had a system installed by a local provider many years ago. I liked them because the owner and…read moreinstaller held my hand and let me just purchase the equipment. Most companies as that time wanted me to lease or do some kind of payment plan which I wasn't interested in. Other providers wanted a 3 year contract and original, installing company did not. Eventually, the company that did my instilwas sold to a group out of San Antonio and then that company was bought by Alert 360. They are based out of Tulsa and their service couldn't be worse. It's as if ADT and Comcast got together and had a baby and the baby got only the bad traits. The first thing they did was jack up my rate without offering any additional services and as a special "feature" they tacked on a monthly "insurance" cost to my bill without asking me. I called up to their headquarters and asked the clerk to justify their existence. I asked why I would continue to pay them when now days, systems are automated, cheap and efficient. The woman answered that "they answer the phone faster than any other alarm company." Which just shows she totally missed the point of the question. These people are crooks, and this business model is going the way of the dinosaurs. Update: no see, I'm not trying to get anything from you. Nor am I intent on helping you learn, grow, or be better at business. I've had my experience and now it's out there for people to see. Your chance, you had it, it's over. Good to know that you didn't even try to refute a single comment I made though. Should be evident to anyone that can read what a horrible company you are Update 2: Alert 360 somehow believes I care to have a "resolution" and doesn't understand what the purpose of Yelp is. This is a place for people to offer reviews and share experiences for the general public to see and be informed. It is recommended that Alert 360 get better at social media and business in general. Alert 360 should be advised that people do not succumb to demands for "direct contact" nor are reviews posted to help a company learn Update 3: positive reviews seem to be for "Central Security Group." Karen of Alert 360 appears to be excited to claim ownership of past positive reviews. Maybe Alert 360 bought that company as well. It shouldn't mean that Alert 360 is entitled to past performance.

I had Central Security Group installed cameras. One of the technicians tripped and fell in the…read moreattic. I had water problems in my bedroom and bathroom. The men went to a hardware store to buy stuff to fix the problem. Not a good idea, but they thought they were doing the right thing. Later that evening, it started dripping again in my bedroom. Mr. Adrian Reyes wasted no time in taking care of the problem by staying on top of everything by calling a plumbing company Roto Rooter to fix the problem. Mr. Reyes called and texted periodically to make sure everything was going smoothly, which put me at ease. Through it all, my only problem was having to deal with a customer service agent in Oklahoma (I reside in Texas), who kept talking over me, trying to make me UNDERSTAND that I have a leak in the roof. Poor customer service on her part, but that will not deter me from giving Mr. Reyes 5 stars. I recommended CSG to two of my friends. The one that had the system installed is extremely satisfied. The other will have hers installed in August. I am sure she will be satisfied as well. Now, I have a different perspective on "one bad apple spoil the whole bunch". Not true in this case. Just one person acted inappropriately, but Mr. Reyes was quite professional, and maintained his professionalism through it all. I would definitely recommend this company. Mr. Reyes certainly deserve 5 star rating. It's too bad I can't give him ten stars. Mr. Reyes is a great asset to Central Security Group. Happy the technician is alright. Things could have been so much worse on either side. Kudos to Mr. Reyes. Keep up the good work.

I contacted Joel at Vision AV and Security through Yelp to come by and get the ethernet cabling in…read moremy house up and running and to add a few ethernet jacks in different rooms in the house. I received a prompt reply to my message. Joel came by and had an estimate to me a few hours later. He was clear about what could be done and what couldn't, and suggested alternatives when what I wanted to do wasn't practical. He did the work in a timely manner, and I am happy with both the result and the price. The only issue I had was scheduling a time, but that's largely due to my schedule. I tried contacting another networking company through Yelp, and didn't get responses to text messages after some original interest. I'd happily recommend sending this business a message.

I requested a quote from Vision AV & Security through the Yelp app. Joel responded quickly and…read morerecommended he stop by the house to evaluate based on the complexity of the task. He came by and provided an estimate and we scheduled the work a few days later between another one of his projects. Joel showed up on time and completed the agreed on work as requested - in addition to a couple other last minute requests (thanks again for accommodating those, Joel). Working on existing construction is difficult, but he was able to get the work completed with short lead time, at a fair price, and with good workmanship.

This is the second time I've done an online review of this company. They are fantastic. Alex…read morehelped set-up my new system about 6 weeks ago when I moved into my new house. He did a wonderful, professional job then and his support continues. When I experienced a problem with my Apple TV, I asked Alex for help. He quickly responded with the right solution and got me rolling again. If you are not using this company for your A/V and IT solutions and support, you are missing out on outstanding service and support! Professional, prompt, and courteous - that describes American A/V Solutions and Alex!

Alex has installed Nest systems in 2 houses now for us and each time delivered a high quality…read moreefficient installation. He goes out of his way to help find an effective solution, as was needed when our HVAC had tripped due to blockage of a drain line. He helped unblock the line to ensure our system was back online. Would certainly recommend Alex for anyone considering AV work!

James was awesome in helping select the best security equipment that fit my families needs. The…read morecustomer service was top notch, highly recommended.

X-Factor Home Security provided my family the security you can rely on. James the owner came in…read moreand did a good assessment of where the problematic points may be. He installed state-of-the-art cameras at an affordable price. The work was done quickly at the time he said he would be here and when done. I now feel more safe knowing I have reliable security, not like ADT which I had before that took hours and the installer left dirty fingerprints, and could not answer basic questions. X-factor went above my expectations, and was one of the smarter decisions I have made for my home and family. Quick, reliable, and affordable. Thanks, James!

I received fantastic service from Carlos! He waited almost an hour for me to get home and was so…read morekind about it. Such prompt work and impeccable results. Would recommend to everyone

What a waste of time dealing with these ppl they came 5hrs after the appointment time to just say…read moretheir was problem with the install. We tried to reach the salesperson, Hayden but no answer. They run your credit before is signed and understand what's going on and these kinds of practices are rip off for us consumers. We never got to see one salesperson and see any products.