Armando was awesome. Great customer service, good communication, detailed, and knows his trade…read morewell. We did a whole house alarm that covered just about everything. Although our area seems safe, you just never know! I recommend!

Armando was an absolute lifesaver! An old ADT Security Alarm in my home was accidentally armed and…read moreI was unable to disarm it as I didn't have the passcode. I reached out to Centeal Security and Armando walked me through steps to disarm it over the phone. After assisting me with successfully disarming the alarm, he provided me with some very useful advice on how to resolve this issue should it happen again. So greatful for his assistance as my family and I weren't sure how to resolve the issue. I would definitely recommend this company!

Homepro was the outfit use by my home builder to set up security, cameras, and speaker system…read more(surround sound) in the new home. Overall they were good to work with. The setup appointment went well- Nick Lee worked with us and I didn't think he was pushy or try to over sell us. The product and service is expensive- so do be mindful of that when you work with them. You need to remember to call early to set your install date-- they never seem to have appointments that are next day or even the same week-- once we closed on our house and moved in we had to wait 2 weeks before we could get someone out to install our equipment. The installation techs were great- Anderson was on point and very open and informed about the set up. Him and his coworker worked neatly and cleaned up. Anderson even re organized my wire connection box so that everything was neat and together (compared to Comcast and enTouch who just threw their stuff in there and wires were everywhere) I had some connectivity issues with my internet and the speaker system so I need to work with Comcast to get it fixed. I was able to loop in Homepro with the conversation and all together we were able to get the problem solved! I huge huge thanks to Chris Roth from HomePro who really took the time to work with me and help solve the connectivity issues! If it wasn't for him and his thoughtfulness and desire to help- I probably wouldn't be able to use the system I paid a lot of money for! It was nice to get support from the company and Chris versus them just telling me to go "figure it out" on my own. I have my second appointment tomorrow to finalize everything - so hopefully it goes smoothly-- either way things haven't been very smooth- but I feel like I have had the right support from Homepro to get it solved so I get the right final results.

Equipment was mediocre at best. Customer service only good if you spending money. If you need them…read moreto discuss your bill, prepare for hours of waiting on the phone. The call back service hasn't called me back in two days. I suggested just becuase the house you bought suggested them, do your research. The contract sucks also. You been warned...

Read the reviews! Trust the reviews! Believe the customer!…read more Absolutely abysmal performance, service and customer support especially! It's no wonder they only offer a three year contract. They have no choice! If the customer had the ability to cancel anytime or at the end of a regular 12 month agreement I could not imagine this company still being in business. Many new homes are being built pre wired for Datasmart functions and home builders are offering 36 months of free service with Datasmart (doorbell with very limited functions). Even with that offer, I can't in good faith recommend this company (Datasmart/Duncan Security) to anyone looking for reliable, competent, honest, trustworthy, courteous and professional service for products or services relating to home security.

When I purchased a new home, it was prewired by Datasmart (Duncan Security) for various functions…read moresuch as smart cameras, doorbells, speaker systems, thermostats, wireless access points for the internet, irrigation systems, locks, electrical switches, alarm systems, and more. I was introduced to two Datasmart employees including Bradley Tew and Ty Gibbs. When Bradley first arrived, he walked me through the entire home's wiring system and shared with me my options. He was very thorough with answering my questions, and I purchased multiple items. We scheduled an installer, and the entire package was put together in a few hours. They also spent time educating me about each device and showed me how to control it from one seamless app on my phone. As I was interested in more services, Bradley sent me Ty Gibbs' contact information as he was better suited for technical questions regarding the internet. After multiple phone calls with Ty, I felt he knew exactly what he was talking about, and I felt comfortable moving forward with a wireless access point package. Again, we scheduled installers, and the work was completed in a couple hours. Overall, I am very happy with my experience working with Bradley Tew, Ty Gibbs, and the entire Datasmart team. I would highly recommend them for all your home automation needs and more in the Houston area.

When my husband and I bought our first home we knew we wanted home security asap. We researched all…read morethe top companies and couldn't find anything we liked. There was never one company that stood out from the rest. There were either very high installation fees or DYI installation with cheap products and always very mixed reviews. I was starting to get pretty desperate but luckily stumbled across Home Star Protection on yelp. I never thought I would rave about an alarm system but can't stop telling everyone we know how great Home Star Protection is. Tim was great at explaining everything and only sold us what we absolutely needed. Having that initial consultation really sold us on the company. Jes was very professional throughout the installation process and took his time reviewing the entire system to us. I love that they use the current system your house already has and just upgrade it as needed. I feel so secure having this system. The alarm.com app and mymoni.com are very easy to use and offer a lot of great options. It's nice to know there are still good companies out there that won't try to take advantage of their customers. You will not regret choosing this company. Thank you so much Home Star!!

The True Protection alarm system gives me a sense of safety and security in my home.  The alarm…read moresystem is just as safe as the burglar bars that were on my windows and doors before the new windows were installed which on the same day the alarm was installed. Alonse G installed my alarm system and I was really pleased.  He is indeed a professional subject matter expert.  Ask for him. I will add that the entire experience was rough on the sales side and the customer service side but, I am happy with the the end result.  On customer service I hope that Chris mailed the signs--I'm still waiting--it's been 10 days. Four stars for alarm system and installer!

good service and fair price. Fast and helpful in helping me choose equipment for thermostat,…read moredoorbell and 2 outside cameras

They were great! They respond quickly to inquiries and the person that came out was friendly and…read moreprofessional.

I have been a customer of CSG for 8 years. Prior to buying my current home, I was a tenant and used…read morethe service for 5 years and in my total time have had an overall positive experience. I recently sold my house and did run into a minor issue when it came to cancelling. After a few phone calls and what I thought was going to end with a bad taste in my mouth, I received a phone call from Jimmy genuinely concerned about my issue and we were able to resolve in minutes. In the coming months, I will renew once I get settled into my new home and would highly recommend CSG. thank you for recognizing an issue and resolving with me!

Do not use these people. They are HORRIBLE!!! Avoid avoid avoid. It is a money grab and their…read moreequipment is junk. I bought 12 cameras and in less than 5 years 7 cameras no longer work. No reason, they are up high and cannot be touched. It's cheap crap and the company is cheap. Avoid avoid avoid.

Excellent service. Quick and professional for great price. Was able to run hardline internet cable…read morethrough the wall when other companies said it was too difficult. I'll come back to these guys for any security or internet needs.

In our transition to a new security system and provider, the provider's installers refused to…read morereplace several of our existing cameras, because they were "not allowed" to work so high. Posted the project on Yelp, and had several responses. None but MaxTech actually came to visit and do a site survey so they fully understood what needed to be done. MaxTech was not the least expensive, but the only truly responsive and responsible quote. And, having Max here on that visit gave me total confidence that MaxTech would deliver on their promise. And MaxTech *did* deliver, on the day they promised, and for the price quoted: four cameras, running Cat-5e in place of previous powered coax, integrated into our new Vivint-based system.

Although I did not move forward with the work, I want to highlight how professional and helpful…read moreGomez Netsolutions was throughout the process. They responded promptly to my inquiry, communicated clearly, and arrived as scheduled. They conducted a thorough evaluation, explained their findings in straightforward terms, and provided a reasonable estimate. I appreciated their honesty, technical knowledge, and the fact that there was no pressure--just solid information and helpful guidance. Based on my experience, I would definitely recommend reaching out to them for an estimate. They are a great resource if you are looking for a clear, professional assessment of your electrical needs.

Jorge replaced several cameras for my home. He was very professional and explained exactly what he…read morewould do and how long it would take him to complete the job. The quality of his work is excellent and his pricing was fair for the work preformed.

I can't sing enough praises for Grand Slam AV & Security. We had a great first impression through…read morethe quote process. Nick proved himself to be extremely knowledgeable, professional and personable from the start. He took his time to understand what we wanted and he clearly explained the possibilities without ever feeling pressure to do or buy more than what we were looking to do at this time. He sent us a quote the same day which was very reasonable and in line with others we received. The execution by Nick and his team was flawless. They were timely, professional, neat, efficient and thorough. They mounted 2 TVs, pushed A/V from upstairs to downstairs, automated Lutron lighting, and connected surround sound throughout the house. This project automated a lot for us, making our home easier to use for our family and guests. In one Control 4 app, we're able to control our Lutron lighting, TVs, surround sound, sprinkler system, garage door and Nest thermostats. Everything is so user friendly and intuitive. Needless to say, we are very happy customers! Nick is so knowledgeable on the various ways to automate a house in a way that makes life easier and works for you!

I can't say enough positive things about Grand Slam Audio Video! These guys are amazing! We needed…read moreour Control4 system upgraded along with adding a mesh network and expanding our Ring camera/security system. John came and listened (really listened) to what we wanted to do and very patiently explained and answered all my questions. His team of technicians are top-notch and are so pleasant to have in my home. When they finished, they not only cleaned up their own mess but also the disaster that the previous Control4 company left behind. I would give them 10 stars if I could!

We initially had some administrative issues with the Houston office. A senior officer at the…read morecompany intervened and got everything straightened out to our satisfaction. Technician, James Martin is extremely knowledgeable, efficient, takes time to answer all questions and is just a nice guy. He did an excellent job installing our system and explaining how to use it. If you go with ASAP and they send James to your home, I can say with confidence that you will not be disappointed.

I've had the opportunity to work with this Company on several projects across Texas ranging from…read morepersonal home installations to setting up security systems in medium to large industrial buildings. Their team was patient and careful to listen and note all the requirements and security specs needed. Then they worked quickly to meet the deadlines we had agreed upon. As it happens sometimes in construction and integration, there were setbacks and delays but the ASAP team was quick to communicate the issues with me and work on providing a solution. I appreciate Mike and his team and look forward to working with them again.