My new NAPA truck radiator failed on a cross-country trip and discharged all the engine oil. This…read morewas one of the shops recommended by NAPA road service. Several other shops were too busy to help. Kyle got me in immediately, diagnosed the problem and repaired it. The price was slightly high for comparable work, however, it was an emergency for me and it did lower my stress level by notches! All in all it was fair and competent. Thanks to the courteous team.

Took my daughter's vehicle to get diagnosed and even told the mechanic what to look for and it was…read moreat their shop for two days and they didn't even check for what I told them too!! And they gave me a whole different diagnosis which I already knew before!! And it cost over 190.00. What a waste of time and money!!!

Jesse Johnson! Hands down one of the best employees there went above and beyond to help me with my…read moresituation, My mother in law was ubering and had hit a curb in Lawerence and had her car towed there. come to find out it needs a inner tie rod and an alignment and we wont be getting the vehicle fixed there because I am going to do it. But with that being said he has amazing customer service is fast and to the point even with me not doing any business with them he was still very professional and helpful to say the least he is even taking care of dealing with the tow truck driver for me to get it back to kansas city where we live! If you need anything with this location JESSE JOHNSON IS THE GO TO GUY!! I CANNOT EXPRESS THIS ENOUGH!! THANK YOU SO MUCH FOR YOUR HELP!! If we are ever in the area and I cannot take care of it I will certainly be back! HE DESRVES A RAISE!! Please if anyone is hesitant to do business with this company just speak to him he will take excellent care of you!

This place is fine in terms of work, but a total cluster in terms of operations. Specifically, they…read moretold me my kid's car was inoperable and a problem they couldn't fix. I asked if I needed to get it towed away while we figured out what to do with it. Twice I was told not to worry about it, that they had cars in the lot that had been there much larger than mine. I believed them. Today I got a call from a local tow company that they had my car and it'd be $600 to get it back. I called and spoke to Jordan to ask what happened and he just shrugged. No phone call, no email, no notice. Just making stuff up as they go. I totally understand wanting the car off the lot, but I don't understand misleading me then not informing me then not honoring their word. This is a totally senseless expense.

As a girl who knows nothing about cars this place was fantastic! I was stuck on the highway and…read morethey took my car in right away. Tony (I think the owner) was absolutely fantastic. He put all the problems wrong with my car in words I would understand haha! He ended up having to take my car in 2 days within 2 weeks and figured out the problem. They also give government employee and student discounts which is great! They are defiantly the GO-TO auto body shop in Lawrence. So grateful they were able to fix my car! My father in law is also a mechanic and called to make sure they were giving me a good deal and it was which made me feel much better! My father in law said they were great guys and not trying to rip me off unlike other places in town.

Absolute rip off. Sent my KU student son to get an oil change for his 2006 Chevy Colorado. Told…read morehim to be upfront with them about learning to get his vehicle serviced and ask them to help him build trust. They charged him $80 plus $20 in service charges for a total of $100 for an oil change!!! Absolute rip off, purposely taking advantage of an honest kid. Steer far and wide of these con artists.

Sorry for the late review. As always the service was great and very friendly. I had it towed for…read morewhat appeared to be serous electrical issues. I also asked to check on an engine hesitation issue thats been going almost 2 years. Two prior mechanics could not fix it. They fixed both in one shot and at a great price. First time I've been happy my car broke down. Drives like new. Thanks guys. Worth the wait Chris B

Garber is great! I won't take my truck anywhere else in Lawrence! I wasted a lot of time with other…read moreplaces in Lawrence. Just take it to Garber!

Commenting in hopes someone sees it before hiring Harris to do any work. They've had my truck on…read moreand off since August 2025, and it's now October. My truck was blowing hot, and I assumed I had a ac line leak. They told me there wasn't a leak, just the control panel needing replaced. They charged $350 to do this, and when I got the truck back it didn't blow at all. They continued by putting 3 or 4 new control panels in, and in the end said they finally fixed it, but now there was a leak and needed another $530 to fix it. I ONLY agreed to continue because they confirmed the truck was blowing properly now. I took it home and it's not blowing at all again. I went in today and they now say it's likely not the control panel at all, but they only agreed to refund $335 dollars or leave the truck with them again after being argumentative and treating me like an idiot. My issue is simply the fact they tried the control panel multiple times, never fixed the blowing issue, lied and said they did so I'd spend another $530 to fix the leak, and now they say it's not the control panel at all. Such a scam. Stay away!!!

I have been servicing my vehicles for over 10 years and been satisfied with the quality and the…read morepromptness of the service. I just made another appointment for next week.

I've been taking our cars to Rick since 1995. Honest, fair, and straight-forward service. Best in…read moreLawrence.

Wow, what a jerk the guy was who answers the phone there. ZERO customer service skills - I've had…read morebetter service at drive thru fast food places. Just called them to schedule the replacement of the compressor for the A/C in my SUV. When I told him what I drive he just cut me off and said "Nope. We don't service those." and hung up. Not sure how they have so many good reviews (which is why I called them to begin with).

Got a flat in the wee hours of the night/morning on a road trip and got towed to this place to get…read moreit fixed. Walked in at 7:33A and was out by 9:20A or so. Super helpful, efficient as others have said, and affordable. Jimmy at the counter was super nice too. Would 100% recommend this business to anyone traveling who experiences an unexpected car emergency in Lawrence or surrounding area.

Poor Customer service from "Jimmy" rude, and hangs up in your face. Told me after asking for a tire…read more"Everybody has the same story" after only trying to state my company is nearly 2 hours away.

Extremely fast, cheap excellent service! Thanks guys! These guys truly are amazing and are very…read moregood at what they do!

Bryan did an amazing job replacing my ac compressor! Definitely the best spot here in Lawrence.read more

Ridiculously awful place. Employee crashed into my car while backing up when I was PARKED in their…read moreparking lot, about to get my low tire pressure light checked. Midas refused to fix the damage. Can't imagine what they could do to customers cars behind scenes when they could not be responsible for their mistake under the sun.

I will never return to a Midas due to the manager Tony at this location. I returned to Midas after…read moreI had my brakes and rotors done all the way around because the rear was grinding. Midas paid to replace the work due to their previous mechanic that worked there messing them up. A few months later the front rotors and brakes started doing the same thing (all under a year of initial work) When asking a simple question about how I already needed new rotars and brake pads in the front, Tony asked me why I was looking at him like he was dumb and became very hostile. He was very rude due to the fact that the time before Midas had replaced everything that was messed up and things that got messed up due to the bad mechanic work (not while Tony was manager). He kept saying I don't know why we replaced all this last time for free! Making me feel bad that Midas took responsibility when I brought my car in for a brake check, which he knew NOTHING about because he was not even at this location. Called me a liar about how long my car had been making the noise. During the visit I paid for the service I received. I was called 30 minutes after leaving by a regional manager I believe, that they would be refunding me because it was all still under warranty! A few hours later I called and politely asked for a new invoice and was told to "Do not return" by the manger Tony. What kind of manager acts like a child to their customers? So pretty much due to the fact that Tony was upset that I had questions and the previous mechanic had messed things up and Midas paid for the mistakes I was treated like I was a piece of shit by Tony. And I got charged $369 when it was all under warranty. I hope he doesn't try to scam anyone else out of money because he's having a bad day, or for no reason has an issue with them.

Worst experience in 50 years of car ownership. Gave me a price. I trippled checked it before i…read morecame. Then when i got here they raised it by 11x after driving an hour to get here! Yes thats a 1100% increase. Do not go here! Not trustworthy people. Apparently dont really know Mazdas.

Horrible adherence to appointment timeline. Scheduled an oil change and waited 90 minutes. They…read morewere informed in advance that I would be waiting.