Cancel

    Open app

    Search

    Crown Toyota Volkswagen

    4.0 (108 reviews)
    Closed • 7:30 am - 7:00 pm
    Updated 1 month ago

    Services - Crown Toyota Volkswagen

    Bumper repair

    Auto frame testing

    Rear-end damage

    Crown Toyota Volkswagen Photos

    You might also consider

    Recommended Reviews - Crown Toyota Volkswagen

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Karen G.

    I decided what car I wanted, but finding it wasn't easy. Most of new mid-priced cars are rolling off of the assembly line right into someone's driveway right now. Dealers are encouraging buyers to put a deposit on a car already ordered or to spec one out for their next order, waiting a few days to a few months for their new ride to arrive. Websites show pictures of cars that are in all different stages of build (ordered, in-transit, and sale pending). Buyers like me click around websites and then if they have it, call to determine status. I called five Toyota dealers in my area before I talked to Joe Higgins at Crown Toyota of Lawrence. Over the phone and by text, we confirmed that had was a car ordered that was exactly what I wanted. After I paid my deposit, I just had to wait for the car to arrive. The car arrived right on time. We drove out to Lawrence at 3pm and I drove it home two hours later. Joe was efficient and effective in going over the features and getting us on the road. Adam, in financing, made sure we got the best rate possible. All in all it was a smooth process that just required a few extra miles on the road.

    Business card
    Kathy R.

    I was looking nationally for a Rav4 Adventure. A friend advised I contact Crown Toyota in Lawrence after her great experiences. Let me tell you ! She was spot on! I have attached the business card of Colton Wiley at Crown Toyota in Lawrence. He is amazing ! I ended up purchasing a vehicle elsewhere just due to availability. However, I felt compelled to write this review because Colton spent a tremendous amount of time and phone calls assisting me in finding the right vehicle at the right price and with the right history. He went above and beyond eventhough he was not guaranteed a commission or sale. If you ever pursue a purchase from Crown Toyota you should reach out to Colton!! He genuinely cares about finding the right car for your needs! Such a great person and Salesman! Thank you Colton for all your help!!

    2020 pre-owned Toyota Tacoma
    Jon T.

    For Wednesday Feb 2. 2022 visit. KILE, was my salesman. Top notch From the time I selected the vehicle to test drive, to the time I arrived at dealership (1 hour drive for me) Everything was in place and ready. Great job by Kile, Sales Manager and Finance Manager. Crunched numbers Made a deal, and completed the purchase transaction. GREAT DEALERSHIP Well worth my drive

    My new 2023 Rav4
    Nathan W.

    The best Toyota dealership in the Nation. Outstanding service and Tristan Bland is an exceptional salesman. Tristain goes above and beyond to insure the customer is completely satisfied with their purchase. If you want Quality and Outstanding service, go to Crown Toyota of Lawrence!

    New car!
    Christy W.

    Excellent customer service!!!! Van Thompson was our salesman. We met online while trying to purchase a new vehicle and having to go through the lack on choices due to the pandemic. Van walked and talked us through the process of building a vehicle with all we wanted and kept us updated. It took us 3 months to procure one but it was a fantastic experience from start to finish! Advanced financing was done before we picked up our vehicle. We were in and out in less than an hour and a half! Thank you Van and Adam (finance manager) for all of your work!

    See all

    1 month ago

    Business owner information

    Photo of Lacie L.

    Lacie L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    It always satisfying to deal with Tristan and Zack! Love my Tundra! See you soon for Robin's car.

    Business owner information

    Photo of Lacie L.

    Lacie L.

    Thank you, Jim!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Lacie L.

    Lacie L.

    Helpful 4
    Thanks 0
    Love this 5
    Oh no 0

    1 year ago

    Business owner information

    Photo of Lacie L.

    Lacie L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Lacie L.

    Lacie L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    1 year ago

    Business owner information

    Photo of Lacie L.

    Lacie L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Amazing service!!! True professionals and made buying a car effortless!!! Thanks Tristan!!!

    Business owner information

    Photo of Lacie L.

    Lacie L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Business owner information

    Photo of Lacie L.

    Lacie L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Lacie L.

    Lacie L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Lacie L.

    Lacie L.

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Lacie L.

    Lacie L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Lacie L.

    Lacie L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Lacie L.

    Lacie L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Lacie L.

    Lacie L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Lacie L.

    Lacie L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Lacie L.

    Lacie L.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Lacie L.

    Lacie L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Lacie L.

    Lacie L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Lacie L.

    Lacie L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Laura K.
    2
    168
    17

    3 years ago

    Business owner information

    Photo of Lacie L.

    Lacie L.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Lacie L.

    Lacie L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Lacie L.

    Lacie L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Great help from Brandon and great experience overall. Would highly recommend! Got us in and out very quick and very happy with my vehicle!

    Business owner information

    Photo of Lacie L.

    Lacie L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Lacie L.

    Lacie L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 2
    Oh no 0

    4 years ago

    Business owner information

    Photo of Lacie L.

    Lacie L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Lacie L.

    Lacie L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Lacie L.

    Lacie L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Lacie L.

    Lacie L.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Lacie L.

    Lacie L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    14 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Lacie L.

    Lacie L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Lacie L.

    Lacie L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jack C.
    0
    74
    12

    4 years ago

    Business owner information

    Photo of Lacie L.

    Lacie L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Lacie L.

    Lacie L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ed D.
    0
    16
    0

    7 years ago

    Business owner information

    Photo of Lacie L.

    Lacie L.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of H H.
    0
    7
    0

    6 years ago

    Business owner information

    Photo of Lacie L.

    Lacie L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Lacie L.

    Lacie L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Lacie L.

    Lacie L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 3

    Ask the Community - Crown Toyota Volkswagen

    Review Highlights - Crown Toyota Volkswagen

    “My thanks to Crown and David Wiglesworth for blowing my used-car-sales preconceptions.”

    Mentioned in 10 reviews

    Read more highlights

    You might also consider

    Steve's Auto Plaza Body Shop

    Steve's Auto Plaza Body Shop

    (9 reviews)

    Rare that I re-review anyone on Yelp, but my last review I marveled at how could a business so…read moremundane as an auto body shop get you all excited about service and return for your dollar? After all, any time you're coming to one of these places it's never for a good reason, right? These places should be busting with people complaining. But no. Once again the folks that run Steve's stand out head and shoulders above other businesses in basic service, friendliness, holding up their promises. Shoot, they even gave me a ride to a coffee shop to wait while the work was being done--it was 2 blocks away but icy and they insisted. Wait... maybe I should go give the coffee shop it's 200th review on the quality of their latte art and those few crumbs someone dropped on the floor. Ya think? Nah, screw that. What's left to say? As I walked out the door actually enjoying spending $200 on a replaced side mirror and all the bells and whistles that go with it I said, "OK, see you next time I screw something up or someone runs into me." There are far worse experiences. Steve's will never be one of them.

    My wife brought her Volvo there to replace the damaged right side view mirror front cover They…read moredid it. But about a month later, the cover simply fell off and was never found. Steve's Auto claims to provide a one year warranty on their service, so of course we brought her car back to have them replace the missing right mirror front cover, which they had clearly improperly installed (In conversation with my wife, Steve said he saw no other damage that could account for the cover coming off). We left the car there for a couple of hours and returned to be told that my wife was being charged for another right side mirror front cover. I was horrified. I could hardly believe my ears. This is the kind of behavior that gives auto service shops a bad name.

    Briggs Autobody Of Lawrence

    Briggs Autobody Of Lawrence

    (6 reviews)

    Overall, they did a wonderful job with the body work! I do recommend them in that regard…read more My one concern, however, is with their removal of my Pride magnet from the trunk of my car during my car's stay at their facility. Briggs was replacing my passenger side door, yet somehow on the trunk of my car near my license plate, one of my five magnets was removed. Only the "Love is Love" Pride magnet was removed. I had four other magnets depicting various messages that were left on my car, including one that said "Kindness Matters" etc. One would think that if Briggs had to take off all of the decor from the trunk of my car for the purposes of the body work, that they would have removed everything, not just the Pride magnet. This magnet was removed and placed on the driver's side seat in my car, which I found when getting into my car after picking it up once the body work was completed. Perhaps this is simply an oversight on their behalf; however, given the 'political' nature of the magnet that was removed, it makes me a bit weary of the underlying business practices of Briggs. I'd love a response from the business explaining these actions, and am willing to change my review if this was simply an oversight or mistake on my behalf.

    They flat out Lie!!! Had our car for 3 months and absolutely no communication! I would call every…read moreweek or two and was told lies. Said it's right on schedule and just waiting on a few parts. After 3 months of the same stuff I called and they said it's in line for paint should be done by that wed. Well I waited till Monday to call because they never called. Was told it was delayed because of bad weather there painter called in. So another week and nothing! So as I drive up there I called and was on the phone with them as I pulled in to see our car still sitting there completely never even touched or anything!!!!!!! The guys face turned white when I slammed open the door and said I dare you to lie to my face!!!!! Where the hell are my keys!!!! I had it towed to a reputable place in Lawrence that got it taken care of within a month. Stay away from these crooks!!!!!!!!!!

    Dale Willey Honda - Customer waiting area

    Dale Willey Honda

    (9 reviews)

    We bought our vehicle in 2022. After a few months, the sliding door stopped manually opening. We…read moretook it in. I told them what the issue was, I was ignored because I'm a woman. It needed a new lock actuator/latch assembly. So, I had my husband take it in, and they said that what I said was not the issue. We took it in multiple times telling them what it was, and we were ignored until the last time. When they finally confirmed that was the issue. We also went in because our SRS airbag sensor has failed, this was the 2nd time we requested it to be fixed. They spent 4 hours on our vehicle and did nothing. They said they needed to order parts. They gave us a clean inspection though. Then we noticed they damaged our inner door panel, they denied damaging it. A few weeks roll around and they send my husband an email of all the 'issues' with our vehicle, first was they couldn't fix our lock actuator because we were out of warranty despite taking the car in multiple times and literally telling them what the problem was. Then they stated they could fix it but wanted $2k. Then they said we needed new brakes, they wanted to charge us almost $600 for a part I told them I took off so they could access the lock actuator faster, we still have the part. They also wanted $200 to replace a tail light that was 'burned out'. They let us drive around for weeks with a tail light out. My husband works nights, he was followed by multiple cops during this time and had no clue what was going on. Because our first email on the inspection stated there were no issues. They should be sued.

    Very long-time customer of this business, pre-dating the change in current ownership by a good 25…read moreyears. That change turned out to be a good thing, mostly for their staff, I find out, but that's a story I won't be telling. My feelings for this Honda dealers is this: I implicitly trust their service department, have known a number of them by name over the years, still do and they know me by name when I call. We're a three car family, all Hondas, so if there was any doubt, I'd be on to another brand in a heartbeat. They are brutally honest and true and have never failed me. Today's visit, I'm delighted to find a brand new facility that's been updated to modern times with things in the customer reception area like, oh, those modern conveniences like plug-ins for laptops and phones, USB ports, and of course the requisite coffee and free water bar, big screen TV, comfy chairs and tables of different sizes and heights and most importantly these days, plenty of room between yourself and others. Other changes, a larger lot, the entire old building razed and a new one built behind it in its place. A much nicer show room and plenty of places to meet privately for when the time comes to buy something. I made the mistake of buying one of my Hondas for a family member from a dealer in Olathe. Huge mistake. What happened there would not have happened here, and never has. Why I stick with these folks. Oh, and the wi-fi I'm using to craft this, lightning fast, no disruptions. Imagine that. So yea, maybe rating a car dealership isn't as cool as the new espresso joint or the latest new taqueria, but this place has always worked exceptionally well for me and I'm sticking with them.

    Crown Toyota Volkswagen - car_dealers - Updated September 2026

    Loading...
    Loading...
    Loading...