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    Dream Installs AV

    5.0 (1 review)
    Closed 7:00 am - 5:00 pm

    Services - Dream Installs AV

    Home theater calibration

    Home theater design

    Home theater installation

    1 More Service

    TV mounting

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    Element Integration - Theater for Christmas!  What a fun project. Everyone is so excited.

    Element Integration

    (17 reviews)

    I researched this company multiple times over the course of a couple years to handle consultation…read moreand installation of a large 4k TV and sound system. I was looking for people with greater experience than Best Buy. Mark got back to me very quickly and we arranged to have Karl visit us for a consultation. Karl listened to all the details of what I wanted in my setup, offering plenty of feedback on what I might expect and need. (He also took a look at my network closet, but I chose not to do anything with it.) By the end, we had probably spent an hour or more together and I got an excellent plan that we decided to go with. When my TV came in, Karl offered to come over ASAP to do the work. He showed up right on time, bringing Jeff along to do the job. They created an entirely clean setup for me, with wires running through the wall, and were able to install electricity and relocate networking cables to accommodate the mounting location. They walked me through the physical setup and the TV settings I would need to consider. During the review of the TV, *they* found a flaw in the screen and immediately let me know that they would handle getting a replacement and be back as soon as it came in. They just completed that work for me today and we went through the same review. Karl and Jeff were both great guys. (We talked horror movies and the quality of blacks in the new tech.) And something more I appreciated: they wore masks while in the house, removed their shoes when they came in, and left my house clean. I will be calling these guys again when I need something done. I trust what they tell me and they deliver on what they say.

    We hired Element Integration to mount some TVs and install additional speakers in our house. They…read moredid an awesome job and at a reasonable price. They always made sure we understood what they were going to do and where for any significant matter during the installation process. They also addressed a concern we had about a visible plug. They were thorough and cleaned up throughout. They're also nice guys and easy to talk to. Karl, Jeff and Danny are a great team and went above and beyond. Would definitely recommend them.

    Intelligent Electronics - Raleigh, NC - Retail Showroom

    Intelligent Electronics

    (2 reviews)

    These guys helped me choose home theater equipment which I still love to this day…read more Great service!!!! I had a bulb on my projector burn out early (but out of warranty). They went to bat for me with the manufacturer and got me a replacement for free. You won't get that level of service at Best Buy. I would go back to these guys in a second.

    I cannot say enough about these guys. During 2017 while I was having my home remodeled, I…read moreresearched companies that would be able to give me an estimate of a remodel of the 20+ year old sound system that was installed in the 90's, together with an addition to my garden area. I stopped in and met Dan and Ed and was very impressed with his knowledge and confidence in accomplishing the task. (I had been warned by my GC not to use several other companies that he had encountered with other projects in the past.) I proceeded with IE as they had a 5 Star rating on Google. We agreed on a price and time for them to come by for the project. The professionalism of this group was apparent. They always showed up on time- and with a very positive attitude, they went about doing their work. The outcome was exactly what I had expected, so I asked them to revamp my internet access throughout the house. As before, they went about their business in a professional manner. Each time, Ed showed up to be certain that the plan was enforced. In addition to this, they were sometimes able to look remotely into my account to help me. If necessary, they arranged a time to be here. There were several iterations of the internet revamp, but the end result was to have the internet service stable throughout my home-which has three distinct floors. The thing about this group is that each and every time I require some help: if my internet is acting up or if my security system is acting finicky, all I have to do is call Intelligent Electronics. The customer service they provide is always available in the same pleasant and professional manner as was present before the sale! How many companies can you say that about? If you're looking for a company to exceed your expectations in this area, including post sale customer service-look to Intelligent Electronics.

    Spectrum - Dumping cable TV for YouTube TV . Saving $146.00 a month. Bye bye Spectrum.

    Spectrum

    (10 reviews)

    What a joke. I switched service recently and just needed to stop in really quickly to turn in the…read moreequipment. I step it to only two employees and so many customers, no matter where you stood or sat, you were touching someone. After figuring out I need to sign in, seeing my name as number 42, I tried to find a spot where I couldn't see what was going on and only be shoulder to shoulder with one other person. I watched as the reps helped a person before stepping into a room and not coing out for a while, then they would come out, help someone else before going back into the room for a long while again. I was maddening. I understand needing a break, but not between every single customer. I waiting for two hours, the only reason it was not longer, was because people left and my name would jump two or three at a time in the line. The time it took to turn in the equipment was about three minutes. The guy helping me was nice, and quickly scanned it all in, after asking some identifying questions. I left, got into my car and screamed. I am so glad I no longer have Spectrum anymore. Between the spotty service and what I just went through, I was just done.

    Here is another fail with Spectrum. I was told by Spectrum on the phone yesterday I could turn in…read moremy TV boxes to the Apex Spectrum store. That is the nearest store to my zip code. It is a 25 mile trip for me. I walk in the store with the boxes . I am told by the clerk that they do not take turn in equipment. You have to go to UPS to turn it in. I was not told this on the phone. I was directed to take my boxes and turn them in at the Spectrum store in Apex . Not to take them to UPS . The clerk said they have been having this problem for month. For months ????? Why is this mis-information still going on? I suggest you find another provider for your internet needs. YouTube TV is what we went with and saving a good amount each month. BTY: I see my other review was removed. Last year we we r with the cellular plan, thinking it was a good deal. Wrong. It took two months to straighten out. They gave me the wrong phone number, wrong phone, no service for the other line. Incompetent people on the customer service line. Went into the store and talked to the guy that set us up. He tried for an hour and no luck. Finally had to call corporate VP and chew his ear. He asked where I got his number, I said I have friends. Finally that day got it taken care of. Two months later. Forget the cellular plan people it is a nightmare.

    Dream Installs AV - tvmounting - Updated May 2026

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