I had what seemed like an impossible repair, a very expensive dog airplane carrier that my pup had…read morechewed through the zipper that closed the front panel. Assured they could sort out the complicated repair, I was told it would cost $70. Honestly, I didn´t flinch because the carrier itself was over $450! So after a wonderful chat with the friendly staff, I left it in their hands for a week. I should note the COVID precautions they take are good, they require masks, have hand sanitizer easily accessible, plexiglass shields around the cashier desk, and clean vs used pens for paperwork. After a week I returned and the repair was amazing. The zippered panel looked like new and worked beautifully. I´m so impressed by their knowledge and repair skills I will be bringing in a leather bag to get the strap repaired. Highly recommend.

Don't use Luggage World! I bought a Briggs & Riley computer bag from them and when I gave it to…read morethem for a repair to a torn seam, they actually sewed a pocket shut, damaging the bag in the process. They refused to stand behind their work and repair the damage which they had caused. Instead, they used it as a sales opportunity, offering me a small discount if I let them keep my bag and bought a much more expensive piece of luggage from them. This is clearly an abusive sales practice. If I could give zero stars, I would. I'll never go back.

GREAT EXPERIENCE AND GREAT VALUE…read more I saw the Tumi duffle on their website but I was about to leave town 5 days later on a Monday (they are in Minesota and I am in California). On a wednesday night I emailed Luggage Pro asking them if it is possible to expedite shipping to me. Jodi responded the next day that it is possible if I place the order quickly. I paid and the item was overnight by fedex to me and arrived the next day. Great service is demonstrated by how prompt the business responds to customer inquiry and ensure that the merchandise get to their customers in time. Not only I received the merchandise in time promised, I also got a great price and a discount amount to use in future purchase. Highly recommend Luggage Pro.

Great experience. Ordered a Briggs and Riley bag that was unavailable on their website. It arrived…read morequickly, with great communication via email tracking. I had thought perhaps I would want a different size and decided to return it. The customer service was prompt and a prepaid shipping label was sent. Upon more thought, I decided to keep the bag and have used it on a trip recently. Absolutely love it. Is the large cargo backpack by Briggs and Riley. Jodi in customer service was prompt and very kind when I had thought I wanted to return it. I highly recommend this company

Huge AAA building with a DMV office, travel agency, and large store for trip-centric supplies. They…read moreno longer offer currency exchange but you can do it for free at Chase or Wells Fargo banks. The building itself is super clean and welcoming. Lots of parking inn a dedicated lot but it can be tricky to get in and out with the other businesses in the area. Everyone I've talked to has been very nice, even in the DPS area. If you go earlier on a week day it's not too bad but it can get crazy on weekends. The store always has sales on luggage if you're in the market. I haven't used a travel agency before, but I've heard good things about theirs.

Zero stars if Yelp allowed it…read more I was driving from Minnesota to Houston when I hit a discarded muffler on the highway, 51 miles north of Ames, Iowa, at 6:20 in the morning. I'd planned the whole trip around arriving before dark because I have trouble driving at night. I called AAA immediately and was told help would arrive within the hour. It took six hours. I waited on the shoulder in 95-degree heat, calling over and over, telling them the same thing every time: flat tire, damaged wheel, and I'm here with my car. When a tow truck finally came, it already had another car on the flatbed. The driver said AAA never told him anyone was with the vehicle, and he'd been dispatched to pick up an abandoned car first. He couldn't carry both, so I had to wait for a second truck. Sam's Club in Ames fixed my car quickly once I got there, but AAA's delay meant I couldn't make my planned stop before dark, so I had to pay for a hotel. AAA said my travel interruption coverage would reimburse it. They've now denied the claim because my tire was repaired the same day, so it "doesn't count." The only reason I needed the hotel was AAA's own six-hour delay. My advice: buy the cheapest membership, since the basic plan covers a tow. Don't count on travel interruption coverage. It's misleading.

This is a decent TJ Maxx location. Generally feels like they have a bigger selection than most of…read morethe other stand alone stores. You never know what they will have so it's always fun to find random items you might need/want. I like browsing the stationery, even though it's been pretty picked over lately. Also the tote bags, they rotate seasonally but they always have super cute ones.

I have being all my traveling large suitcases from here for the last 5 years. Same for ladies…read morehandbags (gifts). Got lucky most times with new collections. I feel I need to come here at least twice a month to keep up with new inventory. Occasionally I find good clothing or shoes items for 30% of it's original price. Very random, but there is always a deal hiding. Best suitcase collection in town. Fair prices! Ample parking and many other stores around.

Travel Beyond, Jenny and Natalie were great. Going in, all we knew is we wanted our honeymoon to be…read morea safari in Africa. Jenny was very generous with her time and helped us figure out exactly what type of safari we should book given our preferences. She answered every question we had and meticulously planned everything so we would have the trip of a lifetime. We're not used to traveling in luxury, so we initially thought we could do without some of the details Jenny recommended, but in then end we realized everything Jenny recommended was well worth it. Jenny always gave us options within our budget, but also gave us a good understanding of what we could get for a bit below and above our budget. The only "hiccup" we had was one of our regional flights got cancelled, except Jenny and the team took care of it without us even knowing. All we had to agree to was to fly on a private plane at no extra cost to us, which was actually better than our original flight, which got cancelled. So no stress / worries / cost on our part, which was great. Overall everything went very smoothly. We're used to dealing with small problems / adjusting our plans when we travel, but this experience was flawless.

Wow. Simply wow! Melanie and Elle crafted an outstanding 15-day, somewhat logistically complicated,…read moreprivate safari to Tanzania and Kenya for my PhD daughter and me. From the carefully chosen camps to the hotels and flights, everything ran perfectly. These outstanding ladies even left personal notes for us in the camps. Not once did we have to call or wonder where our driver or guide was. 5 stars for Travel Beyond!! No. Wait. 100 stars! Thank you, Melanie and Elle for booking our trip of a lifetime. We have 2,000 more photos of all kinds of amazing animals! My daughter and I are already planning a return trip in a few years and I wouldn't dream of booking with anyone else. Bravo!

Was able to have an older pair of redwings brought back to life new soles and laces so appreciative…read moreof the quality craftsmanship and care put into an old pair of boots.

Got my YSL heels repaired here and they did an amazing job! One of my favorite pairs is now back to…read morelife and looking as good as new. Couldn't be happier with the result.

I concur with the other reviews--Bob's is great, and Bob himself is seriously awesome! The prices…read moreare more than fair. A broken hook on a pair of leather motorcycle boots is what first brought me to Bob's. The moment they looked at the problem, they had no doubt they could fix it (and offered a couple different ways they could try to fix it--one option would likely be more secure than the other, but they explained the cost difference and let me decide which route to go). Another time, I brought in a faux leather jacket of mine that got a rip in it. Bob told me he could fix it, but he recommended an easy fix I could do myself to save me money. He then offered to help me seal the repair for free if I stopped in on a Thursday night (when he stays late until 8pm). Bob is a seriously nice guy, and he's got a fantastic little business. I've sent other friends to him, and they've all been equally as satisfied with their experiences. If you have shoes or handbags that need repairing, don't think twice...pay Bob a visit! UPDATE 6.10.13: Stopped in to Bob's during lunch today to see about a repair on a pair of boots. In all of 5 minutes, they managed to fix the problem and recommend how to correct it/prevent it from happening in the future. Best part, they didn't even charge a dime!!

This is a fantastic family owned business. I couldn't be more pleased with everything they've ever…read moreworked on for me.

I took a Tumi roller bag into the Galleria store to have some zippers replaced & the staff (Mari &…read moreZach) were extremely helpful, attentive & kind. They went right to work on the zippers & even went above & beyond to help order new wheels to replace the old ones. It is rare nowadays to experience such exemplary customer service; I was very impressed with the professionalism & care that they both showed. We use our Tumi luggage all the time, & it is wonderful to have some of the old parts "refreshed" by such caring individuals. Thank you!

As others have said the staff are pretty friendly and not pushy at all. Prices are comparable to…read morewhat can be seen online on Amazon and Tumi's website but I like being able to see pieces in person. I went with the V3 since I will be traveling to Europe for business and leisure later this month and was worried that my existing carry on wouldn't fit within international carry on specifications. It was nice that the tags had dimensions in customary as well as metric units as European airlines listed requirement dimensions in cm. Apparently their service in case something goes wrong is excellent. Hopefully I won't have to utilize that too often but it's nice knowing there will be decent help if I need it. The "add a bag" system where some of their smaller business cases and totes have a back sleeve to slip over luggage handles is a good idea but not sure overall if the quality merits the price premium yet. I will update this review in the future if my perception changes dramatically but the saleswomen did warn that in exchange for the V3 being more light it tends to get scratched up pretty easily. A little concerned if I am forced to check my luggage but I'm assuming it would be able to hold up reasonably either way. Otherwise it would probably make more sense to just spend a quarter of the price to get a less prestigious but respectable SwissGear or similar brand carry on.