My friend and I went for spray tans here. There was a literal child behind the reception desk, a…read moreyoung boy (I'm not joking; I don't know where the adults were). Needless to say, he couldn't find our appointments. He managed to squeeze us in, apparently by giving us some other woman's timeslot bc she showed up pitching a fit during our sprays. We asked where to go for the service. And instead of going behind reception to the salon rooms, we were sent back out the door to the salon, up a few flights of stairs inside an old apartment building. When we got to the piles of black garbage bags stacked in the hallway, the door to the spray room was to the right. There's a tiny, shabby waiting room, if you can call it that, and a janky storage room/janitor closet. Plus, the woman getting sprayed had left her stuff all over the one chair, open handbag and everything. The tan itself didn't really look like much, except on my face, which was really dark. But everywhere else you couldn't really notice it. So, nope. Would not recommend. PS: If this review convinces you to go here, be prepared to get totally nay-nay except for disposable paper undies.

I was SUPER impressed with Rosana (the owner, but also a wax specialist herself) on our second trip…read moreback to Girl from Ipanema Spa. Not only was she super personable, but she also really cared about making sure my eyebrows were moving in the direction I was trying to go. She took the time to talk through different shapes with me -- it turns out I like the straight shape look -- and showed me how I could get there with a growth encouragement product at home. Rosana showed such incredible expertise too, drawing out the symmetrical lines I should strive for to achieve the look I wanted. I absolutely appreciated the time she took to make my appointment successful. They have good covid measures in place too right now, with a temperature check at the door, a big jug of hand sanitizer on the front desk, and masks required all around. I'd be happy to go back to see Rosana again.

Absolutely the best. Came to Dr. Chin for tattoo removal, and he did an excellent job. His lasers…read moreand him being so meticulous sets him apart from other places i went to. You see fast results. Staff is wonderfully kind as well. I came back to do other things w him as well. Best medical spa.

One word outstanding Dr Chin is the best the whole staff .Cheryl is so knowledgeable and very sweet…read more... this is the place you want to go to for any medical procedures to enhance your beauty

I went in today for a session with Paola and i would like to state that all the lovely reviews on…read morehere about her are true. I found her through Yelp and her Acne before & after pictures! Her place is beautiful and cozy & clean. I was greatly warmly and i felt so taken care of. I came in and i was a little nervous about my acne since it was angry & red. Paola took her time and suggested something different than i had booked and she took the time to explain every detail to me. I scheduled my next session with her for next month! Gracias Paola :) Yajaira

I left my visit with Paola with an immediate confidence boost. I was struggling with breakouts and…read moreclogged pores from the summer when I decided to reach out and book a facial, one of the best decisions for my skin. After months of dealing with my cheeks, Paola was able to clear my pores within 1 visit and leave me with advice to maintain my beautiful new skin. I returned to her 1 month after my facial for a ViPeel, super excited for those results. Looking forward to our future services.

If I could put zero I would. been one or two employees that were office staff seems constantly…read moreconfused and turning over and prices seem to on who you're talking to. in addition, I've had appointments changed over text message and never got the courtesy of a phone call.

I reluctantly write this review, but I have been pushed too far and feel I have no choice but to…read morelet others know about my experience. I have used LH for a various number of services and have spent thousands of dollars with them. The last appointment I went in for was Brazilian laser hair removal. I had previously gone to them for laser hair removal from the waist down without any issue - unfortunately, they let my previous technician go, and I was scheduled with a new APN named Madison who had less than 1-year of experience. I like to think I have a high pain tolerance, but this treatment was so unbearable I was flinching so hard my back was coming up off the table, and I was in an extreme amount of pain that the APN ignored. The APN also increased the power of the laser even though I had not been coming in frequently enough to warrant an increase. By the next day I had multiple open burn wounds in an EXTREMELY private area, to the point where I could not wear anything but sweatpants. I called the next day to see what I should do, and the manager Bri told me I needed to email in photos to her of my labia (WHAT?!) and when I told her I didn't feel comfortable emailing photos, she made innuendos of me lying and needing to prove to them if I was going to say their spa burned me. I eventually got on the phone with Megan an APN, and told her I would drive right there to show her, she said it was unnecessary and to wait until a few days later. She then helped me to get burn cream (Biafine). They then wanted me to come in a 3rd time to show the APN who performed the treatment, Madison, photos to prove the burns - she simply looked at the photos of my labia and said "Yes, that is indeed a burn" and her focus was making attempts at finding out if I would be using them for further treatments instead of caring about what I was going through. She never said I needed to physically show the burn instead of photos. At this point, I have had to take off from work, put the Biafine cream on every hour for over a week, taken time out of my day to drive there and visit 3 times, and still nobody offered any sort of refund/partial refund. I proceeded to call them again to relay how unfair I believe I have been treated to give them a chance to make it right and preserve the relationship, and the manager Brianna told me the owner of the spa would only offer to give me another complimentary Brazilian laser hair removal treatment. How does that seem fair?! To put me through another treatment with an APN that had already been responsible for giving me multiple 2nd degree burns and an ineffective laser treatment. As the customer whose body was damaged, I should be the one to choose what I would be comfortable to use a credit from them on. Beyond that, I have NEVER spoken to someone as rude and unempathetic as the manager Brianna. The fact that they keep someone on staff at a medical spa that speaks to their customers with such attitude is a decision I cannot understand. Regarding my healing, I am hoping there is no loss in color pigmentation or scarring, and I am praying I heal properly from this awful experience. If at any point someone simply apologized and refunded me, I would have been understanding and tried to work with them so I could continue to use them for less invasive treatments or use a more experienced APN, however this whole experience has been extremely scary and majorly insulting. I have done EVERYTHING they asked of me and still, they refuse to care. I will no longer be able to go to them for any services, as I can't knowingly continue to visit a spa that would confidently stand by a treatment and APN that left their customer paying for 2nd degree burns. We should be able to trust the estheticians and nurses to take care of us and our bodies, to trust them to tell the truth about what has happened, and now I unfortunately know we can NOT trust LH Spa to take care of us the way a high-end medical spa should. PLEASE beware, and only use experienced technicians and a spa that cares about the pain and trauma they could potentially cause their customers.

Bought a groupon to get my underarms treated. They still look the same as they did before the 6…read moretreatments. Not sure their laser actually works... I wouldn't come back, felt like it was a waste of time and money!

Definitely recommend coming here. Staff is very friendly & professional. Clean office. And after 5…read moretreatment the hair on my lip is gone. No more unwanted hair!

Dr B is great. She has the best bedside manner, she's very…read moreknowledgeable and takes the time to explain all the steps of the process making you feel at ease and taken care of. And the results are great as well.

I was never informed that the Dr I saw for years had left the practice. I booked an appt months ago…read moreand confirmed it via text a few days before it was scheduled. I take off work to be there at 8am Friday for my time slot. No one is at the office.i wait and call and receive no answer. The staff finally calls after I left a bunch of messages. They barely seem apologetic and don't say a word about why I was sent a text message to confirm an appt that no longer existed. The new staff is awful. Avoid this mess of a practice at all costs! I will find a new dermatologist that respects their clients and their time.

My girlfriend came here and had a great experience, so I wanted to leave a review based on what I…read moresaw and heard firsthand. She felt comfortable the entire time and was really happy with the results, which honestly says a lot. Courtney and the team were professional, welcoming, and took the time to make sure everything was done right rather than rushing her through. She walked out confident and excited, and that's usually the best sign you picked the right place. I'd definitely recommend Brow Eyed Girl based on her experience and would have no hesitation sending friends or family here.

NEVER AGAIN. $1300.00 down the drain…read more I lost my brows due to very low thyroid function last year and decided to finally have my brows done. I made an appointment (and by the way, you need to pay a 50% "non-refundable" deposit when you make an appointment, which should've been my first red flag) I was also shocked that the service was $1300.00. But, stupid me, for that price, I thought that meant my brows were going to look exceptionally great The day of my visit, I showed Courtney a picture of myself so that she could clearly see what my brows normally look like and what I expected them to look like. She assured me that that's what they would look like. After close to two hours and toward the end of the procedure, she told me that my skin was "tough" When she was done, I looked in the mirror expecting to see brows like I showed her in my picture. Instead, my "brows" resembled two thin, auburn worms across the tops of my eyes (my brows are normally thick and dark brown). Courtney assured me they'd look better after my second appointment. To say I was disappointed would be a vast understatement, but I made my "follow-up" appointment for a few weeks later (an additional fee, by the way), paid my remaining 700.00 and left. By day two, my brows were back to being bare, all traces of the "work" Courtney did were completely gone. The following day, I had an appointment with my dermatologist (who's office also does brows and other services), who could not believe I had anything at all done to my brows. He also couldn't believe I was charged for "What??? What did she charge you for? You have absolutely NO eyebrows". I was completely humiliated. The following weekend I was at a party with two women who own a brow bar. When I showed them my (non-existent) brows and told them about my experience, they couldn't believe I had anything done at all, as there were absolutely no traces of ink on my brows, nor was there any "peeling". They also couldn't believe the amount of money I paid and both encouraged me to reverse the charges, as services were not rendered. The following day, I called my bank and did reverse the $1300.00 charge back to my bank account. I also immediately sent Courtney a text as well as a voicemail letting her know that the "brows" were completely gone, that I had reversed the charges and questioned her services. She immediately called me saying she let me know my "skin was tough" during the procedure. Yet, instead of stopping the procedure, knowing it wasn't going to work, she kept going and then had the nerve to charge me $1300.00. She also told me on the call that she needed to be paid for her "time". She had absolutely no interest in the fact that I wasted MY own time being there, nor the fact I didn't receive the services promised. She did offer to have me come back so she could make it right, but by this time (when I told her my dermatologist laughed when he saw my brows three days after my procedure and didn't believe I had anything done, Courtney became extremely defensive and told me she didn't give a "F" what my dermatologist thought), I had absolutely no faith in her, as she could have "made it right" during my first visit, or stopped the procedure completely once she saw my brows were "not taking the ink". Instead, she gave me crap brows which disappeared 48 hours later and had the audacity to charge me for them. I wanted to end the call, so I told her I'd be back. However, after speaking to others in the field, they strongly advised me NOT to return to her. I then sent a text telling her I had a face peel and was advised not to have my brows done for a few more weeks, to which she replied it was fine for me to come even though I'd had a face peel. Which I was absolutely not going to do. I canceled the follow-up. I had already been through too much with this woman and had absolutely no faith in her. Also, after her cursing regarding my dermatologist, I saw an unprofessional anger which made me very uncomfortable. Fool that I am, I actually reversed the charge so that she did get her full 1300.00, when I should've filed a police report for theft of service. However, I just wanted to be rid of this woman, who charged me $1300.00 for a service I never received. I'm not sure which was worse, the fact that she kept working on my brows when she knew damn well the ink wasn't taking, or that she charged me for a service I never received. We live and learn. I have since been referred to another professional, who did an amazing job!