1. Drayden Insurance

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Morinville, AB

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Drayden Insurance

1.0 (5 reviews)
Closed • 8:00 am - 5:30 pm

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19 days ago

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8 months ago

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1 year ago

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Alberta Motor Association

Alberta Motor Association

(3 reviews)

I have always gone to the big location on the southside.... I foolishly thought that was the only…read moreAMA location that had Everything. I don't know why I thought that... nobody told me that was the case. I guess I just made it up. I recently moved back to St. Albert and had neglected to update the address on my driver's license. So this past Saturday, I finally drove the 6 minutes from my house to this location to get that part taken care of. Boy oh boy was I ever surprised when I walked in and saw Registry, Insurance, and travel services.... just like at the southside! What a great surprise because I needed to pick up a passport application and get new photos done. So... I start my journey at the registration desk so I can finally update my license. I was first in line and I was called to the counter very quickly. The lady that helped me was efficient and knowledgeable. Bonus points for being super friendly also! Next up, I went over to the insurance desk. A young lady took my name and told me to have a seat. I only waited about 2 minutes before I was greeted by an agent. This was another quick and painless process. Finally, I went back to the front desk to ask if they had passport applications... of course they did! She handed me 2 (smart lady understands that people make mistakes and will probably need a backup) and proactively asked if I wanted to get my passport photos done while I was there. HECK YES I DO! So I took a seat and waited about 90 seconds for somebody from the travel desk to come over and take care of that part. To do all of this at the southside location on a Saturday afternoon likely would have taken 45 - 60 minutes... maybe even more considering I once had to wait over an hour for an insurance agent to be available. And this location took about 20 minutes. Everyone was incredibly friendly and helpful.

I really like this ama location, strictly because of the encounters I have personally had with the…read morestaff. Whenever I have been the staff have always been supe nice and really helpful. When I was trying to change over insurance and went to another agenncy I felt more confused than when I went. Going to ama the Agent, who I think was named Justin, walked me through the process, helped me track down the documents I needed and overall saved me from a meltdown. The last visit I had Briann, who not only was super friendly and helpful. But she was able to give me the paperwork I needed for my health cards and explain why the number I had wasn't working, when no one ese knew. So 10/10 customer service indeed! The only con is that, you can get your insurance cheaper and there is a membership needed but for me, in the end it is worth it!

Drayden Insurance - insurance - Updated October 2026

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