My daughter is currently a patient in Ms. Chen's speech program, and my husband and I are very…read morehappy with the progress we are seeing. We have been seeing our speech therapist, Gabby, twice a week for sessions for approximately six months. Gabby is energetic, playful, and terrific with children, and my daughter (who is 2) loves her. We have also worked with Madeleine, Eliza, and Devon (as a secondary therapist in our daughter's sessions) and we think they are all wonderful. One of the biggest benefits for us was that this office accepts our insurance (Aetna) and submits claims on our behalf. I would also like to mention that our older daughter had a great experience in speech therapy here as well about 18 months ago. Ms. Chen does a great job finding the right therapists to work with children who are knowledgeable and caring. I would highly recommend this practice to anyone thinking about having their child tested for a speech delay!

A little over a year ago, my daughter was evaluated, identified, and began receiving speech therapy…read morethrough Josephine Chen's office, and we could not be more pleased. My daughter's therapist is positive, engaging, and able to captivate my daughter's attention and effort such that she has been able to practice and make progress on the sounds that are challenging for her. This is a remarkable skill - especially when working on a skill that is innately challenging to a 3-4 year old. In the last year, the clarity of my daughter's speech has improved tremendously, and most importantly, she is a far more confident, happy girl as she is able to communicate effectively with friends, teachers, and family. She is happy attending and truly enjoys her speech sessions. Josephine and her therapists are professional, exceptionally well trained, kind and great at what they do. We feel so lucky to have found this gem and highly recommend this practice.

Hearing test was good. Discussion with Nancy DATINO provided little pertinent information; most…read morechit chat. She provided me with the high priced Oticon hearing aids(I did want the best ones for me) with little backup info and NO instruction Manual. She left the room early (as she did on the second appt. also) and I was told by Samantha the intern or assistant there was no instruction Manual?? I called next day and asked Samantha if I could speak with Nancy DATINO ...I was coldly directed to call her DR. DATINO....she was not avaiable. I told Samantha said I must have a hard copy instruction manual. Samantha balked at this and said they only give instruction manual when the hearing aids are purchased??? Crazy! She finally not happily consented to send me instructions. I asked that a copy of my hearing test I was not given be sent also. These were sent and received. The instruction manual was indispensable; it had crucial, very important and indispensable info for these very advanced hearing aids. AND this office INITIALLY DID NOT GIVE ME AND WERE NOT GOING TO GIVE ME AN INSTRUCTION MANUAL UNTIL I PURCHASED THESE EXTREMELY EXPENSIVE HEARING AIDS?? WILD! The instruction manual said I should have a hearing test with the hearing aids on...which I had asked for and Dr. DATINO said this test with hearing aids on was not done,. The next appt. I had lots of questions that were basically answered and I needed hearing aids to be reprogrammed a bit as I was not hearing well with them. They were reprogrammed. Nancy DATINO left the room. Samantha gave me an unidentified bamboo toothbrush and told me to brush the domes of hearing aid very well every nite...Brush them HARD Samantha said. Well instructions in manual said do NOT touch the domes...only a specialist does this I confirmed next appt. days before only to be asked again on line an hour or so before my appt. to confirm again I would be there. I confirmed and drove an hour to the appt. to find out Dr. DATINO has been ill all week and would not be there but would join us on zoom call. I DEFINITELY should have been called before this appt. and told the audiologist I WAS PAYING TO SEE would NOT be there!! THIS IS A NO BRAINER! And I had been asked if I was coming in an hour before my appt. with the office fully aware Dr. DATINO would NOT be there!! I drove an hour to the appt' to find her not present! I arrived at appt. fully expecting Dr. DATINO the audiologist to be present...I had an LOT of questions for her!! WELL I sat there for about 40 minutes with Samantha. Samantha trying to connect on zoom with DATINO and made several phone calls to her also all to NO avail. From our first contact with her office I said I had been made aware that time with an Excellent audiologist was of utmost importance!! I was with her assistant/intern Samantha more than with audiologist DATINO. And Nancy DATINO never showed for this last appt. I had a LOT of questions for her the audiologist! I told Samantha to please have Dr. DATINO to definitely call me so I could ask her my questions. I then returned the Oticon hearing aids I was trying out because I certainly did NOT want to continue care with the irresponsible attention, information and lack of time provided by Dr. DATINO. I told Samantha I still most certainly wanted Dr. DATINO to call me ;I had questions. No surprise she never called. I would tell anyone to AVOID this practice. I ache for those that are unknowingly taken advantage of! And the $ a patient can pay...oh dear me! Terrible!

Audiologists who took the time to truly understand my unique hearing situation through advanced…read morediagnostics, such as real-ear measurements. They also created a customized plan with properly fitted hearing aids that helped me listen to and appreciate music, understand speech in noisy restaurants, and hear the soothing sounds of birds while hiking. I feel young again!

My daughter has received PT and OT at WTS under the EI program since she was 17 months old. In…read morethat time she has learned SO much and gotten so strong. When she started, she was on sensory overload, couldn't really walk, couldn't climb, had really low muscle tone, wouldn't eat anything, and a host of other concerns. Now she is a totally different kid. She jumps, climbs, runs, (kinda) eats, and is so well adjusted. When we first started, her tantrums would alarm anyone within ear shot. Now, it's been months since she has thrown a tantrum. Her therapists genuinely care about her and her progress. She recently had her CPSE evaluation and her progress is remarkable. She will continue to see her therapists at WTS until she ages out of CPSE and by then I am confident she will be doing all of the age appropriate things.

My son had services here twice, the first time when he was 9 and now as a 13 year old. I have…read morefound the staff very friendly, accessible and flexible. Most importantly, we have seen rapid improvement. I would highly recommend Westchester Therapy Solutions.

I had some concerns about one of the staff members which I alluded to in my prior review. I was…read morepleasantly surprised to get a call from management (Dana) who was very concerned and wanted to understand what happened to ensure it didn't happen again. We had a detailed conversation, which I was very happy with. It's nice to know that management cares and is willing to address issues to ensure quality care.

I would strongly caution anyone considering King Street Rehab and Nursing Center for a loved one…read more My mother was admitted for subacute rehab after a stroke, and what we experienced was beyond unacceptable. On a daily basis, she was dressed in other residents' clothing. Call bells would go unanswered for over an hour. I spoke with the Director of Nursing repeatedly and was reassured things would improve, but they only got worse. Because she was left sitting in urine and feces for extended periods of time, she developed a severe UTI. Instead of addressing the neglect, they actually stopped giving her a necessary liver medication because it caused bowel movements and they didn't want to deal with changing her. That decision alone speaks volumes. Patients are routinely left sitting in wheelchairs in the hallway for long periods, with little to no engagement, like they are being warehoused. I personally witnessed a nurse handling a patient improperly. When I addressed it, she became defensive and nasty, and when I escalated it to her supervisor, there was no concern or accountability. I spent hours there every day because I did not feel comfortable leaving my mother alone. I had to bring her food because the facility's food is poor quality. At one point, they even told my mother she should not participate in recreational activities because she might feel embarrassed after her stroke, which is incredibly disheartening and inappropriate. The most alarming moment was when I walked in one Saturday morning and found my mother alone in her room, actively choking, with no staff around. I had to run out and find help myself. She also had significant bruising on her hands that was not explained. We documented everything and filed formal complaints. On the surface, the facility looks clean and modern when you walk in. But what happens behind the scenes, especially when family is not present, is deeply concerning. If you care about your loved one's safety, dignity, and proper care, I would strongly recommend looking elsewhere.

Jennifer is kind, compassionate, concise, knowledgeable and was able to work very well with my son…read moreand made the sessions fun. I too myself learned a lot from her also. I was very happy with her work and assessments.

Jennifer Hunter is a fantastic SLP. Her nurturing, playful approach produced an immediate and…read moredramatic improvement in our child's receptive and expressive capabilities. Always professional, punctual, efficient and fun, there was nothing but laughter and results coming from their sessions. Jennifer's initial evaluation was thorough and informative. Our pediatrician said it was the most well-written evaluation they had ever seen. And, the NYC DOE even accepted it in lieu of administering their own. Never once did we feel like we were on the clock, or that she was running out the door. Jennifer took the time to answer our questions, provide progress updates, gave recommendations and tips, usually well beyond the close of the session.

If you are considering placing a loved one here, please read!…read more My mother was admitted to The Enclave in April 2022 for short-term rehabilitation after a hospital stay. At the time, she was living at home with daily care, fully capable of self-feeding, writing, shifting in bed, managing her wheelchair and even giving herself injections. What happened over the next 11 months at The Enclave was a steady and devastating decline, caused by neglect, poor oversight and what appears to be financial manipulation of Medicare/Medicaid benefits. Staff repeatedly insisted that my mother's decline was due to her "chronic condition" rather than their care. We now know that was not true; since leaving The Enclave, she has regained some strength and improved at another facility. Basic Care Neglected and Alarming Conduct by Staff * Staff ignored obvious daily needs: showering, grooming, nail care, phone accessibility; room was filthy with a sticky floor. Personal items were constantly vanishing. * Medication was mishandled, with refrigerated meds left out and refills left to the family to arrange. * Staff were unfamiliar with her catheter, delaying proper care for months. * Food was unnecessarily pureed into oblivion despite her ability to chew and swallow - they just did not want to be bothered to assist her eating real food. * A staff member referred to my mother as "the devil," hid her personal belongings and used her charger (and actually snapped at me when I moved it during a visit) - complaints to the caseworker about this treatment were met with ambivalence. Medical Negligence * First wound doctor exam came two months after admission. By November, she had multiple stage 4 wounds down to the bone. * Notes repeatedly claimed she used a spirometer (to prevent pneumonia), but she never once received it. Records looked like copy/paste entries from previous entries. * She endured constant infections, dehydration and pneumonia. Staff failed to ensure she ate or drank; food trays were left untouched without help. * In December-January, she became frail, unresponsive, and malnourished, yet there was no plan of care for feeding assistance. I thought she was going to die. Shocking Withholding of Hospital Care * Despite worsening wounds and repeated infections, she was not sent to the hospital until I traveled to NY and insisted they call an ambulance. * Records show a lung mass was first noted in August 2022 but only addressed months later. She was finally transferred to Greenwich Hospital in February 2023, where doctors were horrified at her condition and said she should have been admitted far earlier. Questionable Medicare/Medicaid Billing * On 10/31/22, right after disclosing that her wounds were too severe for her to go home, The Enclave reengaged her Medicare benefit for "urgent care" with no explanation to the family. This conveniently locked in three full months of Medicare billing (Nov-Jan), while they also collected her Medicaid spend-down (~$7,000). * When she needed placement after Greenwich Hospital, almost no rehab centers would accept her because The Enclave had exhausted her Medicare coverage. Final Impression The Enclave did not treat my mother with dignity or compassion. They ignored obvious care needs, allowed her to deteriorate, misrepresented treatments in the records and seemed more focused on extracting Medicare money than sending her to the hospital when she needed it. When I picked up her belongings after less than 24 hours in the hospital, her room was already cleared as if she had never existed. I guess they needed a bed for their next "patient." Just look at the before-and-after pictures of my mother. She entered capable and independent. She left frail, malnourished, with stage 4 wounds and permanent damage after less than 11 months. I also included a photo of ONE of her terrible wounds and her urine bag from the Enclave vs. the Greenwich hospital so you can see how dehydrated she was at the Enclave. This facility should be investigated. Don't be fooled by their lobby fountain, this is a house of horrors.

Professional facility with caring, attentive, and responsive personnel. Was there 3x for a total…read moreof two months. Physical and occupational therapy personnel are knowledgeable, and the gym is well-stocked. Food Service is very responsive.

Susan Varsames is the special educator who changed the trajectory of our son David's life. With her…read moreprofessionalism, knowledge, techniques and abilities, Susan opened up a whole new world of possibilities where David could do things we were told he would never be able to by the many doctors we had taken him to. Susan is a person of integrity and insists on the that being a priority with any staff member she hires. She is on top of the latest research and science as it relates to the population she treats. Of all the therapies, doctors, treatments and paths we've pursued over the years with David, Susan Varsames is the one that stands out as having made the most impact on his life. I couldn't recommend her or her center more highly.

Susan and her team taught us and our daughter so much. We are very lucky to have met her and have…read moreher a part of our lives. The team is outstanding and we will always know that the progress our daughter has made through her life is a direct result of those early days with Susan.

My daughter went from speaking only 1-2 words at 18 months to 10 words after a single session, then…read moreto a 100 words two weeks later. Caitlin teaches parents the method of giving their child tools to find their "superpower of speech". We only needed a few sessions and my daughter (age three) now speaks like a school-age kid! Plus the sessions are super fun for both kids and parents. They bring families closer through this self-learning/discovery experience. I almost wish it had taken longer to get my daughter to speak because I was enjoying the sessions so much!

From the owner: Small Talk 4 Kids is focused on providing the highest quality of services to our clients. With over…read more10 years of experience working within various medical and educational settings in Westchester and Fairfield Counties, Caitlin M. Ingraham M.S., CCC-SLP has been able to utilize advanced diagnostic tools and create treatment programs that are appropriate and functional for each individual and family. This pediatric practice is founded in the philosophy that each child's neurodevelopment is unique and therefore requires individualized assessment and treatment programs. We offer services to children aged newborn through high-school with a variety of speech, language and feeding needs.