1. Having Our Say Speech & Language Therapy

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Cliffside Park, NJ

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Having Our Say Speech & Language Therapy

5.0 (1 review)
Closed • 9:00 am - 2:00 pm

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8 years ago

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The Harborage - Early evening skyline view from the 5th floor

The Harborage

1.9(17 reviews)
1.4 mi

I cannot overlook the serious lack of transparency and communication this facility demonstrated…read morewith my family. My father was checked in on a Friday night without any family present, despite explicit assurances that the move would not happen until the following day. When we visited him Saturday, he was highly agitated and rather than addressing it proactively, the staff dismissed it as manageable dementia-related behavior. He was sent back to the hospital, where a psychiatrist evaluated him and prescribed medication that significantly stabilized his mood. He was readmitted to Harborage (this time with me present) and had a calm night and a good day, only to be sent back to the hospital again. This time at the request of his PCP due to a positive blood culture. A medical issue unrelated to behavior. Despite receiving multiple calls from Harborage staff indicating he would be welcomed back, we were then informed that corporate had denied his return. With no explanation and no appeal process offered. My father had not even spent a cumulative 24 hours in this facility, and he is already being turned away. I want to be fair: the 4th floor staff was genuinely excellent. But the lack of honest communication, the disregard for family involvement in care decisions, and the abrupt, unexplained corporate denial have made this an incredibly distressing experience. Families deserve transparency and an avenue for recourse, not dead ends. Shame on you people and thanks for gaslighting us.

Not sufficient caretakers Drs lacking…read moreCommunication horriblle Lack english language skills

Having Our Say Speech & Language Therapy - speech_therapists - Updated October 2026

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