Ryan continues to be my go-to for plumbing, going on 10+ years. He is quick to get back to me, find…read morea time that works, and does a great job. Reasonable prices, and very friendly. He has fixed downspouts, toilets, faucets and installed tankless water heaters. Highly recommend!

I had Ryan out for a minor plumbing issue which he handled quickly, professionally and reasonably…read more In the process he identified a very slow drip at my main water main. Ryan found a failed part and was able to repair the valve instead of replacing the whole thing. He saved me from a very expensive and messy repair! I would call Ryan for any size repair. Great plumber who really cares!

Here's the situation - I moved. New home, great, old home - we discovered some issues in selling,…read morelike _the main shut off valve was leaking_. And then we discover that the main water shut off OUTSIDE is messed up. I worked with Brandon who helped me figure out the steps I needed to do - 1. I needed to call the city and shut off the water. As no one was living in the house, I was cool with having the city come out and do it whenever (which lead to them redoing the water shut off as well - props to the City of Columbus Utilities!) 2. Once I had the water shut off (or scheduled) work with them to get on the schedule - I sent him photos of the issues at hand for an estimate to replace the main shut off AND ALSO the hot/water valves to the washing machine (that also decided to start leaking). Once the water was shut off, Brandon came in, did all the work (in a VERY cramped space - it's one of those old concrete water heaters). City came back, turned it on outside, came inside to review his work - and there was a leak in the cold water shut off - something that, you know, is kind of hard to test when the water is off. A quick call to the business and they had another guy out there to address the leak - and DONE! It took some time - I didn't push (aside from the day of - they have a four hour arrival window) aside from when it got close to the end of the four fours, and it seems EVERY plumber/plumber adjacent person I've talked to has been slammed recently (yay for them?). I'm glad they took my job. I like having a dedicated plumbing service that does a good job, deals with my irate ass, and has awesome plumbers. I hope to never need them again XD - but if I need a plumber, I know who I'm calling.

We have used the same plumber in Reynoldsburg for 30 years. This year, I decided to try a new…read morecompany despite not having problems with my regular plumbers. A clerical mix-up on the correct arrival time caused a minor delay but no tragedy. The plumber arrived in very good spirits & with very good customer relations began to diagnose the plumbing issue. After promptly solving one issue he began work on a secondary issue to replace a bathroom sink elbow pipe. Problem was, he had no correct parts on his truck. Issue #2 will be skipped. We were disappointed the proper part weren't loaded on a plumbers truck but again, no tragedy. Rates are competitive for the industry. The plumber to customer attentiveness, and verbal skills were well above average. No creepy weird guy shows up with plumbers butt, just a professional well spoken business man. Kudos guys!

Quick service and competitive pricing for a new water heater. Johnny did quality work and is highly…read morerecommended.

Platinum plumbers are very good at their job. I asked for an estimate Dan asked for pictures. He…read moresaw what I needed gave me a estimate. They came out on the day/ time that was good for me finished up in about an hour. And everything was done. If you have a plumbing problem or you need a serious plumber call these guys, they won't let you down. They replaced the main shutoff valve from the street to the house

They responded to my call very quickly. The tech accurately diagnosed the problem and gave us a…read morevery reasonable quote. When he came out the next week to do the work once all the supplies were in, he completed the job, left our house clean and the actual amount we owed was about $80 under his initial quote. We'll definitely continue to use The Service People for all our plumbing needs.

I found The Service People Inc on Angi's list. They came to quote installing a new hot water tank…read moreand were double the cost of another quote I had. But they lowered their price to match and did the work the same day. I recommend them.

Fast and friendly service! We needed them after hours and the tech showed up within two hours which…read morewe felt was a rapid response given the time of day. The cost of the service call was very reasonable and he was done in an hour. We will use them again, if needed.

I had a gas leak that was detected. I was told by one company it was only one leak and it was…read moreactually three. It was quite the job to find the third and to repair them all. This company is honest, thorough and SOOOOO kind!! The price was beyond fair and I can't thank them enough for their assistance and generosity!! They touched my heart!

The team that came was friendly, courteous and worked very hard to solve my unique issue. They…read moreimproved my situation dramatically but could not fully recover the item that was blocking. They were very reasonable with the invoice. I will call them again in a heartbeat!

The sewer line at my home in Columbus was clogged and caused backfill into my basement. I needed a…read morehydro-jet service right away and hopped on Yelp to receive quotes. Plumbing One got back to me immediately and I was soon in touch with one of the owners -- Jess. Jess was able to schedule an appointment the next day. She cleared out the line quickly in less than an hour with no issues. Fast forward a month later and my line got clogged AGAIN! Stressed and confused -- I immediately contacted Jess and she said she could check out the issue the next day. She discovered some clothes got clogged in the line since the hydro-jet appointment and was able to dig it out. Goodness! Horrible luck on my end but grateful Jess saved the day twice! She is incredibly punctual, kind, and overall just great customer service. Fair prices too. Will use Plumbing One again in a heartbeat if I ever need additional needs (crossing my fingers it won't happen again!).

Great Customer service from the time the answered the phone until completion. They gave me a call…read moreahead when they were getting close. They had very reasonable prices. I had a faucet installed in my kitchen today 4/13/19 The technician Aaron, was very polite and knowledgeable. They offer a free plumbing analysis, which the technician looked over all exposed plumbing and pointed out a couple of areas of concern; nothing major. He cleaned up after his task was complete. I highly recommend them to anyone needing a good plumber

He was able to fix an unclogged toilet issue that could have been a sewer issue and ended up…read moreresetting the toilet with a new wax ring. Very dependable, reliable and trustworthy.

Had a leaky sink a few weeks ago, had left a message on a Sunday they had called back immediately…read moreto get us scheduled. Turns out the faucet and valves were going bad, they did a great job communicating the issue and replacing the parts. Price was fair and would use again for plumbing issues.