I decided on high and Dry to perform some long overdue crack repairs in my basement. At the first…read moremeeting with one of their staff I was taken with their straightforward honesty and expertise and chose them over another well known firm to fix my basement. Their pricing was very fair and when the crew arrived to do the work they were friendly, polite and capable. The work was done well and they left the work areas neat and clean, no mess or debris left behind. Weeks later a heavy rain revealed some leakage behind a couple electrical receptacles I had thought were too much trouble to remove and hoped we could get away with not sealing the cracks behind them. When I called them back they were on it immediately and scheduled a follow-up visit to address the leaks. I was able to remove the electrical boxes to give them access and found another 4 feet of cracks besides. They arrived right on time, repaired both the hidden and the newfound cracks and did it all at no charge, even though it was no fault of theirs. I am truly impressed with the quality of their people and their work. I could not recommend High and Dry any more highly.

I was referred to this business by Yelp. I got a message back from someone who told me they would…read more"call me on Monday" . Not sure which Monday he meant but it's been weeks. How do you justify considering a business when this is the level of service you get right up front?

All the staff at Stratum were professional and we are very pleased with the job they performed in…read moreour garage to lift the floor. Their pricing was great compared to other companies.

Extra Long Post Warning:…read more I chose Stratum for my window well drainage because they have, across the board, glowing reviews. I mean glowing. By and large, those reviews are probably well earned. Here's my experience... I first met with a salesman named Matt. Matt is great. He definitely gave me a bit of a hard sell, but I get it. But I made my own decision in the end. I will say that never have I been walked through a process with as much care and detail as Matt provided. He is lovely. If anything, I would say he doesn't have to sell quite so hard. I was scheduled for a one-day job on June 20. On June 19, the head construction guy (don't remember his name, let's call him Rick) called me to say that if I really, really insisted on them coming the next day, he would make it work, but they really couldn't because they were behind. It was a bit of a strange guilt trip, but whatever. Ohhhhkay, fine. When can you schedule me?, I asked. Rick tells me, "Well, without looking at my calendar closely I can give you July 3." I thought 2 weeks was kind of an extensive delay but I haven't been busy this summer so I said okay. (I was hesitant about taking the day right before a holiday weekend, but I was assured it was a one-day job.) So July 3 arrives. Keep in mind that Matt has been in contact this whole time, being sure I was kept in the loop. On the morning of July 3, a crew arrives and the crew leader, (maybe his name was Keith?) went over the work. But! The paperwork was missing a key part--a new window well and window well cover, which was part of my bid. I explained that to Keith and he said they will make it work. I left to grab coffee and when I returned, an older guy was there to tell me that they wouldn't be able to do the window well and cover because it's not in the contract and they don't have the time. I think this guy is Rick, the one who has rescheduled me from June 20. "I'm trying to get my guys out early because of the holiday," he says. He also takes me down to my basement, where the work is happening, and says he's sure he'll be back again soon because I need more drainage than just what they're doing today. I wanna pause here and talk about gender. It was clear that Rick didn't totally respect me because I'm a single woman living on my own. He talked down to me terribly. I hate saying this because everyone else was great. And the guilt!! I totally get the desire to have your employees done early before a holiday, but the new well and cover were part of the contract and my work was already been delayed two weeks. While Rick and I were trying to figure this out, Keith walked up at that point and informed Rick that Matt had confirmed I had paid for the well and cover. At this point, I felt incredibly awkward because it seems like there was some kind of miscommunication I wasn't part of. Please know that most of this process was really positive. Keith was wonderful. A born leader. He was kind, competent, and cleaned the basement area so well. The crew had a really good rapport with each other. And I honestly can't say enough good about Matt. Would I choose them again? Maybe. Matt is truly awesome, and everyone other than Rick was absolutely fantastic. I mean, these guys were teaching each other stuff and so supportive. They were really sweet about my cat and just so professional. Oh! And for those interested in cost. I had one window well drain installed, connected to one sump pump. The downpayment was $1400 and the remainder was $3400.

I called for an estimate and the owner was on vacation with his family and still called back to…read moreaddress my concerns and answer my questions Highly recommend absolutely amazing and amazing customer service !

Rob is professional, hard-working, kind and cost-effective. He left our unfinished basement cleaner…read morethan he found it!

I recently had water in my basement so I contacted 3 vendors and Quality Waterproofing was one of…read morethe vendors. Bill R. came to my house 2 days later. Two days later on May 16 I received his bid via email. I replied to his email with 5-6 questions on May 17. I text Bill R. letting him know I replied to his email. He replied that he will need to talk to his manager and he'll get back with me. Today is May 30 and I still haven't received a response. Needless to say they aren't earning my business nor will they ever have the opportunity to earn my business. The other 2 vendors responded quickly to all my questions. BEWARE of Quality Waterproofing.

This company is top of the line . They are professional ,timely , efficient…read more 4 years after installing our sump pump we had an issue with the city line and Quality Waterproofing ( Andrew Timp) was very helpful and even checked on us the following day . I would highly recommend recommend this company Brad Norman

We had a water problem in our basement that needed to be dealt with. We had four companies analyze…read moreour situation and recommend solutions and give us bids. We did a fair amount of internet research on the various suggested solutions and on the companies we had heard from. We selected Permajack of St. Louis both because we decided that their solution and methods seemed preferable and because their bid was reasonable ... not the lowest but not outlandish. Everything about dealing with them was professional. Calls were returned promptly. Questions answered quickly. The project was completed as promised and on time. The crew was respectful of our home and property and did everything they could to mitigate the noise and inconvenience. They even went so far as to hook up the washer and dryer when they were done, without being asked, after we expressed some concern about being able to use them while the cement cured. When the crew left, the work area was spotless and the whole process had been much less painful than we expected. I would absolutely recommend Permajack of St. Louis.

We used Perma Jack 10 years ago to fix two foundation walls and waterproofing. So when we…read moreencountered an issue with a third foundation wall, we didn't hesitate to call Perma Jack to help fix this problem as well. Their teams did an excellent job not only on my basement, but you couldn't even tell that they had to dig large holes in my front yard to anchor my foundation wall. The lawn was repaired so well I could barely tell where they dug. All of their staff were professional, on time, and cleaned up when the job was complete. We are very happy with their work.

Responded promptly for the service i was searching for and gave me pricing right away and that is…read morewhat i wanted.

From the owner: 20 years experience in the waterproofing and drainage field. Starting my own business and looking…read morefor leads . Ive completed hundreds of jobsin the st.louis are and Im very experienced and knowledgeable in this feild . Im a hard worker and im neat and organized and I can help you with any size project thanks . Sincerely, Keith,D Norman

My family had a very complex water intrusion issue on our home. After having an engineer design a…read moresolution they recommended that we include Crack Stoppers in the proposals for repair. I could not have been happier with our selection. The work that they did was complex, but they provided excellent communication and worked with the engineer to complete everything needed flawlessly. The basement is now 100% dry and no further issues occurred. I trust them with any other projects the future holds.

The service rep showed up on time and wore his mask the entire time while in my residence. No mark…read moreups and paid the amount he initially quoted me. Not one drop of water leaks through where the repair was done and had several downpours since the repair.

I granted Kent access on my lawn to do work for a neighbor. He came over asking to use my lawn as…read morea parking lot as well as dug a foot into my lawn without asking. Kent came over saying trust me, but don't trust his words he will just do what he needs to get paid.

Kent and his sons did an amazing job, in a timely fashion and with professionalism. More…read moreimportantly, all are good men who stand by their work and obviously take pride. My foundation repairs were done in a day and fixed the problem. Highly recommend.

I can't say enough good things about this company. They are a small, family owned business that is…read morebig on integrity and personal service. I called many companies that help with basement issues, including some large well known companies. (We have a wet basement, our wall is moving in, and our foundation is sinking.) After talking with the owner, I had a thorough understanding of what they would do to hep me. I then consulted a structural engineer. Though I hadn't given the structural engineer the names of the companies I consulted, he let me know that the plan proposed by Midwest Repair and Construction would be the best to address my issues. Midwest Repair and Construction took care of our shifting wall and foundation cracks last summer. We will have Midwest Repair and Construction come out again for "phase 2" of our foundation work. Their prices also make it possible for us to have all this work done without breaking the bank. Though home improvements can be stressful, these guys are so trustworthy and do such excellent work, I know I don't have a thing to worry about. I highly recommend them.

From the owner: Midwest Foundation Specialists is a foundation repair company serving the local community of…read moreBallwin, MO, since 1985. We have insured foundation contractors that specialize in foundation repair, basement repair, waterproofing, etc. Call today to schedule an appointment with one of our highly skilled technicians. In our third generation of ownership, we look forward to bringing our decades of experience to support your foundational needs & honor those agreements made by my father, Charlie. We work with stabilizing and repairing structural issues with foundations as well as waterproofing through water abatement, crack repair, window wells, French drains, and interior/ exterior drainage systems.

Jason Zeman was very professional to work with and helped us move forward with waterproofing my…read morebasement and leveling our concret. Very satisfied

We hired Woods Basement to level and brace the utility room floor, because it was beginning to sag…read more The crew they sent out jacked the house up in the wrong spot and caused damage to the house. The utility room floor is still untouched, and getting worse. We've been trying to get them to fix everything and they are refusing. They even tried to deny working on the house at first because we paid cash. This has been going on for over a year now. We have the IL Attorney General involved, but Woods still has yet to rectify anything. We are expecting Woods to do the right thing especially with such a big motto to live up to and apparently with all this money they have to spend on paying people for good ratings; how about just do the right thing and earn the good rating like a good company does. Do the right thing Woods and fix our home so we don't have to go any further in this case. We know you can and we appreciate that.