Had a great experience with Steven. Was able to solve my water heater issue quickly at an…read moreaffordable price. Will definitely use him again and wouldn't hesitate to refer him. Very knowledgeable and friendly.

I will use them again, as needed. They also fixed a problem that was no found and the price was…read morenot changed

Prompt service. They go above and beyond to make sure things are back in order and running smoothly.read more

Chris was fantastic! He was courteous and explained everything to us! He laid out all options and…read moregave us confidence in each solution!

Had a leak around both water handles and faucet in my tub, as well as shower diverter that was on…read morethe fritz. They were able to fit me in the next day. The plumber was on time and professional. He was able to fix the problem efficiently and did not upsell us on any unnecessary work. I feel great about quality union plumber workmanship and supporting a local small business.

Very friendly and extremely professional. i needed our hall bathroom remodeled before the holidays…read moreand they were able to work overtime to get my remodel completed in one weekend. Highly recommend!

The plumber was great, very polite and friendly. I can't say the same for the lady in ther office…read more She lacks customer service and borders on rude. Suggest you contact another service. She told me they'd be out on Friday, as of Tuesday no phone call and no plumber. If you call for service and this old sounding lady answers, same your time and hang up

I have used Joe's Plumbing Drain & Sewer Service, LLC for over 20 years…read more They have always been reliable and trustworthy. We have a contracting business and always call Joe's when we need cabling, hydro jetting or camera and locate.

Called at 4pm on a Sunday with a backed up sewer in the basement. Within 30 mins, they were in…read moretheir way. I'm so thankful for Shamrock! Some things can't wait until the next business day, and this was one of those times. Thanks for being available. Steve was the best!! Very personable, friendly, and knowledgeable. You guys rock!

I have never received a more ridiculous bid. This company gave me a bid for $20,000 for a job that…read morewas done by another company for less than half of that price with a warranty. Shamrock's bid required tearing up concrete inside my basement bathroom and outdoor concrete sidewalk. The bid did not include fixing these things back to where they were just for the record. Meaning they would tear out the wall, the toilet, the sink, the tile, and I was responsible for getting rid of all the debris and replacing everything and putting it all back together. They basically said in the bid that they are not responsible for just about anything that happens while they are there and did not even give a quote on the length of pipe to be replaced. Meaning they could tell me anything once they opened up the ground and said oh well that wasn't included. They basically said if we damage the grinder pit that they aren't responsible for that. If the digging they do compromises the structural integrity of my deck that they aren't responsible. If their equipment gets stuck in a pipe, I am responsible to pay for the removal and repair of that. They aren't responsible for any damage caused by weather so then they can just leave everything as is and not worry about trying to mitigate anything. This contract was the biggest joke I had ever seen. It did not include a diagram of where the new pipes would go, how much of the concrete would be removed, where the new pipe would go and on and on. With a huge price tag and many disclaimers that said the price could end up being signifcantly higher than the original bid. The company I did hire fixed the pipe, did not tear up any concrete, inside or out, did not disturb the soil around my deck piers, and were done in less than a day. I had another company inspect their work and the project passed inspection. This cost less than half of Shamrocks ridiculous bid and came with a warranty. Shamrock wanted to destroy so much of my property for absolutely no reason, well, the reason was to walk away with big dollars and leave me with a nightmare.

Blake was the service technician that arrived at my home this morning to address several plumbing…read moreissues I had, faucet concerns and replacement. He was very polite and respectful while in my home, even wearing protective shoe covers. He arrived at 8:00am as scheduled and spent 2 hours completing a "Home Diagnostic Inspection" which included examining all my hot water heaters and ALL plumbing fixtures throughout my home which I was not expecting. He then presented me with a service plan at $60 per month for a maintenance plan which gave me a discount on future services (10%) and a 50% discount on the service call fee of $119.00. He also gave me a bid on replacement cost for several faucets which I felt was a little bit higher than I was willing to pay. He said I could buy my own parts but the installation charge would be higher. I told him "Thank you but no thank you". He gave me a bid for the removal and installation of the 'Insinkerator' instant hot water dispenser that I had already purchased. The bid was extremely higher than I ever expected! But, the technician was here and I wanted it done, however I only elected to have ONE faucet replaced which made the price go up! Long story short, I was charged $815.36 for the installation which took One Hour and Fifteen minutes (I provided the part). In addition to this, I was charged $119.00 for the service call fee! I paid a total of $934.36 and 2/3 of the time he was here was spent on trying to sell me a service plan for my plumbing, H-Vac system as well as my electrical needs for $60 A MONTH! Then, you get a whopping 10% discount on the service call fee! I calculated that this service call was $12.47 per minute! I contacted the company customer service representative to talk about what I thought was an extremely high charge and all she could offer was that they have to pay for gas, tools and expenses! She also reminded me that I signed and agreed to the bid (she told me this 5 times). I told her I DID agree that that was their bid and I paid it! I did not agree that it was a fair price but I did not want to confront the young technician. I called HER to discuss the issue, to see if she thought that $934.36 for 1 hour and 15 minutes labor was fair. She did! Call this company if you have money to burn but you will get your work done politely.

Adding to previous review. They continue to call and badger me to buy more services. Do yourself…read morefavor and do not use this company.

Gravity Drain Services was called by my apartment complex to clear a drain. I had woken up to…read moresewage from my front door to my back door on the first floor. Goodbye dog bed and plushie dog toys. Goodbye paycheck for the day as anyone who has ever had to deal with this sort of thing knows. You have to toss the awful smelly heavy wet items, mop up the biohazard, then disinfect everything. I felt sick for days afterwards. Back to my story - The river of sewage was very surprising as I had only washed my face and flushed the toilet once after I went upstairs for the night the night before. The plumber who came told me that the 3 townhouses next to mine are all connected to me and so if they have a problem (flush wipes, etc) it is going to back up in my townhouse. Definitely not the news I wanted to hear. He brings back all 105 feet of snake and finds hair and "strings" (indicative of feminine products). I like the term "drowned rat" myself. I receive an email from my apartment complex that I now owe $335 for the plumbing. Mind you, I use a drain catcher for my long curly hair and I learned early on from my father to always respect the toilet. I call Gravity Drain Services and kindly ask if they could reach out to my apartment complex to inform them what the plumber told me, that the issue could have come from the 3 townhouses connected to me. They decline. Wow. Is it too much to ask for the truth to be told? That's all I was asking. The little guy gets knocked down again. UPDATE - the rental company was told the truth and the charge was removed. Thank you for doing the right thing.

Called them out to replace a broken/improperly installed toilet flange. They arrived 5 minutes…read moreearly, took care of it quickly even with having to chip out the old one, and replaced it with a better quality flange without me even having to request it. Will definitely call them again in the future.

They are with PK Plumbing now! Jimmy still helped us out! This is the first time I had to call PK…read moresince they bought Aries. Still great!

Had Aries Plumbing out about a month ago to install a water pressure regulator and fix a couple of…read moreleaky shutoff valves at my house. They were very courteous, did a great job and costs came in where the office had estimated. Definitely recommend them based on my positive experience.