My experience today (6/18/2019) with Drain Masters was a nice and satisfactory one! Did not really get the name of the man (my apologies), who came with his lady partner, after I called for a quote in replacing my broken kitchen faucet. They both were courteous, professional, and use appropriate timing (without rush) to replace my faucet ensuring the job is done right by checking/repairing any visible leaks and that all nuts, bolts, and hoses are properly tightened! I also appreciated that Drain Masters was flexible in meeting my schedule and need. Hard to cook or clean without the use of a functional faucet, I asked if they can help me out on same day service, instead of waiting next day. They were able to come through! Will use their service again when needed in near future and would recommend! Good to know they also do HVAC. read more

Drain Masters Plumbing - BEFORE - Faucet Replacement - Plumbing Near Me - Modesto, California

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They crap , had them come out , owner doesn't know what he's talking about . For the price I suggest you find a real plumber .

STAY FAR AWAY! I needed a water heater replaced at a rental property, and called on their services. Big mistake! They advised me to switch from gas to electric, and me not knowing much about HVAC, I took their word for it. Here are a few notes and pics from a company that is replacing the crappy work. " The water heater is very dangerous as they have a 110V going off a standard wall plug when the unit requires a 220v" "They also left the combined flue where the old gas water heater joined them together just dangling there expelling carbon monoxide into the garage. Very dangerous!" " The water heater wasn't properly tied down. And they kinked the water line which is probably why they now have poor water flow." read more

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I've used them several times to replace toilets, faucets and water heaters. There prices are very competitive and the owner is very competent in the field. When my water heater was giving me issues I thought I had to spend hundreds on a replacement. Drain Masters came out and replaced the part for a fraction of what I thought I needed. Overall great people. read more

This is a text received from the owner: Make the complaint to the state I will talk to the complaint department is not going to get me in trouble one I collected no money too I didn't know job for you three like I said I didn't even know about this job because I was in Las Vegas Nevada on vacation don't know what you're complaining about we didn't do any work for you we didn't take any money from you therefore I don't owe you anything the one thing I do know if you give my company a defamation of character and you have no right to do it just because you have an opinion about me or other people freedom of speech still gets to you in trouble if you say that you're going to kill the president of the United States a person what company we are allowed to sue you through small claims court for up to $3,500 you can call Tucker Albin and Associates what are my lawyers they handle my small claims you can speak with John Richardson my rep if you need the number let me know I can pretty sure I can have him for you a letter the definition of defamation of character I've never met you don't know you are 25 years in the military you should know thing or two like I do remove your Yelp one-star review it we won't have a problem go back on Jesse whatever the hell he has posted I haven't even seen it and tell him that he's a douchebag because I haven't talked to him since the day that I was in Las Vegas and I heard about this job that he was trying to do on my company name behind my back so go ahead make all the complaints you want sir there invalid I did no work for you I received no money from you the complaint was what not showing up I don't understand your complaint you have to to get me in trouble with the state they have to know if I did something wrong I wasn't there I was on vacation read more

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I wish I would've seen the reviews before using this plumber. Doug the plumber came out to my house. I explained in great detail the problem we were having with our shower. My mom isn't good with speaking up, but he went in the bathroom for 10 minutes, claimed he changed a part and the problem was fixed. My mother paid him $235 dollars. I went upstairs and the shower was still broken. I called him and he said for us to go get the shower head and he would put it in for free. Then he didn't show, he didn't even call to say he wasn't coming. We ended up installing it ourselves. I told my mom to cancel the check, but she's too good of a person to do that. If I could give zero stars I would. read more

I purchased a property that had a water heater that wasn't working. I contacted Drain Masters and they informed me that I needed a replacement part. He explained that the replacement part would be $300 and that the labor would be $200 which I found expensive but was also in a rush to fix, so I agreed to it. Even after spending $500 the water heater was not working correctly and they stopped answering my calls after they got paid. I ended up replacing the water heater. I will be opening a credit card dispute. Do not contact this company for services at your home. They also use different company names and phone numbers. read more

I had an issue revolving far more than I could handle. They showed up and did everything I already did and told me what I already knew. Then after starring at my problem and getting a ton of water behind my wall, they decided to charge me $100 for my problem still not fixed. GO SOMEWHERE ELSE read more

Found them on Marketplace. They had several different ads one name on top another on the post so we didn't realize we were calling same company. Anyway KYLE came out to our house. He charged $80 to basically walk around and point out where are main drain was. He said he could not give a quote over the phone until he saw what he was dealing with. He never once took out any tools from his car. He had my roommate dig out the drain. My roommate was the one that opened the drain shoved the stick in the drain and fixed the problem. Kyle was there watching and that was $80. Not good. I was unaware of all this until I watched my home security video. I would not have paid him knowing what I do now. Bad business. It's not the time now to take advantage of people. read more

I highly recommend Drain masters on time , fair price , and excellent work will use again if needed but they did such a great job probably fixed forever read more

Great service, needed to move my washer to the garage ASAP. I already had water lines put in, and needed the drain line put in. I called a couple of places beforehand and got a quote for $1300. Called these guys and Will came out same day gave me a quote of $300 for labor and I'd reimburse him for the parts. They came out next day, 30 min early and did a great job on it, great conversation I had with him and his guys. So this is and update they never came back to plug the hole they left which wasn't cleanly cut in, he said he was going to come back but even when he said it he was hesitant about it. Had a guy do the dryer vent for me and he filled the holes inside and out. read more

Plumber was respectful yet un-knowledgeable, lacked knowledge on how to determine where to look for main line clean out. Which caused hours of added time, expense and mess. I not only was required to pay him for a incomplete job, but had to call an other plumbing company who when they came, found the clean out and resolved the issue, in good time, an charged less than this company. Calling this company was a mistake and hours of delay for me getting to work because of an inexperienced worker. I will Never use this company again, furthermore did not have correct tools needed to perform a job complete. read more

Very professional. Came to my house promptly. Master shower kept clogging up. So he went under the house and found the problem been working good since he fixed it. Thanks Kyle read more

Kyle was awesome!! They came right away. Reasonable prices!! I will continue to use them!! Super job!!

Drain Masters was the 3rd company that I called after getting a few outrageous quotes and boy, I was so glad that I found them. Kyle was able give me a fair quote over the phone after I had explained the issue and sent a picture of the shower head. He was professional and confident that he can fix the shower cartridge without having to replace the whole piping fixture (which was what the previous person had told me that it's the only way to do). The job was done in no time at all! I highly recommend this company and would definitely use them again. read more

Kyle was the best! Honest, straightforward and efficient! He went way above and beyond in replacing our water heater. Called him at 2 pm and had my water heater installed the same day! The fact that he supports military families is huge to this Air Force family! As a fellow business owner I HIGHLY recommend this service!! Will definitely be using them again for all our plumbing needs! read more

Ask for Kyle. He was determined to help find a solution for the clog in my sink. I called him late at night and he was able assist me first thing the following morning. Kyle has great customer service and assured me that there was a 7 warranty if the problem persist. I called a few places and they were weren't able to beat his price and availability. This is my go to place for any future plumbing issues. You will not be disappointed. read more

DO NOT USE THESE GUYS!!! Unless you want to be ripped off and lied to. Terrible work and equipment. Don't show or call back either.

I just used Drain Master Rooter Services and I absolutely loved it. Called them about an issue with my shower and they got here within half an hour and fixed the issue in less than 10mins. They have reasonable prices and Kyle was very informative and nice. He explained the issue and told us what needed to be fixed. I definitely will be contacting him again. Thanks Kyle for the Great Service. read more

Kyle and his crew were awesome. We had to get the entire plumbing pipes redone under our house. They came and got the job finished in two days, even though it was a tight space in the crawl space. Now, we have no water flow issues and everything is running much better than it ever has. The price was very reasonable and the work was well done. read more

Drain Master's Plumbing took my call and arranged to be there in 45 minutes. They arrived on time and removed and installed my garbage disposal. I would definitely use their services again. read more

Kyle was very professional and did a great job repairing the pipes under my kitchen sink. His prices were much better than others I called. I will definitely hire him again. read more

I just used Drain Master Plumbing of Modesto to have my refrigerator fixed. I would definitely use these guys again Honest, reliable,low in price Thank you to Drain Master Plumbing your fast service and money that you have save me from having to buy a new refrigerator. read more

This guy sucked. I called to ask for an estimate on a dishwasher. Said he would be at my place no later than 2pm, I called at 2:30 and no response to texts or message. No way will I waste money on this guy. read more

Kyle was prompt, polite, and did an excellent job fixing our blocked pipes! We had originally used Roto-Rooter but our pipes clogged again a few days later. He came out the day after we called him and properly fixed what Roto-Rooter said they fixed. His prices were reasonable as well. We will definitely use him again in the future--highly recommended! read more