Service guy came on time and fixed the issue. He fixed it quickly. He was also very pleasant…read more This was maybe a little over a month and things are still working fine. The business charged the going rate. I thought it would be more but it wasn't. I plan to use them again.

Great service... On time and professional explained everything and was very helpful…read more I would absolutely call them again if I had any problems in the future

This was the first time I used Payless and had been looking reliable for a good plumber ever since…read moremy own retired. I needed a new toilet and I needed a new kitchen faucet and Bathroom faucet. They came in to evaluate the work and to estimate the cost and because of my special order toilet, the work was completed two weeks later. All I can say was that on both visits and the install date, the experience was a genuine pleasure in every possible way. I have found my new plumber

I had an extremely bad experience with payless plumbing. The inspection appointment is a four…read morehours window. They sent a message to me at the end of window. We will be there another 30 - 40 min. So, we rescheduled to next day (9/19/2026). They gave another 4 hour waiting window. I complained it. Then, they changed it to 2 hours waiting window. John Gallagher came over to inspect my plumbing job: install two anti-freeze exterior faucets and one pressure regulating vlave change. John told me that they will provide estimate in the next two days. I contacted John twice (9/21 and 9/23). . He did not respond. I contacted office on 9/23/2026. They told me that John is out and will call me back on 9/24/2026. He never calls me back for extimate. It was a terrible experience. The playless plumbing should call me for estimate or don't want to do it. I will not use playless plumbing in the future.

Left a mound of gravel on the side of my driveway, FYI, the water line was replaced on my neighbors…read moreproperty. I've left 5 messages with no call back , had to report them to the township to have it removed!

They kept us informed when the technician would show. The gentleman who arrived was Professional…read moreand pleasant to deal with. Overall excellent experience.

Waited days for proposal. Time of the essence. Never provided. Admittedly minor faucet install so…read moreultimately Denny must decided not worth his time. But here's a suggestion: don't agree to do a job provide a proposal by a date certain and then just ignore two or three follow up emails as a potential customer's time runs out. Pretty simple. We move on. Actually worked out better - found a far more reliable, friendly local plumber who was responsive and charged me $200 less. I should have known Service Tech wasn't reliable when they - well Denny, just threw out a nearly $600 flat quote to install one simple bathroom faucet...without ever seeing the job. I asked if he wanted the model number for the faucet. No need for that when he had no intent to follow through. Makes me wonder about all the other positive reviews. Maybe they were customers who paid for more expensive jobs. What a shame I just had a faucet.

Dennis did a great job! On time, courteous, and efficient. I would how him again next time I have…read morean issue.

I hadn't been to the Parlor since 2004!!- I have 2 previous tattoos done here & wanted my newest…read moreimage to come from here as well. I didn't remember Mr. Paul Nolin from 22 years ago, but I will NEVER 4get him NOW!!! Paul did an AMAZING JOB ON MY LATEST TATTOO!! Thank you Paul & I will send a pic of my personal - pinky- ring when I see my Dad again in early August!

Chris was easy to deal with and very professional, he was polite and took time to listen. we had…read moreput in for quote on a replacement HVAC UNIT and we had heard lots of horror stories with the big intallers with questionable quotation and other practices. He also followed back on many questions and installed the unit with the utmost care

I want to start by saying that the reason I'm leaving this review is because of Mike. He was…read moreabsolutely wonderful! I had a plumbing emergency on a Sunday and was initially quoted approximately $1,000 for the service call and to have my drain snaked. Unfortunately, that was more than I could afford, and I let Mike know right away. I understood there was an additional charge for weekend service, so I was willing to wait until Monday, which would have saved me $350. But Mike wasn't ready to give up on the situation just yet. This is where Mike really stood out. Rather than just walking away or insisting on the more expensive service, he took the time to assess the situation and try another approach. He was knowledgeable, patient, professional, and genuinely willing to help. Not only did he resolve the issue without needing to snake the drain, but he also managed to keep the cost within my budget. Mike turned what could have been a very stressful and expensive situation into a much better experience. His professionalism, kindness, and willingness to find another solution made all the difference. I truly appreciate his help, and he deserves to be recognized for it. Thank you, Mike!

I am in the process of recovering from surgery, and my kitchen garbage disposal decided to give up…read morethe ghost, and start leaking everywhere under my sink. Normally, I would have fixed it myself, but was too weak to do so. I got on NextDoor, and someone was inquiring about plumbers, and William Archer and Sons were recommended several times. I took the chance and called them. This was on Saturday afternoon. Within an hour, Chris and Alex were at my door to fix the issue. They were quiet, clean with the repair, and had a disposal unit on their truck, so I did not have to go out and shop for one. I took advantage of that, and within two hours of their arrival, leaks and a broken unit were a thing of the past. I paid a bit extra of course as it was an emergency call and bought their unit (a well known brand) but I have solid peace of mind. Thank you guys!

I hired Air to install a standby General generator. Technically they did well. The problem is they…read morewould not come back to turn it on for a month. After many calls they are finally coming next week. We asked them to turn it on before the nor'easter hit this weekend. I would not use them again.

They installed 2 Lennox systems for me 13 years ago after. One of the systems went down and was…read moremisdiagnosed by a local HVAC company. Arctic AC made the right diagnosis and replaced the correct component. I priced the parts out myself and Arctic AC was very fair. They did not overcharge, and the two different techs I interacted with were fantastic. Neat, professional, timely, good communication with their office. I can't recommend highly enough.

I would not personally recommend using JUST DRAINS Plumbing…read more The positive side is the Work seems to be fine and the plumbers that worked in the job were excellent But the presentation and the financial payment explanations we are at the least unsettling for me. After the initial agreement was signed,, there were zero response to my many inquiries to the main office, this situation lasted for a long end extended time. The written invoices and work descriptions later, much later submitted to me we're extremely unprofessional and poor quality To date, the company has hired a professional administrator in this area But for myself, I cannot offer a positive recommendation. I remain extremely unsatisfied and unsettled towards my experience with this company To repeat the work seems satisfactory, no issues have resulted to date, but that past experience was lengthy and bit devastating

Requested service Was confirmed…read more Then they called to say they are overbooked I then cancelled. Terrible service!

Julian did a great job and make everything tidy after the "kitchen drain work". He is motivated by…read morethe goal of "helping people". I am impressed and he did help me a lot in solving my kitchen crisis today. How I get to pick this vendor for the job: I have sent a few requests online and you are the first one replying to my messages without the need to have a "phone consultation scheduled and you are able to come in and fix the issue on the same day. Conclusion: I am very happy with the work and will def reach out to your company again for other work down the road. Thank you so much!

My bathroom sink was clogged and I couldn't locate the issue. They came right out the day after I…read morecontacted them and fixed not only the clog but a couple of other plumbing issues I had. Very professional, quick, and neat, and the pricing was reasonable. Would use again!

I had them install a Generator thru Costco. - Didn't clen…read moreup after job - Had to come back and re-pipe the gas line - Gas line wasn't secure - Never turned the hot water heater back on Not impressed and I would nit reccommend then at all. I ma surprised that Costco uses them.

I have had two appointments with this company in the past week. Both times they did not come during…read morethe scheduled 4 hour window. Both times I had to call them to find out the status of their representative. The first time they rescheduled me for an 8am-12 noon slot. The second time I was told they don't give out the 8-12 slot. I do not think they are reliable and would never recommend them even though the Regency Monroe community has them as a recommended service.