Wonderful customer service! I come here usually after come from 54 St down the road and get the mango boba tea which never disappoints me. The service is very quick as by the time I am done ordering and paying, my drink is already made! As well with the great manners of the employees and the comfortable environment, making this one of my favorite places to come and get boba! read more

Dragonfly Tea Zone - Coffee & Tea Near Me - Kansas City, Missouri

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Everything here tastes fresh and the drink textures that matter to boba drinkers like me are perfect. Jellies, pearls, popping boba and tapioca all hit just right. I also love that they do not skimp on ingredients. When they add toppings they actually scoop them. I haven't had anything here I wouldn't get again, but my go to favorites are their frozen drinks and wow their crepes. Their crepes are insanely decadent. The crew is always kind and leaves you alone to enjoy your tea in a quiet, quaint teashop. The decor and media around the shop from the TVs to the music to the games make it feel relaxing and fun. They also have quite a few different desserts like macarons that will not disappoint you. The outside seating is nice when the weather is cooperating and the speed of service is exactly what you expect for custom drinks. No more, no less. They also pack everything perfectly for delivery or takeout. My orders always arrive looking great, tasting great, and feeling mindfully prepared. read more

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I've been to the location in City Market but hadn't been to this one even though frequently near it when I'm running errands. I finally had an extra moment and had been craving a boba tea so I stopped in. There was a line but it moved quick. It gave me just enough time to figure out what I wanted. The service was friendly and it was super fast. Under five minutes. I didn't even have time to really look around but they do have loose tea and different tea accessories that you can buy. I've considered reducing my coffee intake and swapping it with tea and I feel like this would be a great way to experiment and try different teas. If you don't like boba tea they also have smoothies. I've never tried them so I can't really say how they are. The boba tea is excellent. On my last visit I ordered a Thai iced bubble tea. But I've done mango and a few other flavors in the past. All have been good. They do have different boba options so you can really customize it to your tastes. I highly recommend and I'll definitely be stopping in more often. read more

Dragonfly Tea Zone - Thai Iced Bubble Tea - Coffee & Tea Near Me - Kansas City, Missouri

Went here during the farmers market and it was crowded but the line moved very quickly. I got the Taro Milk Tea with boba and it was delicious. Very sweet, so definitely would save it for dessert. The boba were smaller than I expected but still good. Definitely would get again! read more

Dragonfly Tea Zone - Taro Milk Tea - Coffee & Tea Near Me - Kansas City, Missouri

Did toogoodtogo pickup here! Things were smooth and portions were generous! Highly recommend

Lot of flavors to choose from! My daughter's favorite chocolate milk bubble tea. I always get the mango bubble tea. I get the regular size, but should probably get the large as I drink it quickly. Lots of fun things to look at and buy. They also have a nice rewards program where you can earn points for every purchase. There are usually two or three workers and service is usually fast. Seating areas are both inside and outside. Sadly, on our last visit, there was only one worker there and she was helping two people who had no idea what they wanted and had tons of questions. She never stopped long enough to greet us or even acknowledge we were there. She did stop helping the indecisive customers when a man with a delivery order came in. He went past me in line, told her he was there for the order, she made the order, and then went back to ignoring me. After being ignored for over ten minutes, I told my upset daughter we were leaving and started our quest to find another bubble tea spot. I haven't been back to Dragonfly Tea Zone since. I've also made no effort to reach out to management. These pictures are from a pleasant visit we had two months prior to this horrible experience. read more

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Location: North Kansas city Ambiance: family oriented. They have very comfy seats on the back of the restaurants with board games available for anybody. Teas: one of the best that you can get in Kansas city. Just delicious Service: excellent read more

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My cousin likes this place a lot. So I have a rewards account because I take her quite a bit. This issue is not with this dragonfly tea location but the customer support. I emailed about my phone number changing and unable to access my account when I attempted to sign in. The response I was given by Doug was "Do you mean your account or the rewards?" ....those are both the same thing, Doug.. read more

Dragonfly Tea Zone - Coffee & Tea Near Me - Kansas City, Missouri

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There was no one in the shop when we visited 30 minutes before close, so our drinks were out within minutes. There are plenty of options that look great on the menu to choose from. The Tiger Milk Tea is essentially Brown Sugar Milk Tea, which was a delicious drink. I forgot to adjust the sweetness, so it was super super sweet. The tapioca pearls were warm, with just the right consistency of soft vs chewy. read more

Dragonfly Tea Zone - Original Milk Tea, Tiger Milk Tea, Nutella Milk Tea. - Coffee & Tea Near Me - Kansas City, Missouri

Boba, popping pearls, rolled ice cream, smoothies and crepes! A one stop shop for a refreshing beverage or treat to cool off in the summer time or if your my kids anytime of the year! The staff is super friendly and helpful with selections and recommendations on new items to try. The prices are amazing and reasonable. Tuesday's are 1/2 price original milk tea. Thursday's are 1/2 off Thai iced tea. read more

Dragonfly Tea Zone - Coffee & Tea Near Me - Kansas City, Missouri

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Dragonfly is one on my favorite bubble tea franchises. This was my first time stopping in at the Englewood location. The staff was friendly and greeted me warmly. Service was fast, and I loved checking out all of the cool decor and items for sale while waiting on my tea. Overall I love the look and feel of this location, and will definitely be back in the future. read more

Dragonfly Tea Zone - Menu board - Coffee & Tea Near Me - Kansas City, Missouri

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This place is welcoming and efficient. We didnt have to wait long and they were very helpful in explaining what was in the teas. The almond milk tea has a black tea base with soy creamer and almond milk with boba. The tea station was neat and self serve; its about $2.99 per oz of tea. They even have labels for the tea! I will definitely come back when im in town. read more

Dragonfly Tea Zone - Tea Station - Coffee & Tea Near Me - Kansas City, Missouri

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Kyra was extra nice and she helped me and my sister pick out some delicious teas to try. Her customer service was 5 star and I love how she cares about the customers requests. The line was extra long so I tried to hurry with my order so could assist the next customer. I would definitely go back to see her and David! read more

Dragonfly Tea Zone - Amazing selection of teas to choose from ! - Coffee & Tea Near Me - Kansas City, Missouri

Englewood Road Location ! Always make great smoothies and PET FRIENDLY!!!!!!My dog was WELCOME! I wasn't incorrectly asked for service animal documentation. Always a great environment when I go in here and I have seen EVERY race of people working here very diverse ! Love it! They know what I order and want everytime and start making it as soon as I come through the door . Love it! read more

Dragonfly Tea Zone - PET FRIENDLY STORE UNLIKE TROPICAL SMOOTHIE CLOSE BY! - Coffee & Tea Near Me - Kansas City, Missouri

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FRIST OF ALL I absolutely love their tea and I just went there today and their food and top notch the food is so good, especially with their macaroons took like 3 minutes to make my boba like there service it's so quick! and I just love love, love their macaroons, like they taste so good and they're not nasty at all so I would definitely recommend going there!!!! read more

I ordered a large taro milk tea, with a double scoop of boba. The taro powder was underblended, and left my mouth feeling chalky, and the boba was a variety of different consistencies--some still hard in the center, and others literally falling apart. Quick service, but likely because it wasn't blended for long enough. read more

It's a toss up on whether they've started your order by the time it's estimated for pickup, even when it's slow. But the staff is nice and every drink I've had - boba, coffee, smoothies, etc. - is so good! read more

Boba tea here is ok. Boba could be hard at times but there are better options. They do have good desserts here.

I was there today. HUGE selection of loose-leaf teas. The staff is always smiling and knowledgeable. Very cool chill spot with boba tea and crepes. I love the Chocolate chai, mint, Irish breakfast, and black tea with peach. read more

This was the spot for me! I ordered Original Milk Tea which was delicious, and the interior was very inviting (what I mean by that is that there were a lot of tea products and lots of boba plushies). They had their own tea station, where you can get some loose leaf tea if you want to take a break from milk tea. Sadly it was closed due to COVID and I wanted to go back there and see what it was like. They also have DoorDash available, and one person there was there for that exact reason. Pretty sure that there were other online services, but if so, it wasn't obvious. The thing that I had the most trouble with is how many options there were on the menu. This means a boba for every person. read more

Dragonfly Tea Zone - Original Milk Tea - Coffee & Tea Near Me - Kansas City, Missouri

I wrote this to the owner on Yelp he replied to my previous message but once I let him know about how terrible the boba drink I got read it and ignored it, just shows how much he cares just like the way they make the drinks. This is the message that was sent to him: Hi I want to point out that I was there literally about 5 minutes before closing I got a Dragon fruit drink with dragon fruit pudding and I can tell you it was literally the worst drink I have ever tasted in my life. The amount of syrup was ridiculous literally had about 2-3inches of syrup I'm not sure if the girl was new or she really wanted to leave but it was disgusting. Honestly I'm very disappointed in the taste I literally threw the drink away.. read more

Dragonfly Tea Zone - Boba Taro Milk Tea - Coffee & Tea Near Me - Kansas City, Missouri

I had the lavender milk tea with extra boba and it was delicious. I also had the French crepe which was also very yummy. I will definitely be going back for more! read more

Dragonfly Tea Zone - Coffee & Tea Near Me - Kansas City, Missouri

I've been coming here on and off for years. I've never had an issue with the drinks BUT I always order them with less sweetened and light ice. My biggest complaint is the cleanliness and cluttered nature of the place. The pictures I took are of the area between the counter and the trash can and of the top of the small water fridge next to the trash can. The wall between the trash and counter is covered with leftover spilled drinks, the floor in the corner is disgusting and the ledge all along the bottom of the front of the counter is so dirty. None of that looks like it's been cleaning in months, if not longer. The counter above this spot has the machine that puts the sealed top on the bubble teas. Under the machine is gross with spilled drinks and what looked like dead gnats. The top of the trash can is very cluttered with keychains for sale. Not sure anything should be on top of the trash can. The sink behind the counter is gross. Not sure if it's rust or built up food and drinks but it looks nasty. The top of the water fridge is gross. It's dusty and dirty. I don't even know why this fridge is needed. If they want to sell water, have customers ask for it at the counter. The whole store is too cluttered with stuff they want to sell like keychains, stuffed animals, etc. There's just too much stuff sitting there collecting dirt and dust. This whole place needs a big de-cluttering and major scrub down. read more

Dragonfly Tea Zone - The top of the water fridge is dusty and dirty. It's right next to the trash can that is covered in a keychain display - Coffee & Tea Near Me - Kansas City, Missouri

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Omg... It was a terrible decision to come here.. I knew the reviews were too good to believe. If you had boba from California or something.. you for sure won't like this place. The boba is hard and disgusting..I couldn't eat it at all. Ended up tossing it after a few sips. The tea was overly sweet and just full of sugar. Maybe their smoothies are better, but if you're thinking of traditional boba.. you better skip on this one. read more

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Customer service is so bad and boba is hard like stone . The taste is not bad just average.

I stopped coming here for a reason. 1. The staff is alright but have a lil attitude 2. Boba be hard sometimes 3. Every time I'm finish with the drink I be feeling sick 4. Never have crepe batter 5. When I come in 2-3 hours before closing they say they don't have no batter left or anything. For one I know for a fact they should be having some ready till the end of the night. I would understand if it's just 1 hour before close. But also either way during the day they don't have no crepe batter and when I ask they said "we not doing more for the rest of the day" which is ridiculous. I don't come here or the city market location.: any more read more

I loved it even more when the had fresh squeezed juice drinks, but Dragonfly is a favorite spot for Boba teas and smoothies. I think they use fruit purées instead of real fruit so the strawberry banana pineapple smoothie I had today was wayyyy too sweet for me but it still had good flavor. My daughter always gets a tea or iced coffee with tapioca boba. They have a variety of different teas and different boba flavors. It's always clean and just has a good essence, in general. Sometimes it can take longer than expected for a drink if there are one or two orders in front of you, but this time was faster. They seemed to have more hands on deck. They also have macaroons if you need a little something sweet. The drink price are pretty typical. $4.75 for a regular and $5.25 for a large. I wish I would have checked in before I ordered as they gave me the opportunity to upgrade the size on yelp, but I checked in after I paid. I can use it next time, though. Finally, they do have a rewards program and they send texts with discounts from time to time. I think they even give a birthday drink. read more

Dragonfly Tea Zone - The counter. - Coffee & Tea Near Me - Kansas City, Missouri

Um, the only reason this place gets more than a single star at all is because they have a great selection of loose leaf tea. My brother brought me here because he loves the loose leaf and indulging in the occasional boba tea. Today we watched the person making it and were kind of caught off guard because a)they don't make milk tea with tea (but they have that great selection?!) b) they use unfiltered tap water to shake with the milk tea powder c) sizes have been shrunken recently, or they need to sort out the ice to drink ratio, because my brother finished his drink after two sips. He barely had enough to enjoy the boba! Also detractors: -Point system changed recently, but the cashier didn't honor all of the point my brother already accumulated, which was upsetting because he had earned a free drink with today's visit. -My brother was a little annoyed after we check out when he realized if he had bought one more ounce of tea he would have been able to get an extra free ounce. There was only one sign sharing the offer. Please promote special offers better! -Cashier kept wiping hi nose as he made our order. -There were a few other little things that turned what had been an excited "let's get boba!" into "why did I come here for boba?" read more

Dragonfly Tea Zone - Look at all this ice! - Coffee & Tea Near Me - Kansas City, Missouri

Ite so this a chill place so I'm gonna be chill umm the tea and shit absolutely great the service is a bit slow but it's worth it anyway I give it 5 STARS BUSDSSDSSSINGGG read more

Facility was not clean. Floors were super sticky, menu was too confusing, even for boba. Staff wasn't helpful. They ran out of Boba which wasn't that big of a deal to me I did not order anything with Boba in it. Even still I had to wait until the orders who were waiting for Boba 6 to 7 minutes for new boba to be made were finished before they would even start to make our order. There for making the wait ridiculous long for basically a tea. Flavor was pretty awful, in fact I threw mine away. My daughter didn't get what she asked for but drank hers even though she didn't like it either. We're regular boba goers and have tried several locations all over the city so I can say with confidence it's not even worth trying. read more

Staff person was nice but this was literally the sweetest drink I've ever had. I ordered a Vietnamese iced coffee with boba and no joke it tasted like someone dumped a whole bottle of sugar syrup into it. I took 2 sips and threw it away after paying $5.30 for it. Bubble tea places that don't have the option to customize sweetness level are trash. read more

Reasonable prices. Good variety of boba drinks. Definitely recommend the taro slush with tapioca honey boba. One of the top picks on their list. read more

This takes me back to the early 2000's when Boba tea was all the rage and I had the metabolism to drink a Thai Iced Tea every day. Was wanting a sweet treat after lunch so stopped in for the aforementioned Boba Thai Iced Tea. It reminded me of all the deliciousness that is the experience: the fun of stabbing that giant straw through the plastic lid, and the sweet and chewy flavors of the tea. I also saw they have a large selection of loose leaf teas to purchase - will have to come back and check them out when it's not one million degrees out. I do love a quality hot green tea. read more

Best Boba Pearls in town! (Tapioca Pearls) Let me start by saying how awesome their customer service was. They were very friendly and just down to earth. Plus they made the boba teas really well. I've only had two drinks so far and I was quite impressed! Green Start: this is a great choice for all you health nuts out there. It's a smoothie that consists of kale, spinach, lime, orange juice, celery, carrots, chia seeds, green tea, and cucumbers! I asked for boba in mine and it made the healthy drink into more of my fancy :) Every Boba Place I go to...I always have to order the... TARO BOBA tea: this flavor is the make or break it for a good review from me...and I can honestly say that...I love the Taro boba tea here! Not too sweet, not watered down...just right especially when it is enhanced by the soft and fresh tapioca pearls that they put in it. My only complaint is....why is it so close to my house! LOL now I am gonna end up going to get boba tea alllllll the time because I do not have the self control to stop myself from coming to get my boba fix! Haha I am super happy that a boba place finally opened up in Gladstone! Shoutout to the workers who keep the place clean and sparkly! It's definitely the perfect hangout place on a weekend or after work. Nice and chill with top40 songs playing and plenty of seats to have all your friends around you. I will definitely be coming back again...and again...and again... read more

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This is a good place to get Boba tea. It's not the best but it's still good. The teas themselves are high quality but the boba is pretty average. They don't have much flavor to them. If you can, get the coffee jelly to supplement your drink. They do have a rewards system on the Five Star Reward app and it's very useful and easy to use. Tuesdays are half price original milk tea and I think they offer 10% student discounts as well. My recommendations are the Thai Tea and Lavender. Staff is pretty okay from my experience. Not exceptional but not bad so it's not a deterrent. Give this place a try and see if you like. In my opinion however, I think GoCha up a further north on North Oak offers better. read more

KC-Yelpers. It's exciting to have the first Dragonfly Tea shop in the North Land. I've known Doug (owner) for a very long time, he's extremely passionate about tea. He started business with a little trailer towed behind his car 10yrs ago, now opening his second tea location (first is in City Market). He left behind the Healthcare IT industry to dedicate his life to tea, please support him and save the negative reviews. Just tell the staff directly if you don't like anything, they will ensure you're a happy customer. The new location is very spacious and welcoming. The loose leaf tea inventory is the largest in the mid-west. Lots of seating so grab your laptop and hang out here for awhile. The menu is similar to the City Market location. Fresh crepes, bubble tea, Vietnamese coffee, and health drinks are always freshly made. I've tried almost everything on the menu, you have to check out the Nutella crepes. My favorite is Passion Fruit Bubble Tea with Lychee Jelly. I hope you'll enjoy it. Cheers... read more

Dragonfly Tea Zone - Grand Opening - Coffee & Tea Near Me - Kansas City, Missouri

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After moving up North, I wanted to find my niche - a comfortable place to go for my studies and to quench my thirst. I've tried several other coffee shops in the nearby area but have yet to fit in - till now! Dragonfly is spacious, clean and modern with a great selection of drinks at reasonable prices. After several visits, I've gathered that the owner is very passionate about the product he is selling. I overheard him training the employees, and they all seem like they genuinely care. They make you feel welcomed! I had the pleasure of trying a couple hot tea lattes - the matcha and spiced apple chai. The matcha is sweet with a slightly bitter tea aftertaste. Very good. The spiced apple is subtle; I taste chai more than anything. I want to try the rest to find a favorite, because I really like the concept. Out of the boba tea flavors, I've tried taro, passionfruit, coconut milk, strawberry and chai tea. The coconut milk over ice with boba and lychee jelly is the perfect guilty pleasure drink. I'm sure there's something here to suit your mood. Play around with the flavors or ask for recommendations. They'll let you sample if you're really lost. Come on in and give them your business! It'll be worth it. read more

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I had the most amazing delicious iced coffee with boba here recently and was reminded of how easy and tasty this place is, I don't know why people always want to meet for coffee at Panera in the same center when this is here! I am going to make more of an effort to patronize this friendly little establishment and try some of their other many many options! read more

I was so excited to try this place, so it was even more disappointing than usual. Let me start off by saying that it's not horrible, just might not be for me. I couldn't wait to try bubble-tea, I chose strawberry banana with mango and blueberry bobas (fruit juice filled gummies). It was SO sweet, I couldn't get past 3 sips. It was a pretty drink, but just not for me. I'll try a different flavor and see if my review can be accurate. Something that I absolutely know is how the clerk acted, which was as if she were mad to be there. She was rude! read more

Dragonfly Tea Zone - Coffee & Tea Near Me - Kansas City, Missouri

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Great place to get bubble tea! The quality is always consistent and service is fast. I also discovered that they do half priced regular milk tea (bubble tea) on Tuesdays. read more