It's a lovely store. Feels like a boutique. It's definitely priced like one. $22 for a used H&M…read moredress? They have some higher end clothes, expect to pay $100+. Staff give you space and aren't pushy.

Zero for customer Service - Terrible!…read more I dropped off goods for consignment and received a call a few days later that they didn't take any of my goods and that I should come and pick them up over the next few days. I wasn't aware that I only had 5 days to come pick up my things and when I came today to grab them I was told very rudely that they had donated all of my goods to goodwill. I told them I was not aware that they would send my stuff away as I could have taken a few things back to sell personally. The manager was very rude to me and told me that it was my fault that I didn't come for my things. I asked if she could have changed the process to tell me what day I had to pick it up by which would have been clearer or perhaps send me an email with a deadline date for when I should pick up my things by. Nope, she said she didn't need to change how she notifies customers and that these things rarely happened. So I asked if there's anything they'd be willing to do for me such as offer me a 20% coupon to retain my business or anything to help build good will on this unfortunate circumstance. No again. She responded by telling me she didn't feel she had to do anything for me and that the onus was on me. So not only did I lose all if my goods, I got no reassurance that this would not happen again should I choose to consign with then again, and they weren't willing to do anything for me to retain my patronage. Not even an apology! I would have appreciated a little sympathy and some attempt to create good will when you throw out someone's things that were of value to them. How do I know if they hadn't stole some of my stuff and sold it after the day they decided to send my things to "charity"? Cuz they technically could now that they claimed all my stuff got donated. I'll be sure to tell every girl that I know of my experience and how I was treated. I was hurt, and humiliated by the way the Manager spoke to me in such a condescending and belittling manner and will never come back. At the end of the day it's was not about my goods. It was how I was treated and humiliated and told that they didn't feel they had to do anything for me, nor change the way they notify people of when they ship your goods to charity. If you want to consign, I'd suggest you shop around the block in Kensington and find a more friendly place to do business with.

A favorite stop in Calgary. I went into the building for Kate Hewko, but spent my money here…read more Nicely curated selection of brands that retail $100+. Got a Marant top, and a brand I'd never heard of, but they had a huge selection of stuff and I wish I'd had a little more time. Things were neatly organized by color and then by style- for example tops started sleeveless, graduating to short sleeves, then long sleeves. But all sizes mixed in- but that's part of the digging fun. Staff was so lovely and helpful, quick to offer a dressing room start seconds after I started carrying something. Also exciting that they have color coded tags. I felt like Charlie looking for that golden Wonka ticket, and was thrilled that my most expensive item was 50% off. Total score. Left there buzzing from the variety of prints, brands, and fabrics. If I were a local, this place would be in regular rotation.

Fantastic staff. Felt very welcome and it was an inclusive atmosphere. Loved the local artist…read moreselection of accessories. Great value for money.

Very clean and organized great people and very helpful. Easy to get to and lots of parking availableread more

Urban Thrift is a great little store with a friendly, approachable proprietor. I am really…read moreimpressed by the layout of the space, which is attractive, thoughtfully arranged, and easy to navigate for shoppers. There is an awesome process in place for those who want to submit clothing for consignment and an easy, transparent way for people to see whether their consigned items have been purchased. I have felt intimidated when dropping clothing off at other thrift stores, but Urban Thrift is definitely a welcoming space! I was told that the store holds a variety of special events and promotions, all of which sound very interesting although I have not yet been able to attend any. Still - lots of cool ideas that demonstrate out-of-the-box thinking. I'm looking forward to becoming a regular at this clothing store.

Haven't been here in a long time. Loved the location. Full of amazing products. Flags, clothes,…read moresigns, beautiful wood items-tables, (dining, office, coffee, end tables) Wood shop in the back weatherizing the products for Alberta climate. The staff was excited to show us around and tell us about the BIG SALE on. (Before they come back with more) truly love what they had to show. Worth a look!

This is a gorgeous store. The staff is friendly and professional. We absolutely love this store and…read morethe beautiful things for sale. We have been in multiple times, over years now and have purchased a number of items for a psychology clinic. We've found David to be professional, helpful and easy to work with.

Hi good afternoon! The service is always great.and I love to go there and drop off my product and…read morevisit and look for some things and I always find something very nice. The store is very nice and very friendly. Value is good but some times it to hi but they have good sell . I think it's Marie working there right now. I'm not 100% sure on her name but she's great.

I really like shopping at Trends and Vespucci for gently used clothing so I was really happy to see…read morethat there was a store like these in my own neighbourhood. The place is in an apartment building which is strange but they seemed to have divided the area really well. Clothing is organised by color and size so it is really easy to browse clothing that you want or don't want. Today there was a discount on clothing depending on the color of the tag, so that in itself was fun. The clothing was surprisingly pretty fashion forward with a lot of designer names, some stuff was expensive and then some stuff was really affordable. The designs and taste of the store owner is great and I can tell she sifts through what comes in. There are many places to try on clothing and there is even a little place to sit and relax and view mags. The staff is extremely friendly and I will come back to this store when I have more time.

This is a fabulous store and one of my favourite's in the city. The experience is always…read morefantastic, new items every week, the owner is fantastic! Best consignment store in Calgary.

I came in looking for an outfit for the Emmy's. The owner was so kind and helpful, and picked out…read morean array of amazing fits. I chose a velvet jumpsuit, that was designed by a local designer, what a treat! Everything about my shopping trip was top tier and so much fun. Great experience, can't wait to go back again.

Thrilled to have Homesense in the area as we needed it! This store is big, bright, new and fresh…read morestock daily. Appreciate the furniture selection, decor, pet supplies, they really do have it all.

I personally shop this establishment regularly and find that it is very professional and the owner…read moreis more than fair. We are left to browse and it is a very comfortable atmosphere. I would recommend this store to anyone. G Jenkins

This store was lovely! I went with my grandmother and found at least 5 shirts (and some bras) that…read morefit lovely! The service was great! It was a quiet place, but that ment she just checked up on us a little more. We we're there for 2-3 and did even go through half the store. They have wonderful selection, and sizing. We did see some things that were XS-M, but mostly L-XL. (There were a few larger things.) The prices are such a deal! With was seems to be 1/2 -3/4 off the original price. The also have some hats, a lot of purses, and tons of shoes.