I used Branded for some printing on sweatshirts for gifts. My in-person consultation was quick,…read moreeasy, and informative. Based on the material, vinyl was the best choice. The online portion of reviewing, approving, and paying was fairly easy. The time from initial visit to pickup was about a week.Finally, the total cost was less than I expected so it was a decent experience.

The company I work for uses Branded Screen Printing for the shirts, hoodies, jackets, etc that we…read morewear with logo and lettering. I was given a link with clothing style options, colors, and sizes to chose from. I placed my order. Depending on how many other orders are put in for my job site will determine the turn around time. I think my order of a shirt and a light pullover was completed in two weeks. I was sent an email with pick up instructions. The employee was friendly. I am happy with the price, quality of the clothing, and of the printing.

Got amazing pink cord hats embroidered with the shop logo from these guys and the end product was…read moreamazing! I get lots of compliments and people love them. Absolutely 100% recommend working with them, and I would work with them again!

I am so very pleased with the service and end product I received from Thread Pros! I ordered shirts…read morefor a camping trip. We were celebrating our 10 year camping anniversary with this group of friends and I wanted to make it special. Jon and Trevor really worked with me to create a design, pick colors and get it done in time to deliver the very best shirts! We had a variety of sizes and styles (v-neck for women and crew neck for the guys). They gave me exactly what I wanted and so much more! Do not hesitate to use this business. You won't be disappointed!

Amazing staff! They do great work and do all my company shirts. Thank you for your professionalism.read more

From the owner: Absolute Graphix & Design of Sparks, Nevada, offers embroidery, vinyl, and graphic screen printing…read moreservices for apparel and promotional items.

I absolutely love my new T-Shirt with a unique design and coloring. If you are in Reno, don't miss…read morethis unique spot and artist. Thank you !!!

This place is so dope! Joe is the best in the biz. My shirts came out even better than I could of…read morehoped for thanks to Joe's amazing design and printing skills. Plus, he is a cool guy to work with.

Stopped in to have several name badges made for our non-profit…read more Staff were friendly and helpful. Easy to do business with and not taken aback by my lack of camera ready art work. I guess I hadn't realized how much simple name badges had gone up in price since purchasing several years ago. I remember the last time I purchased from a company that was local and unfortunately owners have retired, so that's no longer business option. Previously badges were between eight and $10, today the estimate was around $22 apiece. Now that's quite an uptick, especially for a nonprofit, to be coming up with for 13 badges. i went ahead and placed the order, because we do need the badges. But I think I might shop around further if I need another set made.

Reno Print Store is fantastic! They always take the extra time to understand what their customer…read moreneeds. We had a RUSH job for stickers and I thought there was no way to get it done on time, and somehow they came through with flying colors. Sherry is wonderful to deal with. I highly recommend RPS for printing, stickers, promo materials (shirts and hats), etc.

Clay provides us with all our Custom signage, truck lettering and vinyl work at Royal Glass &…read moreShower Door. He has always come through when we needed him to, even coming to our shop to apply truck lettering, and his work is Top Notch. Definitely recommend CW to anyone.

Clay Wilson is a very friendly and nice gentleman. I asked for vinyl and he was very generous and…read moresupplied be with a nice amount and I am so very happy for his generosity and I will continue to do business with him when I am in need of his service.. Again I recommend working with him and his company. Thank you from Terri

Rad Print Co. was the first company that popped when I look for embroidery work here in Reno. I…read morewant to say, Steven is the guy. He really is a nice guy and very professional. I had work done on two chef coats and to my surprise they even came in ironed and packaged. You will not be disappointed with his work and his business setup is professional starting with the quote request, the invoice, and delivery. Will definitely come back to him.

From the owner: We strive to offer the highest quality custom apparel experience possible to our valued customers.read more

Paul and his wife are so pleasant to work with and takes the time to find a solution for your…read moreproject. Very professional and knowledgeable on all printing needs. They can handle any size project. I am very excited to have found B2B Printing and they will be my go-to for all my printing needs. So happy to support a local business that can provide high quality printing service at reasonable prices.

From the moment we contacted the business to getting our magnets to our car and the window decal…read more It was a very pleasant experience and we will be returning for sure in the future. Paul (the owner) was hilarious. Travis is great at his designs. Theresa is great too! Thank you so so much! The work you did is priceless. Time efficient Friendly Transparent Great quality work

They helped design and then printed the program for my mother's celebration of life. They came out…read morebeautifully.

I had an extremely frustrating experience with Pitch Black Printing that left me with a completely…read moreunusable product and no fair resolution. I ordered what I described as thank you cards, reasonably expecting folded cards with space to write inside -- which is standard across essentially every other print shop I've used, both online and locally. Instead, I received flat 4"x6" prints with full ink coverage on both sides, leaving zero space to write a thank-you note. As printed, the cards are unusable and can't be repurposed for any other event, making the entire order a loss. When I raised this, I was told the job was printed "to spec" and offered only a small discount on a full reprint -- meaning I would have to pay again to correct a problem caused by ambiguity in their process. There was no offer of a refund or complimentary reprint, despite the fact that the misunderstanding could have been prevented with minimal clarification. The underlying issue is Pitch Black Printing's order submission system, which relies on a bare-bones Google Form (name, email, and a free-response description). There are no clear, selectable options like "folded card vs. flat card," "opens vs. does not open," or "writeable interior." Customers are expected to know and correctly use print-industry terminology to avoid mistakes. If they invested even minimally in a modern ordering process with explicit choices instead of free-text descriptions, this issue likely would not have happened. What makes this especially frustrating is that staff took the time to double-check minor details like quantity (even asking if I wanted to increase it when I never mentioned doing so), yet never once clarified what kind of "card" I meant, despite later acknowledging that the term can mean different things to different customers. Given that the submitted design leaves no room for writing unless the card opens, this was an obvious place where clarification should have happened before printing. Secondarily, communication throughout the process was very slow. I submitted artwork on November 13, and the prints weren't ready for pickup until November 26 -- nearly two weeks for a small local print job. Responses from Maurice routinely took 24-72 hours, often accompanied by apologies for being behind on emails due to production or events. Those delays made an already frustrating situation harder to resolve in a timely way. Between the unusable final product, lack of accountability in resolving the issue, ambiguous ordering system, and slow communication, I can't recommend Pitch Black Printing -- especially for something as standard and expectation-driven as thank you cards. Here's my reply to Meagan's comment below(since yelp wont let you reply to comments): Hi Meagan, I want to clarify a few points in your response. When I first raised concerns, I explicitly stated in writing that I was traveling for Thanksgiving and unavailable for a phone call at that time. Additionally, my phone number was provided on the original order form, so there was nothing preventing a call at any other point before or after the holiday if clarification was needed. Framing this as an inability to connect overlooks both of those facts. Regarding communication timing, while I understand and respect that you are a small studio, response times throughout this process consistently ranged from 24 to 72 hours with one response coming in 7 days after my reply and another response coming in 5 days after my reply, both of these well after the issue was identified. Those delays materially contributed to how difficult it was to resolve a time-sensitive order. As for the resolution offered: the discount provided was 15% off a full reprint (later increased to 30% only after extended back-and-forth). In the printing industry, when a product is unusable for its stated purpose due to an ambiguity that could have been prevented with basic clarification or clearer ordering options, a complimentary reprint or substantial accommodation is standard. Asking a customer to pay most of the cost again is not a reasonable remedy for receiving a product that cannot be used at all. You also noted that your ordering process has since been updated. However, the entry point of the online ordering process remains unchanged -- customers are still asked to initiate orders through a free-response form without being guided through explicit, selectable options like "folded vs. flat" or "writeable interior." That was the core issue here, and it appears largely unresolved. I appreciate the acknowledgment that improvements are needed, but that recognition only came after the fact and at my expense. I shared this feedback publicly so future customers can make informed decisions and so this situation doesn't repeat. -- Natalie