The guys at ABC Hobby are amazing. The have the greatest selection, advice and tech services ever!…read moreThanks for all the help over the years guys. Love your new layout too. Looks great!

Since being taken over by James this shop as become my favorite hobby shop in Kelowna. Bigger store…read morenow, and his customer service is excellent. Always glad to order in whatever you need without pushing high margin brands.

Visiting Kelowna I stopped in to this new to me gem of a shop for the first time. In an era where a…read moregood brick and mortar sports card store is hard to find, this one certainly delivers. Very friendly, knowledgeable and willing to chat all angles of the 'Hobby'. Will definitely make an effort to come back. Whether it's new stuff or vintage your after, Jason and Dean has likely got it. Two thumbs up 'Player Choice' and thanks for your time, I will definitely be back. BW

These guys really know their stuff! Organize cool events like autograph signing sessions and break…read moreparties.

Very nice .professional. this is you guy.. HIGHLY RECOMMEND and the products he has will blow you…read moreaway! He and his family made a 6 year old little girl very happy for Christmas with star wars collectibles and marvel and barbie..and more .

I ordered an Anderson Silva Glove and it was not shipped. Finally got in touch with them after 2…read moreweeks and they said it was damaged when they moved the authentication sticker. They said they would send me a refund and send a new glove. I never received either. Lost money!! I contacted them 14 times after and they did not even respond.

Cassey, the manager, of Micahel's is amazing. My grandson was taking his helium balloon home for…read morehis birthday and it had not been tied on properly by the store clerk, so the balloon flew into the air before my grandson could get it in the house. He immediately burst into tears. So I returned to the store with only the clip that the balloon had been tied onto, explaining what had happened. The original store clerk who had tied the balloon onto the clip said I would need to buy another balloon. I asked to speak to the manager. When Cassey came out, she said "Pick three balloons to replace the one that got away." She then proceed to fill them all with helium, tie them tight together, and when I took them home to my grandson, he was more than delighted. A very big thank to Cassey who has made a little boy very happy. Great customer service. Will definitely recommend to all.

Everytime I go into this store I'm let down, it's like opening a fridge for the fifth time in an…read morehour just hoping something will show up but it's always empty. Unless you are a crocheter or an office worker there is nothing good. Not only do the products suck but whenever I go to check out there is no one at the till and there always seems to be a problem with the self checkout. I'm a huge crafter so it sucks that this store is terrible.

Staff are great and very knowledgeable. Great selection of board games and table top games like…read moreWarhammer. Also great selection of GW paints. Not into Magic card games but place is popular on gaming nights.

after another 13 months of not interacting with the store, i saw fit to return as to play games…read morewith friends, they have since obtained a further employee (who is great, very helpful, super friendly), however, the girl in my previous reviews still works at the store, and is still arrogant, ill-tempered and rude. i wouldnt recommend giving business if she is the employee actively on shift, but the new young gentleman is great.

By far the worst customer service I have ever recieved, not only dis the staff not know anything…read morewhen asked to speak to a manger hoping he knew something i was put on hold for 20 min then hung up on twice without saying a word, while sitting on the phone with their general customer care for over 2 hrs what a joke i will go pay double the price at literally any where else what a fucking joke

We made a decent purchase of an outdoor play centre with Toys R Us and we shopped…read moreeverywhere....their sale price was less than Costco, so we decided to spend our money at the "World's Greatest Toy Store" as they bill themselves? Bought the unit on sale. Regular price was $1099 and the "sale" price was $849. That was a very fair price and I was told by the associate it was the best price he's seen. We ordered it and it would take 6 weeks to come in...no problem. 3 weeks later, I noticed a Toys R Us flyer and the same play centre was on sale again, but this time for $799? I phoned the store right away and asked if they had a price guarantee? I was told they did, but then they should have emailed me a waiver form or something? There were all these rules and regulations and hoops to jump through. After giving me the info, I asked if I could get a refund of the difference and he said there were two ways, so no issue. He couldn't do anything over the phone and said I had to come in before the item arrived. He didn't tell me that I needed to come in right away?! About a week later I went into the store to deal with this and was told there's nothing they could do for me as the flyer was out the week before? I told them about my previous phone call and they became rude and came up with all these reasons why their price guarantee was null & void in this situation?! They refused to deal with this any further! All I was looking for was the best price on what I purchased....I wasn't looking for a price guarantee against another toy store....I just wanted to make this a fair deal that I wasn't paying anymore than the next guy!!! It's not fair and it doesn't make sense!