Yes, it is very crowded with product (referring to its few negative reviews); but for that reason…read morethere are always new items to find there. Prices vary since the items vary. 99% of the time I visit there we walk away with a diamond in the rough, or a sensational conversation piece. I HIGHLY RECOMMEND if you're willing to look around, and take your time with its unique ambience. The owner is always so informative and in a friendly mood; gotta love service with smile!

Imagine two children old enough to shop with their grandparents on a beautiful sunny day to…read moreencounter one of the rudest owners who did the following: Our grandson under our supervision touched a glass with a little porcelain doll that wasn't even harmed in any way. Lois began yelling and scolding them as my wife listened. The scolding never stopped until my wife a well known designer said, enough to the point she never stopped. I think Lois hates children. This is a family community and most are so easy going. Lois you are not kind to children. That called abuse! The reviews on Google are all repeating much of what I've shared. Rarely post anything negative until Lois. All reviews support this narrative on Google and their site.

Super chill vibes here -- no pressure at all. After checking out like six+ other furniture stores…read morethis month, this one actually stood out. The staff were totally upfront about every part of the order process. Love that their stuff's Canadian-made and you can customize the size, material, and layout to fit your space. Honestly, if you're after quality and variety without breaking the bank, this place is a solid pick. Bonus points for keeping it Canadian.

Thanks guys for fantastic service and products. My bed is the best thing ever. My mattress even…read morebetter! I got it the same day I ordered it. The delivery guys were awesome. My wife and I will be back!

bought a sofa for our family room mid-April it was delivered to our Kelowna home. Eight months…read morelater after not too happy with our purchase, we went into the store and spoke to the manager to express that the sofa cushions had lost any firmness and were needing to be replaced. we can literally feel the springs bellow the foam cushions. The sofa gets used on average two hours a day and its just the two of using it and we're not heavy individuals. The store manager said that we had to contact customer service .We sent an email and received a response two days later saying that it's a wear and tear issue and they couldn't do anything for us. it's not even a year old yet. Are you kidding me? Store staff in Kelowna is nice enough but I'd steer clear of ever purchasing again from them. Premium price for unsatisfactory quality.

Love UB. Everyone in the Kelowna store is uber helpful and…read morefriendly. PS - my first couch purchase was in 2004 and I still own it and it has stood the test of time unbelievably well. Their chachkas are much better quality than the product at home sense. Love love love and yes will shop there again and again and again

Honest reliable didn't try to upsell.gave honest opinion and tried to save us money Nice friendlyread more

Wow, wow, wow! First class all around. From sales (Christina and her dad) to the service delivery…read moreand install (Leah the mom, Scott the brother *I believe*) and follow up and maintenance scheduling (Sarah, sorry if I misspelt) and everyone else in this company went ABOVE AND BEYOND to make sure our needs were met, we were informed and all our questions answered, to making sure we got a fair deal and it was the little things and their attention to detail and doing what they said that really shined though. They care, like TRULY. It's not just a business or a job for this family you can tell they love what they do and the customer service you receive emanates from this aura this family and company have. Can't recommend them enough, they're actually doing the maintenance for our pool we had installed with a different company prior to finding this gem of a company because they're so good to deal with. Give this company and family the business, you won't regret it!

Really great sales guy. Delivery was seamless right to my room and set up…read more We purchased a sofa bed with a memory foam mattress and matching love seat. Very comfortable.

My daughter bought a sofa & chair. The chair had 2 broken feet and the back of chair is caved in…read more She's called many times and I visited them & the guy said he would order a new one on Monday & call my daughter. To-date (a week later) he has not called her or picked up the phone. Will be visiting them again. Very poor service or really caring at all.

Treehouse does not deal with customers fairly or transparently. I ordered 2 custom swivel chairs…read morefrom Treehouse. Several months into the order, they phoned and cancelled saying Covid/import duties were affecting their supplies. Fine i understand that. Much to my surprise, the same chairs are on their showroom floor for double the price. We had a contract for purchase, i honestly gave you a deposit - you should have lived up to that contract.

From the owner: Our home furnishing store offers a wide variety of unique accessories, high quality dining, living…read moreroom & bedroom suites and much more. Stop in today to browse our excellent selection! Special order options are available.

I have worked in two different businesses that have provided products to this company. I am…read moreimpressed as to how diligent they are to meet a client's expectations. They are also wonderful to work with. I would absolutely recommend them to anyone wanting to design a quality space.