Find another practice. This one doesn't have it together. It was a bad experience from the minute I…read morewalked in. Staff does not want to be bothered by u. The doctor was an hour late, and obviously in a rush. I was then asked if I had anal sex and never about my diet. I called a number of times to speak with a supervisor but was told they were all in meetings over a two day period and was hung up on twice. I could go on. Be kind to yourself and find a practice that is personable and professional. I went there needing help and never expected to be treated so badly. This practice gets a negative star.

They have the worst billing department. I waited 2 days for someone to call me back. I called back…read moreon the third day and was placed on hold for 11 minutes.

I love all of my doctors at Optum healthcare. They are very informative about all of my medical…read moreissues and they always take the time out to explain things so that I understand any/all medical issues. It is a very clean facility and the doctors are very professional.

The only thing that really bothers me about the laboratory other than the people that clearly don't…read morecare, is the fact that you wait for your name to be called in a room full of sick people in the urgent care. You could be sitting there for a long time. People with compromised immune systems should not be exposed to all those germs just to get a blood test.

First the phlebotomist butchered my arm next they called in my prescription to the wrong pharmacy…read morein a different county after that they forgot to send me my lab results finally, when it came time to refill my prescription they forgot to do that as well

I've been here a number of times. Never had trouble getting in as long as you just book an…read moreappointment online just before you go in. I've booked minutes before and then only waited a few minutes before being seen. Staff is knowledgeable and the care is quality. This has become my go to urgent care spot in the area.

It's been renamed Optum, same font and color as a phone service. Why I don't know…read more The waiting areas are clean and quiet. The front office staff is polite and professional . The medical staff asks questions, and after their treatment, tries to make certain you understand what's going to happen and possible prognosis

I went to Optum urgent care and was there for 2 1/2 hours to ultimately be told that I should have…read moregone to an emergency room Granted it's a Sunday but if they can't give you equal treatment to a weekday then they shouldn't be open The staff are very pleasant and caring but the facility lacks equality when it comes to fulfilling a patients needs This is not the first time that I have experienced this and I'd hope that they can do something about this in the future

Absolute worthless, stupid people run this place don't ever come here go anywhere else…read more I've been waiting here for about an hour and it's still not my time for my appointment and I don't understand why people keep going in before me so I hope everyone here gets fired.

Avoid this lab at ALL COSTS. My doctor confirmed twice that they sent my lab order to this lab…read more When I showed up for my 8 a.m. appointment, the technician (who was the only one working there) said she didn't have the lab order and that there was nothing she could do to help. She was extremely rude when I pointed out that their phone message said a technician would help call the doctor if the lab order was missing, and said that was an "old message." Yet, when I called MULTIPLE TIMES the day before, it was impossible to get anyone on the phone. This was a giant waste of time and I feel duped as a customer. I will be contacting their corporate headquarters to discuss this matter.

We had an amazing experience here. I'm very early on and was anxious to see our baby before my…read morefirst prenantal appointment. Our technician was so knowledgeable and made us laugh a lot, and overall made us feel very comfortable despite my anxiety. She went out of her way to deliver really quality service. Thank you Bump Boutique!!

I absolutely love that I've found this little gem. The Bump Boutique is a petit shop that offers a…read moretruly personalized and special experience for expecting moms. The ultrasound I received and the time spent with the tech was truly an experience That my husband and I will never forget. Unlike diagnostic pregnancy ultrasounds that are impersonal and feels like they are pushing you "in-and-out" the door, assembly line style....The Bump Boutique lets you truly bask in the joys of your pregnancy while watching on a huge screen. The tech we had was so kind and caring. She took the time to show us what our little miracle was doing, just bouncing around, enjoying life. We got to hear their little heart beat for the first time at The Bump Boutique and that's something we will never forget. I highly recommend this little shop to all expecting mothers, you will not be disappointed. Thanks ladies