The site does all types noninvasive imaging tests. The…read morestaff is very professional and reassuring. Every step; from check-in through check-out and double checking your identity, even if they just saw you minutes earlier. Explaining the do's and don'ts before the procedure. The day of the procedure; what will happen, how long it takes, answering any questions, and putting them at ease. This is helpful if a client hasn't had any previous experience. Your not treated like another chunk of meat. The place is very clean.

If there was a thing to do wrong they did it. The records department was operated by a person that…read moreseemed to care about their summer tan than being of assistance. My doctor is decent, but it is the surrounding elements that are difficult to overlook. I have had problems with more than one department. I took the time to write this out, that's not something I do often, that indicates something in and of itself.

Friendly and easy to make an appointment . The mri tech was easy to talk to and told me what to…read moreexpect

Incredibly friendly, helpful, and efficient. Dawn and the tech were both so welcoming and…read moreprofessional. They were always available by phone to help answer questions and support the process. Excellent!

This place used to be good. For about three years now, the phones often do not get answered at…read morecertain times of the day, which to me is very odd. The MRI technician seemed to be lobotomized frontally; she had no personality, like she didn't care, and her demeanor was one that was very ornery and unprofessional. Every time I go there, it is filled to the brim with patients who all look like they are waiting for their turn in the electric chair. Absolute nonsensical moose droppings. My neurologist told me that they did NOT get the report from this place; this is UNACCEPTABLE!!! This is 4 weeks later...what in the holy hell is this awful unacceptable poop show? The office supervisor basically chided me when I asked for a CD after she said "Did you call before hand, or did you just come in?" Do NOT ever speak in a curt, dictatorial voice like that to ANYONE. Condescending bull crap.

I've tried several different local images services but Hudson Valley Imaging is by far the best. I…read morenever have to wait and when I first arrive I'm greeted by Chanel who is so sweet and welcoming you can't help but relax in her presence! Chanel thank you for calming my nerves and for your friendly, smiling way you have. Highly recommend.

AWFUL first impression.. Not sure why you're given option to make appointment on line when no one…read morecalls you back OR ever answers phone! When I finally got a person the woman was abrupt and actually sighed when I stated I was never there before rushing me through questions, is this not her job? Unfortunately the call was dropped when I called back again no one answered when I finally got ahold of someone I was put on hold and forgotten, literally no one picked up call! People call an imaging office with concerns, issues and some fear so to be treated in such a manner is disheartening! Hope you're treated better if ever on the other side on the phone!

No one answers the phone ......messages not returned... nothing on web site to allow a new…read morepatient to log onto Portal....MRI stopped working properly mid scan(although the tech was very helpful)

Do not go here you go in and they never send you any results I have to get an attorney to do that…read morefor me and the answers you get they don't even know how to spell

A very pleasant location to get your body scans. The waiting room is a bit cramped, but the intake…read moreprocess is very regimented and private. This was a breath of fresh air - it's always so awkward to stand over a receptionist's desk and try to discuss personal information. I liked their set-up a lot - they were very professional and kind. I had a diagnostic bilateral mammogram (need them early because my mom had breast cancer young) and a follow-up bilateral breast ultrasound last month. The mammo tech is a doll - really knows her stuff and is very pleasant. Makes the experience very seamless.... the ultrasound tech was very nice too. The radiologist was a lot friendlier than I expected - most of the time, radiologists have no personality. He was really cool, though. My dad went there for a CT scan yesterday and reported a similarly pleasant experience. I would recommend coming here for your scans - it's a great place to do so if you need them!

They did not give me a disc of my MRI when I left, just a web address to login/join. After twice…read morepromising to send the results to my doctor they now refuse to send them. BTW, a gross and neglected office in need of a lot of repair.

All calls go to a call center There is no possible way to…read morespeak to someone at the desk in Newburgh This doesn't help me with my questions.

Our experience was AMAZING!!! The technician and the receptionist were both so sweet and excited…read morefor us! They really made this such an incredible experience! We were laughing and joking the whole scan! It really felt like such a personalized experience! Everything so very clean and organized and we even got a special gift at the end of a beautiful diaper bag and some formula! I HIGHLY recommend Dutchess 3D Imaging! Don't think twice it's worth every penny!! Thank you guys so much so giving us priceless photos and memories

From the owner: We specialize in every aspect of Diagnostic and Elective Ultrasound imaging. Our Diagnostic…read moreimaging includes Abdomen, OB/GYN, Breast, Vascular and Thyroid. Our board certified Radiologist will dictate your report in less than 24 hours. Elective ultrasound includes 2D,3D,4D,5D/HD and early gender reveal. Our goal is to provide you with the best images your body and baby can give us. Our team is comprised of exceptional, professionally trained, certified Registered Diagnostic Medical Sonographers. With over 22 years of OB/GYN experience, our team is passionate about guiding you through this special visit and helping make it memorable.

Impossible to deal with. Billing is a nightmare. NEVER answers the phone. Website is "unsafe."read more

My issue is with billing. They do not let you pay at time of service. Instead they rely on you…read moregetting a paper bill and paying it that way. Knowing this I have been waiting for a paper bill. I have informed delivery mail and I see I received the first one Friday June 28th but the statement date says 4/4/24. Then I received a Final notice today July 1st for the one I just got on Friday. If the company wants to make sure they get their money best practice would be to allow us to pay at time of service. I do not take final notices lightly and do not appreciate being sent a final notice not even a week after recieving the bill. Please change this policy.

The only thing that really bothers me about the laboratory other than the people that clearly don't…read morecare, is the fact that you wait for your name to be called in a room full of sick people in the urgent care. You could be sitting there for a long time. People with compromised immune systems should not be exposed to all those germs just to get a blood test.

I love all of my doctors at Optum healthcare. They are very informative about all of my medical…read moreissues and they always take the time out to explain things so that I understand any/all medical issues. It is a very clean facility and the doctors are very professional.