Dr. Cullum and all of his staff from the front desk to recovery were wonderful. They were…read morefriendly, accommodating and very efficient. I highly recommend.

My son had his wisdom teeth taken out by Dr. Cullum. My husband and I really appreciated how…read morethorough he was explaining the process, and answering our questions. He and his staff are very professional, attentive and friendly, I would highly recommend Dr. Cullum and his staff to any of my family or friends for oral surgery work.

Amazing office!! Best staff! So kind and helpful! I felt so welcomed and cared for. Highly…read morerecommended!

I'm a dentist and I have spent time with Dr Haynie at training courses and have always been…read moreimpressed with his generosity and wealth of information I gain from him. I would always feel comfortable referring patients for treatment at his office

This review is for the Coeur d'Alene, ID Aspen Dental…read more WOW! I have never felt more appreciated as a patient, more concern for my well being, more attentiveness to my comfort, more eagerness to help me achieve my goal of feeling better about my dental health and my goal of feeling proud of the appearance of my smile than I felt immediately when I entered Aspen Dental in Coeur d'Alene! I was immediately put at ease (I was very nervous) and I walked out with a plan to achieve my goal of Dental health beginning just a few days from now. Everything was made perfectly clear to me as to the plan to get me to where I wanted to be and things got started right away to help me achieve my goal. My Dental Assistant Ashlee was made for this job. I don't feel she even looks at it as a job but a way to help folks know they are welcomed and appreciated and feel they can achieve their goals because she was a delight from the very beginning making me feel like I'd known her for years. Talking with me and reassuring me all along the way as we progressed into the things that needed to be done to get me to my ultimate goal. We laughed a lot! Then I had the pleasure of speaking with my Dentist, Dr Mahmood, and she as well explained everything and answered all the questions I had with a reassurance I was going to meet every goal I wanted to for myself. I was then shown a video of exactly what my care would involve and I was ready to go! I then spoke with another member of the Team, Chris, who helped me achieve excellent financing so I could attain my dream reasonably. All in all, it was one of the most pleasurable experiences I've ever had in my 73 years dealing with something that isn't always something you like to do and that is dental work. Thank you one and all at Aspen Dental in my home town of Coeur d'Alene, Idaho.

The receptionists were awesome. Thats where the "good" experience ended. I had an abscess tooth. I…read morenow have 3 messed up teeth, the experience was like something out of a horror movie. They tried to get me to come back in to fix the broken temporary bridge they put in, they literally installed the temporary bridge in 2 pieces, NOT how you install a bridge, hints the name "bridge ". Do not go there, EVER. I found a dentist that's been doing dental for 30 years, different company. She could not believe what Aspen did to my mouth. I will never use you people again. The quality was crap. I could have had my 3 year old granddaughter make a better looking temporary . NO STAR

Dr. Walsh has horrible bedside manner. He wouldn't listen to me when I was trying to voice my…read moreconcerns about the anesthesia. I had my two lowers removed and my bottom lip and chin still have not regained full feeling after a year. I was also told that my tops didn't need to come out. After going to another oral surgeon, it turns out that my top wisdom teeth were damaging my last molars and a root on each tooth was eroded away.

As a 16yr old who has never undergone surgery, or anything especially big considering it being my…read morewisdom teeth removal, it went great! Despite it being the early morning and tired, I was in a relaxed state and was still informed of everything being done while still conscious. I heard their efforts are quick, professional and steady and as for pain, I was handled and taken care of and am now just on the journey of an easy recovery! Thank you to Dr. Clark and all who were there for me and with me that morning.

Dr. Cullum is awesome! I've had 2 extractions and 2 implants…read moreand he is a fabulous Oral Surgeon. I won't go anywhere else! His staff is also very friendly and personable. I highly recommend Northwest Implants.

We have been patrons at Silverlake dental for a few years now staff is always warm and inviting no…read morecomplaints on the dental work at all but one thing that does drive me crazy at this location is what they do to me when they schedule both or all three of my children at the same time we will arrive at the scheduled time they will take one child back immediately and that is where the problem occurs they begin to see other patients before they see my next child which will cause me to sit in the lobby for up to 2+ hours I understand trying to squeeze in as many patients as possible but when you schedule all three kids at once you need to see them back to back not make me wait an extra half hour to 45 minutes between each kid while you see other patients. every time I've been there everyone else that comes in to the dentist office comes and goes before we are finished Again this is my only complaint with this Dentist office great staff, the fact they still take Medicaid, and the Superior dental work Makes this a great location but Just don't schedule more than one kid at a time...fair warning.

We were very disappointed in our service at this dentist. I took my 5 year old daughter there for…read morean appointment today and we waited for over an our in the waiting room. We had an appointment at 11 and she wasn't called back until after 12:00. Nobody acknowledged our wait or apologized at all. When I asked how long it was going to be, the staff was really rude. When they took my daughter back they wouldn't let me go back until after they had done the x rays and cleaning. I was not comfortable with her going without me. Needless to say, we will not be returning to this office!

The staff is friendly enough but Dr Loftus is pretty cold. I also felt like there was something…read moreshady with the billing going on. My son had gone in for a cleaning and been told he needed a few thousand dollars worth of work done. We had him diagnosed somewhere elae and it cost 350. My experience was definitely strange also. I went in for treatment and left with a care credit bill of 4k. A few weeks later they called me and said I had a few hundred dollars credit and wanted to know if I wanted something else done so i went back in and a few weeks later i get a call saying the same thing. So they are overcharging my care credit initially in order to get me to come back so they can charge more. I also got 18 months 0% but it starts the say of the first visit...so even if i went on 3 months later on the "credit" they claimed I had that 0% would hve been from the initial appointment and charge date. Seriously shady dealings in my opinion. I would not recommend Loftus.

I decided to try this office between 2011/2012 due to their involvement with a local dental…read moreinsurance plan. A deep cleaning was recommended, to which I agreed, and I had a crown done by them. I decided to go back to my other dentist because this practice felt like an assembly line for dental care - not at all to my liking. In March (2018), the crown virtually dissolved in my mouth. Loftus agreed to take a look. The office attendant tried to charge me $116 when I checked in - I refused. Anyway, despite the fact that the crown failed (shattered) after only 5 years, Loftus informed me that I would have to pay full price to replace his inferior work. I left and made an appointment with my regular dentist. He told me he has replaced failed Loftus crowns for other patients. Find another dentist!

Brilliant doctors and staff. My Granddaughter & I have received excellent care & their knowledge of…read morethe latest most advanced procedures in natural dentistry is unmatched!

I love this dentistry! Both Melissa (my hygienist) and the Doctor are so gentle, efficient, and…read morepleasant. I appreciate their care and attention to making a dentist experience a good one! Thank you! I tell everyone to go here, because it's awesome in every way.

I had a very positive experience here. The staff is kind, respectful, and empathetic. In short,…read morethey treated me like a person. I would recommend the care and quality they put into their patients.

3 Issues: 1)…read moreINCOMPETENCE 2) INCONSISTENCY 3) UNPROFESSIONAL 4) UNREALISTIC I was specifically making an appointment for veneers & a treatment plan. The front desk receptionist / scheduler scheduled me a veneer specialist. In fact, I SPECIFICALLY was CLEAR w/the office that I needed a veneer SPECIALIST. She confirmed this. My Appointment was scheduled for Wed Feb 11, 2026 at 12p PST. Ogdan calls me at 10am (Waking me up because I have medical insomnia since My Military Service) and states "Hello, this is Jennifer at Orban Dental. I am reaching out to you because you are scheduled today at 12pm to discuss veneers. Our front office put you with a provider that does not regularly do veneers, but we do have an opening a little earlier at 10:40am with the doctor that does cosmetic cases. Would that earlier time work for you? -Orban Family Dental -Orban Family Dental" My Thoughts: The Receptionist / Scheduler 100% knew I needed to see someone SPECIFICALLY for Veneers AND I double-checked w/this front desk lady, and yet this office is contradicting themselves & claiming the OPPOSITE (This is a RED FLAG!). I asked if they could get me in with another specialist (Since they got it totally wrong even though I DOUBLE-CHECKED after they initially scheduled me with a specialist), and she said not until the 17th, which is nearly a week from now. Again, 1) The office lady ORIGINALLY scheduled me a veneer specialist AND 2) I specifically DOUBLE-CHECKED that the individual they scheduled me with was a veneer specialist. THEN, to make matters, worse they send me a random *LAST-MINUTE* text to cancel My Appointment without My Authorization! SAME-DAY they wrote: "We have been unable to reach you, so we are canceling your appt for now. -Orban Family Dental" So because I had not immediately responded to their text, they are randomly canceling My Appointment?! I had cleared My Calendar to be able to MAKE it to their Appointment! I had it scheduled for over a week / well in-ADVANCE! I explained all of this to them and she suggested that I come in in 30 minutes at "10:40am" (Note: I was in bed (Due to insomnia from the Military Service) when she wrote me all of this sleeping - her message actually woke me up), and when I agreed to, she unrealistically said, "Prior to your appointment, Please complete your new patient forms here: https://mdnt.io/e/qntWX55yE0 If you would rather complete your forms in the office, arrive 15 minutes prior to your scheduled time. -Orban Family Dental" I said, "Canceling my appointment and then offering a last-minute appointment and expecting me to fill out all this paperwork at the very last minute?? Totally unrealistic. God bless you guys good luck." You cannot POSSIBLY expect someone to get this done when you cancel / change all of this last minute and are giving them literally only 30 minutes to get from their home to your appointment while they are still in BED! I hadn't even brushed My Teeth yet. She just cancelled & rescheduled last minute and then unrealistically expected me to fill out all of this paperwork, as well?! It physically can NOT be done! VERY UNREALISTIC. So: 1) INCOMPETENCE 2) INCONSISTENCY 3) UNPROFESSIONAL 4) UNREALISTIC 0-STAR