As a 16yr old who has never undergone surgery, or anything especially big considering it being my…read morewisdom teeth removal, it went great! Despite it being the early morning and tired, I was in a relaxed state and was still informed of everything being done while still conscious. I heard their efforts are quick, professional and steady and as for pain, I was handled and taken care of and am now just on the journey of an easy recovery! Thank you to Dr. Clark and all who were there for me and with me that morning.

Dr. Cullum is awesome! I've had 2 extractions and 2 implants…read moreand he is a fabulous Oral Surgeon. I won't go anywhere else! His staff is also very friendly and personable. I highly recommend Northwest Implants.

I put off getting my wisdom teeth removed for 5 years, mostly due to the fact that I was terrified…read more I hate dentists, needles, anesthesia, and all of it just freaked me out. I came into their office because I was finally experiencing enough discomfort to just get it over with. Upon first impression, the receptionist I interacted with on my consult day was super friendly, and the assistant that took my x-rays and everything was very personable. I really liked Dr. Haynie as he was down to earth and made me feel pretty relaxed about the situation. They even gave me a neat "goodie bag" type thing full of useful things like a coffee mug, mints and headphones, which I thought was sweet. A few days prior to my appointment however, I had some last minute concerns and questions. When I called to speak to the receptionist (different one that who I had spoken with before), she seemed like she couldn't be bothered and my questions were cutting into her lunch break or something. She was in such a hurry to get off the phone, that my questions weren't answered and I was just brushed off. This was pretty disappointing, after my initial positive experience with them. I ended up searching out answers to my concerns from a primary care physician. The day of the surgery went pretty well, though. I explained to the nurse/assistant gal my fears, and I didn't even have time to panic about the IV. Seemed like she was putting it in one second and the next I was waking up in the recovery area. They even had a neat room for my husband to sit while waiting, where he could watch Netflix and eat snacks, he thought it was a nice touch. Later that afternoon, I was concerned with how much and how long I was bleeding, so I contacted the office, and once again spoke with the receptionist who brushed me off and failed to answer my questions. I really liked Dr. Haynie and the surgical assistants, but I do wish that the receptionist I dealt with was more attentive, it definitely would have resulted in a 5/5 experience.

Amazing office!! Best staff! So kind and helpful! I felt so welcomed and cared for. Highly…read morerecommended!

Just lost a customer today. Don't go to Spokane Valley. They want try to sell treatments you don't…read moreneed. Waste of time and money

Absolutely a horrible experience. So unprofessional. First visit was a cleaning 3 weeks ago.They…read morenever got it done in an hour and twenty six minutes. They know that they're trying to make it up.I come in and just sit.I never got in chair and I left. I would not recommend this office or aspen dental. And as I Sit in the parking lot I just witnessed another patient who walked out.

Office is great. very friendly staff. Not along waiting time. and the Dr.s know what they are…read moretalking about. very comforting place!!!

The staff is friendly enough but Dr Loftus is pretty cold. I also felt like there was something…read moreshady with the billing going on. My son had gone in for a cleaning and been told he needed a few thousand dollars worth of work done. We had him diagnosed somewhere elae and it cost 350. My experience was definitely strange also. I went in for treatment and left with a care credit bill of 4k. A few weeks later they called me and said I had a few hundred dollars credit and wanted to know if I wanted something else done so i went back in and a few weeks later i get a call saying the same thing. So they are overcharging my care credit initially in order to get me to come back so they can charge more. I also got 18 months 0% but it starts the say of the first visit...so even if i went on 3 months later on the "credit" they claimed I had that 0% would hve been from the initial appointment and charge date. Seriously shady dealings in my opinion. I would not recommend Loftus.

I decided to try this office between 2011/2012 due to their involvement with a local dental…read moreinsurance plan. A deep cleaning was recommended, to which I agreed, and I had a crown done by them. I decided to go back to my other dentist because this practice felt like an assembly line for dental care - not at all to my liking. In March (2018), the crown virtually dissolved in my mouth. Loftus agreed to take a look. The office attendant tried to charge me $116 when I checked in - I refused. Anyway, despite the fact that the crown failed (shattered) after only 5 years, Loftus informed me that I would have to pay full price to replace his inferior work. I left and made an appointment with my regular dentist. He told me he has replaced failed Loftus crowns for other patients. Find another dentist!

Brilliant doctors and staff. My Granddaughter & I have received excellent care & their knowledge of…read morethe latest most advanced procedures in natural dentistry is unmatched!

I love this dentistry! Both Melissa (my hygienist) and the Doctor are so gentle, efficient, and…read morepleasant. I appreciate their care and attention to making a dentist experience a good one! Thank you! I tell everyone to go here, because it's awesome in every way.

I had a great experience at generations dental!…read more Finding a new dentist is always a bit of a hassle. We moved to the area about a year ago, and we were recommended to generations Dental by our pediatric dentist that we found. I'm very glad for the recommendation. There were no issues scheduling an appointment. Everybody was friendly and helpful. The dental hygienist did a thorough job. The dentist spent a lot of time with me, maybe even too much time since I don't know how many other appointments he had scheduled. But he was super friendly, and helpful. Nothing really to report, which is the best recommendation that I can give. Everything was super convenient, everybody was professional and helpful, absolutely no issues.

The staff on the phone is nice enough but they have unusual hours and almost never get someone on…read morethe phone was not even able to get an appointment.

I first came to see Dr Mosby needing much work done. After our consult, He said he would do an…read moreextraction on a molar that was giving me a lot of pain from infection and he would fill a couple of cavities, but not until our next visit in a week or 2. For all the rest of the work needing to be done he gave me a referral to an oral surgeon and another referral to a Denture Clinic. I did some research on the places i was referred to and I did not feel comfortable going to the oral surgeon based on the negative reviews about that business. So when I contacted Dr mosby's office again to let them know that I was going to be seeing a different oral surgeon but I would like to still see Dr Mosby for the part that he said he was going to do, the office lady told me i couldn't be seen there because they didn't have time for me now. She told me they hadn't had a vacation for years and they all wanted to go on vacation. So I guess if you want to make your own decisions and find a different person that you didn't get referred to then they will make up excuses and just drop you and leave you hanging. I guess its good i saw their true colors now rather than later.

Walking in the office everyone always greets you with a smile, the front desk is always very…read morewelcoming and want to makes sure you feel as if you are at home. Dr.Mosby is a kind and conservative dentist, his goal is to make his patients feel comfortable and experience as little pain as possible. Jenn is very kind and personable, she is also very helpful in explaining the procedures before Dr.Mosby even gets started. I will always highly recommend Advanced Family Dentistry to anyone in need of amazing dental work.

Dr. Walsh has horrible bedside manner. He wouldn't listen to me when I was trying to voice my…read moreconcerns about the anesthesia. I had my two lowers removed and my bottom lip and chin still have not regained full feeling after a year. I was also told that my tops didn't need to come out. After going to another oral surgeon, it turns out that my top wisdom teeth were damaging my last molars and a root on each tooth was eroded away.

3 Issues: 1)…read moreINCOMPETENCE 2) INCONSISTENCY 3) UNPROFESSIONAL 4) UNREALISTIC I was specifically making an appointment for veneers & a treatment plan. The front desk receptionist / scheduler scheduled me a veneer specialist. In fact, I SPECIFICALLY was CLEAR w/the office that I needed a veneer SPECIALIST. She confirmed this. My Appointment was scheduled for Wed Feb 11, 2026 at 12p PST. Ogdan calls me at 10am (Waking me up because I have medical insomnia since My Military Service) and states "Hello, this is Jennifer at Orban Dental. I am reaching out to you because you are scheduled today at 12pm to discuss veneers. Our front office put you with a provider that does not regularly do veneers, but we do have an opening a little earlier at 10:40am with the doctor that does cosmetic cases. Would that earlier time work for you? -Orban Family Dental -Orban Family Dental" My Thoughts: The Receptionist / Scheduler 100% knew I needed to see someone SPECIFICALLY for Veneers AND I double-checked w/this front desk lady, and yet this office is contradicting themselves & claiming the OPPOSITE (This is a RED FLAG!). I asked if they could get me in with another specialist (Since they got it totally wrong even though I DOUBLE-CHECKED after they initially scheduled me with a specialist), and she said not until the 17th, which is nearly a week from now. Again, 1) The office lady ORIGINALLY scheduled me a veneer specialist AND 2) I specifically DOUBLE-CHECKED that the individual they scheduled me with was a veneer specialist. THEN, to make matters, worse they send me a random *LAST-MINUTE* text to cancel My Appointment without My Authorization! SAME-DAY they wrote: "We have been unable to reach you, so we are canceling your appt for now. -Orban Family Dental" So because I had not immediately responded to their text, they are randomly canceling My Appointment?! I had cleared My Calendar to be able to MAKE it to their Appointment! I had it scheduled for over a week / well in-ADVANCE! I explained all of this to them and she suggested that I come in in 30 minutes at "10:40am" (Note: I was in bed (Due to insomnia from the Military Service) when she wrote me all of this sleeping - her message actually woke me up), and when I agreed to, she unrealistically said, "Prior to your appointment, Please complete your new patient forms here: https://mdnt.io/e/qntWX55yE0 If you would rather complete your forms in the office, arrive 15 minutes prior to your scheduled time. -Orban Family Dental" I said, "Canceling my appointment and then offering a last-minute appointment and expecting me to fill out all this paperwork at the very last minute?? Totally unrealistic. God bless you guys good luck." You cannot POSSIBLY expect someone to get this done when you cancel / change all of this last minute and are giving them literally only 30 minutes to get from their home to your appointment while they are still in BED! I hadn't even brushed My Teeth yet. She just cancelled & rescheduled last minute and then unrealistically expected me to fill out all of this paperwork, as well?! It physically can NOT be done! VERY UNREALISTIC. So: 1) INCOMPETENCE 2) INCONSISTENCY 3) UNPROFESSIONAL 4) UNREALISTIC 0-STAR

I had a very positive experience here. The staff is kind, respectful, and empathetic. In short,…read morethey treated me like a person. I would recommend the care and quality they put into their patients.