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    Dr Skyn Medspa

    4.8 (4 reviews)
    Closed • 10:00 am - 6:00 pm

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    4.6(91 reviews)
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    I decided to choose West Point for my first Botox session ever and sooo glad that I did…read more I had an appointment at 10:00 am and came in 15 minutes early to do my paperwork. I was greeted by Lily at the front desk who took me in right away. She was very sweet and professional! Tommy the PA did my Botox. He guided me through where my problem areas where and listened to what my desired outcome was. He was very patient with me even though I was super nervous! The procedure itself was quick and painless. It's one week out and I'm already loving the outcome!!! I will be back for sure and thanks to everyone at West Point for making my first time so easy!

    I arrived at 3:35 PM for my 4:00 PM appointment. The receptionist asked if I was there for a…read more"repeat," and I said yes, assuming that meant using the same product as my previous visit. I was then taken to a room. By 4:20 PM, the injector still hadn't come in, so I decided to step out and ask about rescheduling. At that point, the receptionist told me the injector was about to come in and was "drawing up the medication." I questioned how the amount could be determined without first consulting me, especially since my last visit was a year ago, prices may have changed, and I had questions. The receptionist repeated that I was there for a "repeat," but their definition seemed to go beyond what a customer would reasonably expect. In the past, they also took photos before starting, but this time there was no consultation or photos--just being placed in a room to wait. Overall, the experience felt rushed and lacked the communication and attention to detail I had previously received.

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    Skin Perfect Medical Aesthetics - Dr. Gideon Kwok

    Skin Perfect Medical Aesthetics

    4.5(556 reviews)
    4.1 mi
    •$$
    Free consultations
    Speaks Spanish

    My girlfriend and I went to Skin Perfect for tattoo removal and couldn't be happier with the whole…read moreexperience. From the moment we walked in, the staff made us feel comfortable and answered all our questions before we even started the process. The technicians were professional, knowledgeable, and clearly experienced -- they walked us through what to expect at each session and made sure we understood the aftercare so we'd get the best results. The clinic itself was clean and modern, and every visit felt efficient without ever feeling rushed. What really stood out was how well they worked with both of us individually, since everyone's skin and tattoos are different. They tailored the treatment plan to each of our needs rather than using a one-size-fits-all approach. We're both really happy with our progress so far and would recommend Skin Perfect to anyone considering tattoo removal. Great results, great people, and a genuinely positive experience from start to finish!

    Oh my goodness, what can I say about this place and Myriam AMAZING!…read more From the moment you walk in, the receptionist to the staff who handle your procedure, everyone is incredibly pleasant, kind, and professional. They truly make you feel welcomed and at ease. The service itself was excellent, and I'm extremely happy with my experience. I would definitely come back for future services. Absolutely worth every penny highly recommend!

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    Rachel, RN

    SEV Skin

    SEV Skin

    3.8(264 reviews)
    4.4 mi
    •$$
    Available by appointment
    Certified professionals

    This is my third laser hair removal appointment and every visit has been amazing. Desire at the…read morefront desk was very informative about all the treatments. The nurses have been very friendly and helpful. My treated areas are feeling so nice I can't wait to do other areas. Thank you SEV

    I rarely leave a terrible review, but unfortunately, this experience was extremely disappointing,…read moreand I hope no one else has to experience the same thing. If I were rating the laser technicians alone, I would give them a 5/5. They were wonderful. Unfortunately, my experience with the front desk and management was very different. For those who are accustomed to the customer service at European Wax, I want to point out that the level of customer service here was not comparable. My concerns were primarily with communication, professionalism, and how my packages and account were handled. I saw that the front desk staff had placed not so nice notes on my file. I was also told that these notes could not be removed, which left me uncomfortable knowing that future staff would see them. When I brought my concerns to management, she acknowledged that customer service from the front desk has been a struggle, but I believe management also needs to take responsibility for properly training and supervising staff. When I asked to review the packages I had purchased, the front desk employee told me that I would need to remember a conversation from a year ago because she was also confused about what packages I had. When escalated to Management, she told me she was unclear about the "sales tactic" that had been used when some of my packages were sold to me and therefore could not provide much insight. That was very concerning to me. How can management not be aware of how packages and services are being presented and sold to customers? And when a customer questions something, they should not feel insulted or uncomfortable for doing so. Fortunately, I had a witness with me who was also dealing with her own issues during the visit. She witnessed how I was treated and the interaction that took place. Another major concern is how customers are informed--or not informed--when they run out of services in their package. I was told that it is entirely the customer's responsibility to keep track of when their package runs out. I understand that customers have some responsibility, but I believe better communication and customer service would go a long way. While I was there, another customer was informed only after her appointment and service that she had run out of her package and now owed money for the service. She was clearly caught off guard and became extremely upset. I felt terrible for her because she had not expected an additional charge, and she had been allowed to make the appointment and receive the service without being informed beforehand. Overall, I am extremely disappointed. The laser technicians deserve recognition for the quality of their work, but the front desk experience, communication, package management, and the way customer concerns were handled left me feeling uncomfortable and disrespected. I hope management takes this feedback seriously and focuses on better training, communication, and customer service so future clients do not have to go through a similar experience.

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    Nubella Med Spa

    Nubella Med Spa

    4.9(38 reviews)
    2.4 mi

    I can't say enough great things about Brandy and Nubella Med Spa! Brandy is absolutely…read moreamazing--she's knowledgeable, professional, and truly takes the time to listen and understand exactly what you want. She makes you feel completely comfortable and confident in every step of the process. The entire experience at Nubella Med Spa is top-notch. The environment is clean, welcoming, and relaxing, and the staff is always friendly and attentive. You can tell they genuinely care about their clients and take pride in the work they do. I always leave feeling refreshed, confident, and so happy with my results. If you're looking for someone you can trust who delivers beautiful, natural-looking results, Brandy is the best. Highly recommend!

    I've been going to NuBella and seeing Nurse Kayla for years now, and I can't imagine trusting my…read moreface to anyone else. Trusting someone with your face is a HUGE deal and it's not just about the results, it's about feeling safe, heard, and genuinely cared for during the entire process. Nurse Kayla is an absolute gem! From the moment I sit down, she has this magical way of making me feel beautiful before she even picks up a syringe. Her consultation skills are top-notch and she really listens to what I want, assesses my face thoughtfully, and explains everything so clearly that any nerves just melt away. She has an incredible eye for natural, flattering enhancements, and her technique is gentle, precise, and always spot-on. The whole team and environment are welcoming and professional, but Kayla is the reason I keep coming back. If you're looking for someone who combines skill, artistry, and kindness, she's your person. Highly recommend! I've never left disappointed, only glowing!

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    Dr Skyn Medspa - medicalspa - Updated October 2026

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