Dr. Chen is a scammer. His Doctor's office was in network but elite robotics wasn't. Sure you can…read moresay it was my fault for not checking, but you'd think that they'd warn you first and they are literally right next door to each other. They make you sign a bunch of papers while you're feeling vulnerable right before the surgery. On top of this, the surgery didn't cure me. After finding out I didn't get cured, he wanted to recommend something they buy off vendors that come into their office to sell stuff. They also only gave me 3 months to pay the balance in full and told me that there was no longer payment plan cause the "doctor has to eat." Went to a real doctor that followed medically proven procedures and was fixed What a snake.

I went to Dr. Chen in 2019 for a simple hemorrhoid removal. I now have no external sphincter…read morecontrol and am unable to have bowel movements without a regimen of softeners and bulk laxatives. He had business cards saying he was a Rectal Surgeon but turns out he is only a General Surgeon. He decided robotic surgery was best which I thought was a little over the top but what do I know. I thought everything was fine after leaving his surgery center until I tried to have a bowel movement two days after surgery and could not. I felt a foreign object and pulled it out from down there and it turned out to be a Lidocaine patch normally used for muscle pain.....in my rectum. Removing it caused his sutures to come undone. I followed up with him and he only wanted to perform other tests. His office manager was apologetic saying, "We should have told you about the patch." Although I paid the full balance with a Cashier Check; someone called from his office trying to get paid the same amount again. I told them I paid in full and after a little back and forth they relented. His staff was excellent and I feel sorry that they have to associate with a Butcher like Chen. Also: no other surgeon will touch you after going to Chen because they are aware of his sub-standard care. Choose wisely folks.

Dr John Liju is a awesome doctor and has an awesome staff? He's\n Been my doctor for a couple of…read moreyears, and I trust him 100%.

Dr. Singh is absolutely amazing. He has been taking care of my pain issues for over two years now…read moreand is great!!!! I saw him during a flair up and not only did he do what the appointment was for, he acted in my best interest and did more. He reduced my down time and helped my pain issue immediately. I cannot recommend him enough. Thank you Sir. I would like to also shout out to his office staff. They have been nothing but helpful and courteous. I am truly blessed to be seen by Dr. Singh and his staff for my pain management needs.

Dr de Leon was great she did my hysterectomy and make sure it was safe. Didn't send me home right…read moreaway. Stayed in the hospital for five days. dr. Dallas two very good doctor listens to you. I recommend this place.

I am thankful for the service and welcoming experience by the staff and doctors at City of Hope. I…read morecompleted radiation at this location and everyone was so welcoming, understanding and friendly. They were attentive and always got back to you when they said they would. They made a not so fun time into a time that I was able to get through without worry. Thank you!

Awful experience The in person visit consisted of the dr…read morenot touching me or getting within 15 feet of me. Why I had to drive there is unknown. Also the follow up with prescriptions was a disaster even the office manager, once involved failed to follow through or even return phone calls

I've been seeing Dr. Madhavan for 10 years and he has saved my life, literally! I've seen him as a…read morePCP and for GI, I'm so pleased with him and the staff!

I loved Dr Pruthi. Never had a colonoscopy or endoscopy before. It was quick outside of waiting…read morealmost two hours in recovery unnecessarily. My husband waited in the heat for an hour and a half after they told me I could call him to pick me up. If you're prescription is SUPREP, Don't get it! Dr Pruthi was upset that his office even prescribed it. I threw it up, it's disgusting. I called him and told him and he said SUPREP was a big waste of my money. Had to get a dear friend to run to the store and get a two dollar bottle of Magnesium Citrate. Soooo much better!!! I'll not ever do another colonoscopy.....

You walk down a dark hallway and enter the waiting room which resembles a 3rd world country clinic…read more The two women at the desk are unfriendly. The one favorable aspect is the Physician Assistants who conduct the initial exams. Helpful and friendly and patient. Dr. Pruthi does the procedures and he is the most arrogant and dictatorial physician I have ever met. There is no real discussion and explanations. He tells you what he wants to do without engaging in answering questions or partnering with the patient. I trust him not at all.

I have been coming to Dr. De Silva for about four years now. She has always been helpful in wanting…read moreto help with whatever issue I was dealing with. She even showed great sympathy for a situation I was having great difficulty dealing with myself. I'm not too sure how there are reviews about how they've never met with the doctor or that she showed no regards to them because I have never experienced this myself and have dealt first hand with great professionalism by Dr. De Silva. Her staff is very friendly as well and is always very helpful and accommodating. The wait time can be a bit crazy but never has it been two hours. My more recent appointments have been in the 8-9 am hours and I've noticed that you get seen faster during this time. I recently started with their Skin Care Club and my first experience was amazing. The explanations of your skin troubles, which by the way my skin is pretty damn good :), was helpful in remedying them. The Esthetician listened to your concerns and made note of what she was seeing and what plan would work best. The facial received was relaxing and the environment put you in a zen state. Made me wonder why I don't pamper myself more often. I'm honestly an extremely happy patient/customer of Dr. De Silva and her medical group and just learned her husband also does acupuncture. I'm glad there are so many choices they cover so you're not having to go from doctors office to doctors office. If you could be just a tad patient I can guarantee you'll be happy with the staff, Dr. De Silva, the facilities and amenities that a little wait time 'ain't never hurt nobody'.

Where do I start? This has got to be the worst medical office staff in the AV!! I haven't even been…read morethere a year & they have dropped the ball with every single visit!! Beginning with the first visit, that I waited 3 months for, I was not on their schedule!! Thankfully, one of the staff members remembered scheduling me, however, I waited 2 hours while they "worked me in". They have dropped the ball on prescriptions & lab orders EVERY SINGLE VISIT!! The most recent error was sending the wrong rx to the pharmacy, which cost me $100. Unacceptable the way they rush, assume & quick to give out the wrong info. Dr. DeSilva is wonderful, but once you leave the treatment room after talking with her, nothing gets done!! I've had to repeatedly ask for lab orders & rx's to be sent out. In addition, they failed to update orders in the system. How embarrassing that the Dr has to call the pharmacy to see what the last dosage was because her staff failed to update the chart. Complaints to management & Dr DeSilva were a total waste of time, nothing has improved, it just gets worse!! Moving on to where patient care matters & I'm taking my husband with me!

I have been with this office since 2018. At first, I was concerned due to confiding into the front…read moreoffice staff of undiagnosed postpartum/clinical depression. Fast forward to Gisela, Paredes. She is very approachable and relatable. She takes as much time to devote to her patients as possible. She is not only my primary physician but has also seen both my of two younger kids. She is capable of treating over a virtual appointment, in person, and so forth. I cannot expresss how much she seizes to amaze me and I look forward to her future growth in the medical field.

She's not there anymore. I really wish I could find her. Haven't found a good doctor since she left.read more

As a PCP I found her rude, unprofessional, and dangerously haphazard with healthcare…read more I got a bad feeling when I came to my first appointment visibly injured--bruises, scabs, and cuts on my legs/arms/hands--and she didn't comment on it at all. It was due to a nasty fall, not serious, but I thought it odd that Dr Motlagh didn't seem to notice or show any curiosity/ concern. Not a dealbreaker, but she was one red flag after another after that. Also, as a new patient, she makes you sign a form waiving a right to legal action, forcing you through arbitration if she commits medical malpractice. She overbooks and under-serves her patients. When I asked about it, the nurse told me a wait of 30-60 minutes was STANDARD. Sure, that's happened sometimes in past clinics due to the dr giving each patient careful time and attention on their care...but she does not. My time with her felt like she was rushing me out the door. Other doctors will apologize for even a 15 minute wait--after a 45 minute long wait, Dr. Motlagh told me "If you don't like it, you can leave." I definitely felt like I was being milked for as much money as the practice could get, and not just overbooking more patients than she can handle. It's crazy that office policy is to book you to come to a follow-up appointment (with a copay charge, of course) just to go over lab results before you even get those labs done; every doctor I've ever had will email or call with the results; followup appointments are only for if something serious is found in the labs. Being kept waiting almost an hour for that ten-minute appointment is also very unprofessional. The office also made several mistakes with my healthcare, including not knowing why I was in the office, not consulting the info I provided about the medications I was taking when prescribing me something new, and rushing me to the point that I had to chase the doctor down in the hallway just to get her to answer a question about my health. I'm not surprised--she seems so rushed and behind that I don't have confidence she's taking the time to treat patients right. I've never had a doctor where I felt I had to advocate so hard just to get routine healthcare done right. While her bedside manner can be nice at first, she gets very mean-girl energy the minute you express an issue with anything she says or does. Her language and tone were shockingly dismissive. The rest of the staff is okay, though clearly overworked. I would literally rather drive to Santa Clarita or even LA to see a halfway decent doctor than go to Dr. Motlagh's ever again.

Dr. Motlagh is an outstanding doctor who truly cares about her patients. My father absolutely…read moretrusts her and always feels well cared for at every visit. To those claiming she's "only about the money"--that couldn't be further from the truth. The reality is that insurance companies often reimburse physicians far less than they deserve. Despite this, Dr. Motlagh goes above and beyond. I've never seen a primary care doctor spend as much time with patients as she does. Most doctors are in and out in 5-10 minutes--she takes the time to listen and treat each person with compassion and respect. Like all responsible physicians, Dr. Motlagh has to follow strict guidelines from the DEA and medical boards. In many cases, she's required to see patients in person before prescribing certain medications--that's not her choice, it's the law. There's a lot that happens behind the scenes in healthcare that patients may not be aware of. But those processes are in place to protect us and ensure we receive safe, quality care.