Dr. Kimbrough and his awesome practice (One Medical Group) are like concierge service for your…read morehealth. Super-long appointments to cover whatever you need to cover. Thorough, friendly, and knowledgeable, I couldn't be happier with the whole experience. I hadn't seen a doctor in three or more years, so I had a lot of questions. Dr. Kimbrough was extremely patient in dealing with any issue or concern I threw at him. One Medical Group is membership-based primary care. It costs $199/year, but is worth every cent (and then some). It's kind of like a medical "start-up" done right. Online scheduling, really long appointments, nice offices. Check 'em out.

Will Kimbrough is the best doctor I've ever had. His knowledge, diagnostic skills, and demeanor are…read moresuperior. He's friendly, helpful with advice, never rushes you, never judges you. I feel more comfortable sharing anything and everything with him, unlike some previous doctors. If I could give him more than 5 stars, I would. One Medical as a whole is an awesome practice, worth every penny of the $199 annual fee.

Dr Osborn is an amazing Physician, she's been my Doctor for over 10 years. She treats you like…read morefamily, will take phone calls 24/7 and is extremely knowledgeable.

I really wanted to like Dr. Osborn. She was very sweet and (seemingly) thorough during my visit…read more(standard physical). However, the office is super chaotic, here are some reasons why: 1. When I entered - I was greeted half heartedly and when I couldn't remember who I was seeing (new patient) - no one was willing to help me. There were 4 people at the front desk. 2. I have now called the office 6-7 times over a 2 1/2 week period to get my blood results. No one has picked up or responded to my (very clear) voicemails. I was told it would be a week to get - I have now waited a month - and even checked my spam, etc. 3. The office, in general, was not great - which when you have a good doctor - doesn't matter to me. However, with everything else - it now just adds another layer of disappointment.

I've never felt more comfortable and informed about my health than with Dr. John Snyder, MD,MS,MPH…read more His intelligence and deep medical knowledge are impressive, and he stays up-to-date with new treatments and procedures. He takes the time to educate his patients and makes complex medical information accessible. His compassionate approach and genuine care make me feel understood and valued as a patient. Dr. Snyder is a remarkable physician who sets the standard for excellence in healthcare.

My husband and I are both patients of John Snyder at One Medical in downtown Washington. Dr. Snyder…read moreis an extraordinarily skilled, compassionate, and knowledgeable physician. He spends plenty of time with his patients, listens attentively to what they have to say, and always offers appropriate and timely care. He is friendly and has a great sense of humor, a quality we find sadly lacking in most doctors. One of us had a health scare last year and Dr. Snyder was reassuring and compassionate throughout. He is a one-in-a-million doctor, and we feel lucky to be in his care. Highly recommended!

Excellent care, clean. The NP was great. Listened closely and ordered appropriate tests. Also gave…read morereferral since I am new in town.

Dr. Sitzman takes excellent care of me and answers all my questions and concerns. I trust her…read morecompletely. She listens well; her empathy and knowledge work in tandem. I am thankful that she is my primary care phyusician.

I can enthusiastically recommend One Medical, which is owned by Amazon. And, no, I don't hate…read moreAmazon, so if that bothers you, take note. I admit, I was very skeptical, but the practice is so efficient and friendly, I'm recommending them to the Yelp DC community! And I"m very fussy about health care (I'm from Boston, what can I say--it's the best city in the US for health care!) The one item I was hesitant about--it's a common problem in the DC metro area--is you won't get an MD, you'll be seen by a Physician's Assistant. But--I lost my primary care MD 5 years ago, so started calling practices, GW MFA, etc., a year ago to find a new MD. Forget about it. I started calling again recently, hoping there were doctors available. Nope. There is NOTHING out there--I had estimates of waiting times of several MONTHS for an appointment with an MD. No one offered an appointment with an NP or a PA. A few places wouldn't even put me on for a wait list appointment! It's dire. I had no choice but to sign up at One Medical, which btw was recommended by two friends with high standards for doctors. There is another potential issue, that it's only general practice, no specialists. But they do a lot of the requisite tests, blood tests, etc. I already have my specialists, so it's not a problem for me. And my PA is excellent. She is pretty young, but very well trained, very smart, and responsive. And you can tell she likes her job! More good things about Farragut Square OneMed. I"ve been several times since joining a few months ago, and I've NEVER had a wait. The front desk folks, the techs, the medical professionals? All excellent, very personable, and polite. What a change from some other DC medical practices! They take insurance--and if you're not insured, they will figure it out. Also, they are so tech forward, everything is very easy to accomplish, and not stressful. No waiting on hold! Again, what a change. Anyway, if you need a primary care MD, and can't find anyone, give one of these practices a try. If you don't like them, you can leave.

I think One Medical has been a victim of their own success -- there are too many patients and you…read morecan never get an appointment now. The whole point of paying for it is supposedly so you can get prompt responses and next day treatment. At first, I could always get appointments same day or the very least the next day. Now to book a physical with my doctor, I needed to book 5 weeks out. To get an appointment for an illness, the next available on the app is over a week from now. A more traditional doctor, I could call and ask to be seen same day. But no one answers messages on the app anymore. I'm trying to switch practices but no one will answer me through the app how to cancel my membership. If you are looking for premium care and service, this is definitely not it anymore. PS: do yourself a favor and sort the comments by "newest first" -- you can pinpoint exactly when things went downhill. All the positive reviews are over a year old.

This is not a bad review. I never received any services from Doctor Kaufman. This is just to let…read morepeople know that she does have a concierge fee of $250 to become her patient. She has great reviews. Just a heads up.

Dr. Kaufman has been my doctor since I moved back to DC in 1991. She is amazing, and I'm delighted…read moreshe made the top-10 in gay-friendly list, because she certainly is! I've taken my wife with me to appointments multiple times, and she is very welcoming.

I have been a patient of Dr. Chen Lee since 2013 and I must say that her bedside manner is truly…read moreexceptional. She maintains a respectful and open dialogue, taking the time to thoroughly explore various treatment options until a mutual decision is reached. I always leave her office feeling uplifted and well-cared for. Additionally, the patient portal provided is highly efficient, delivering speedy test results and prompt responses for appointment scheduling and communication. Many thanks for taking the time to read my feedback!

I have been a patient of Dr. Lee for over 15 years, starting from his practice being a rowhouse in…read moreChinatown to his present location. Trust me, he hasn't changed in all those years. He is the most patient, knowledgeable doctor I have ever had. He genuinely cares about me and when an occasion comes when I have to see a specialist, I can count on him to (1) send me to someone as professional and caring as he, and (2) be knowledgeable of their recommended treatment and encourage me to follow through, especially when he senses my hesitation. He has never steered me wrong. Now, needing to see another specialist, Dr. Lee has recommended me to someone I feel comfortable that has my best interests at heart. I can't say enough good things about him and know that I will be in his practice for as long as he will have me, which I am hoping will be a long time in the future. His wife, also a doctor, is great, personable, knowledgeable and very patient, although I have not had an occasion to see her in years. All in all, Drs. Lee are the best in DC. Anytime your pharmacist recognizes his name and says good things about him, you know he is well thought of by many and you are in good hands.

Terrible service, They just charge you for doing more upsell, DO NOT SHARE YOUR CREDIT CARD!…read more During the call, they just try to sell you more services, put you on medication and so on. there's no real service whatsover.

My primary care physician recommended weight loss to help manage my triglycerides. Overall, the…read moreprogram itself appeared professional and potentially effective. That said, I strongly encourage anyone considering this service to ask very detailed questions upfront about billing and how charges are presented. In my case, I found the billing structure difficult to understand and reconcile. There were multiple entities involved (the practice, insurance billing, and a compounding pharmacy), and I did not feel I was provided with a clear, consolidated breakdown of what I would ultimately be responsible for paying before moving forward. While some costs were covered by insurance and others were described as standard membership or pharmacy charges, the way these amounts appeared on billing statements was confusing and unexpected to me. I questioned the billing and discussed it directly with the physician who runs the program, but I never felt I received a clear accounting that aligned with what I believed I had consented to. This may partly reflect my own misunderstanding, but from a patient perspective, I do not recall seeing a single, transparent summary of costs or giving informed consent to the overall financial commitment. My takeaway is not that the care itself was poor, but that billing transparency matters greatly. I would advise prospective patients to request a full written breakdown of all potential charges--practice fees, insurance billing, and pharmacy costs--before enrolling.

Poor patient/customer service! The phone tree system is a…read morefortress to get to a live person, and once you do speak to someone- they ask you the same thing as the automated system which is quite annoying if the system insists on gathering information before transferring to a representative. Additionally, it is like an act of congress to get a supervisor/manager of the billing department to call or email back. The consistent message was, "I can send a message to a manager to contact you, and you can expect a call with 24 - 48 hours." First call, 2/20/2026...still waiting to speak to a manager. . The same is true for the patient experience phone line- left message 2/20/2026, no follow up.

The Doctor I saw for my Arthritis needs to be more attentive and less bougie as if she doesn't…read morecare. What's the sense of becoming a Doctor when your Attitude is nasty??

I can't understand how anyone can rate this practice less than 5 stars! The amount of care,…read morekindness, and compassion I received from Dr. Dan Garfinkel and the whole team was unmatched. Incredibly efficient and pleasant (even joyful?) experience, from start to finish. Highly, highly recommend for all of your medical needs.

Had an excellent, seamless experience throughout. The app is so easy to use and I was able to…read moreschedule a next day appointment with a provider of my choice. The office itself is beautiful and calming. The front desk was very friendly and I was seen right on time. My provider, Kelly Thelin, was thorough, answered all of my questions, and I never felt rushed through my visit. I loved how efficient my entire visit was. Will definitely come back for my future healthcare needs!