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Martens Valley Fair

3.2 (51 reviews)
Closed 10:00 am - 9:00 pm
Updated 1 month ago

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Witnessed a mugging yesterday in the mall parking lot. Upsetting, went in the mall to report, this was the first store that we went in. The staff refused to call security for us. Asked for mall security phone number and they said they didn't have it. Staff told us to leave and walk around the mall to find a security guard. We went into another store and were immediately helped to reach security. Security was helpful after we did connect. Security was amazed Dr Martens did not call them and did not have their phone number.

Devon Heart in black
Debbie D.

They say, " Good shoes will take you places." The older I get, the more I want to invest in quality products that'll last a long time. I'm glad I finally took the leap and got myself a pair of Docs! I went in on a weekday and there were maybe 1-2 other people in the store, along with 2 associates. Upon reading other reviews, it sounds like a customer's experience is dependent on the sales associate. Luckily, I had a wonderful staff member helping me (I forgot to ask for her name but she looked maybe? middle eastern)! I came in looking for a similar style to Lazy Oaf x DM and she pulled out various options for me to try on. After trying 3 different styles, a couple of different sizes, and colors, I settled on the Devon Heart platforms. My petite legs have never looked so nice and long, hah! Because this is my first pair of Docs, the sales associate also informed me on how to take care of them. They have maintenance kits and other options available for things, like making your boots waterproof, protecting them from scuffing, and everyday damage. Thank you so much to the weekday staff for being patient and attentive while I pick out the perfect style. Super happy with my purchase :)

Rude a** employee, being so rude to customer and cant even answer a simple question
Chloe D.

Lack of customer service, extremely rude to customer. I came to this store for the first time and was exited to get some new shoes then i asked the worker (the one with hat on in the picture" i asked him if theres any size in the back he came back and said there isnt any so i asked him if theres other size then he started being rude for no fu**king reason like damn it was a simple question and i asked " is there any more sizes" he said " just not your size" then go along with " did i stutter?" then walk away like chill tf out i was not being rude or anything. Def never come back to this store, i got scared so i left without asking what his name tag is

White 1460 Dr.Martens, women's size 9

I recently got some new 1460 white doc martens from this location and I love them! The girl who helped me was super sweet and gave me enough space to try the shoes on and didn't try to oversell them like lots of other places do. Thank you!!!

Rude employee

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6 months ago

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1 month ago

Ariana was fantastic! I wasn't going to even buy anything and left with two pairs and some wax! Thank you!

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2 years ago

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3 years ago

They had exactly four styles of loafers and nothing larger than size 10. They were nice enough about their inability to meet my needs.

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5 years ago

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Ask the Community - Martens Valley Fair

Is this location allowing try-ons?

Be prepared to be denied of even touching the merchandise. Sales associates here might allow you to try one time, but anything more than that would irritate them because they dont like disinfecting their shoes after try ons.

Don’t See Your Question? Ask Away!

Review Highlights - Martens Valley Fair

Thank you James, Ariana, Robert, and Christina.

Mentioned in 2 reviews

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3.5(107 reviews)
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The Fix Kicks - Where the Sneaker Game Feels Like Home…read more I still remember the first time I stepped into The Fix Kicks in Santa Clara it was like walking into sneaker heaven. I opened that door and boom instant chills. I was surrounded by walls full of heat: Jordan 1s, Yeezys, Dunks, pairs I'd only ever seen on Instagram. Then I turned the corner and saw the Funko Pop wall, and I swear, it felt like I was in the middle of a dream. But here's where the story gets even better. It wasn't just the shoes or the collectibles it was the energy. The vibes. The people behind the counter weren't just employees they were sneakerheads like me. They greeted me like I'd been coming there for years, asked me what I was into, chopped it up with me like we were homies. From that very first visit, I knew this wasn't your average shop. This was family. Since then, I've bought kicks, sold pairs, and each time I leave, I walk out with a smile. Not just because of the shoes but because of how I was treated. They take care of you at The Fix Kicks. They're real ones. Fair prices, honest deals, no funny business just a team that truly loves what they do and puts their heart into every interaction. It's rare to find a spot like this. They've created more than just a store they've built a community. A place where sneaker culture is alive, respected, and celebrated. So if no one's told y'all yet: Fix Kicks, I'm giving you your flowers today. Thank you for the good vibes, the unforgettable experiences, and for always holding it down for sneaker lovers like me. Much love to the whole team y'all are legends.

The owners and staff are nice and welcoming. The store is big for a sneaker store and they also…read moresale clothes for all the hype beasts out there. They have a good selection of shoes both new and used. Only downsides is when you try to sale shoes they're offers are lower than what you think is fair or what other shoe stores would offer you, they don't offer more much more if you're interested in trading in for credit. They do have there $100 and under sales that have some good value, but for the most part all shoes are priced over market by a decent amount.

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The Fix Kicks - Ma boii Kevin

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DSW Designer Shoe Warehouse

DSW Designer Shoe Warehouse

3.4(320 reviews)
0.9 miWest San Jose
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A massive location just down the street on Stevens Creek Boulevard super close to Valley fair…read more Super well stocked and organized easy to find the sizes you need. The clearance section is large enough that there's basically 2 to 3 racks of options to look through for any size you're looking for. Shout out to Sophia for exceptional. Customer Service will definitely be returning to dislocation in the future.

Overall, the experience wasn't too bad. Here are a few things to help understand what it will be…read morelike. This was our first time shopping at DSW, but it won't be our last. First, If you have a common size, it's hit or miss if they will have the shoes you want. I'm a pretty common size for men, and there was one pair of shoes, out of nine that could have been shoes I would have purchased, that had my size. Next, they have very tiny benches in each isle. The problem is that most isles only have one of them; often leaving you without a place to sit and try on the shoes. There also isn't anywhere to place boxes that you're trying, except for the floor. I'm a bit older, and that really just isn't an option. When I was helping my daughter try on shoes, it was very awkward. The last thing I will mention, from this trip, is that they have no rain boots for kids other than very small ones for toddlers. Other locations may have some, but this location didn't. One note on this is that I asked an employee where they had them and he went to five different boots and after the forth time, I had to tell him he wasn't looking at rain boots. He finally looked at me and simply said, "You'll have to ask up front." What this tells me is that they do not invest in training of their employees. I imagine they cover mandatory topics, but they clearly do not make them competent shoes sales people. I don't necessarily expect that, but I would expect them to teach their employees the basics. If you know these things about their operation, you'll have a better experience.

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DSW Designer Shoe Warehouse
DSW Designer Shoe Warehouse - Entrance

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Nike Factory Store - San Jose

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This is a very nice Nike Store 4 levels of all you'll need to find…read more I walked in as soon as they opened at 11am on Sunday and every employee was ready to work and very helpful on every level literally. I found what I went in for and left but overall very nice store and I can definitely spend a lot of time in if giving the chance to but I was in a rush. I honestly prefer an outlet chain of Nike only because of the value we can all get in outlets but this place is good if you can afford full price.

This was a planned stop 49 miles south of and en route to Sn Bruno and San Francisco…read more My wife is very active and I figured part of her birthday week and present would be a nice stop at this Factory store. She did not know till we parked by the store. Pros - A) Big store and a huge selection of shoes B) Great prices C) They did have shoes in extra wide ( for me) D) The best part - Joshua at the checkout - stellar, classy, took ownership, fun, solid, amazing skills, a natural people person and hopefully one day the president/ owner of his own company because he has it all. Kalevee- what a sweet, kind, hardworking and focused individual who was so patient and went back to the warehouse 3 times looking to find us the best fits and options. Another silent superstar who lead by example and his superior actions. E) We did pick up 3 pairs at great bargains. They applied the Nike app discounts as well. Thanks again Joshua. F) Loved the apparel section G) Line moved very quickly for a busy Saturday afternoon. Cons - none store related. Just a very tight parking lot with small spaces ( we had a big SUV) and crazy Tesla drivers speed racing vying for parking. Do please park 400 feet away and walk. This was a great shopping experience.

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Nike Factory Store - San Jose
Nike Factory Store - San Jose
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Martens Valley Fair - shoes - Updated May 2026

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