Such a welcoming environment. All of the staff are fantastic... Very, very happy with my experience…read moreand look forward to a long relationship...

I was a patient there for several years. I had previously recommended multiple people follow me…read morethere- and they did. While the doctors are fantastic, the administration is extremely difficult to deal with. They frequently scheduled unnecessary follow-up visits-sometimes as often as every three weeks-to monitor basic, long-term medications that were not controlled substances. This felt more like an effort to pad their schedule and billing than provide necessary care. Furthermore, they showed a profound lack of ownership, becoming defensive, even aggressive when asked to correct their own errors , instead always blaming others- which on multiple occasions impacted my ability to attain necessary medical services

I had an unnecessary stressful, dragged out experience due to gross neglect in responsibly…read morecommunicating back to me, their patient. NOTE today is Friday the 11th of December and having just listened to my message from Sanova North of a couple of days ago, I am getting a definitive answer about my prescription from my last visit SEPTEMBER 1ST. There is no way it should EVER take 3-1/2 months to resolve a patient inquiry and concern over medicine! I called several times during this time frame and each time someone responding to the prescription/ nursing line assured me she would speak directly with my provider and get back to me with answers and they did Not! And when they did, it was with disappointing info that doesn't support what the provider told me in person :( nursing line

I was searching on Yelp for a new Dermatologist recently and came across Sanova Dermatology North…read moreAustin and was really happy that they were so welcoming and customer service oriented in being able to set an appointment the same week to be seen for an annual skin check. Amanda was super helpful! Really good because scheduling or rescheduling an appointment with my then provider, a large hospital clinic network, was a months long wait. My check-in at the North Austin location off of Mo-Pac near Parmer was effortless and very pleasant and my clinical visit with Lorin the Medical Assistant and Stephanie PA-C for the skin check was through and very informative. I was beyond pleased that PA Stephanie was able to examine and treat a spot on my ear that she had concerns with and also perform a procedure on a couple more that required them to be excised off. The visit was really positive and I accomplished so much in 90 minutes from the time I walked in along with directions on using appropriate sunscreen! Sanova Dermatology offers lots of services , so I expect that I'll be back more often than annually for routine maintenance and care at a really reasonable and fair cost.

We love Dr Silverberg and his team! I actually transferred to TFC after being with another…read morefertility clinic in town and feeling like they weren't getting to the root cause of my fertility issues. Transferring to TFC was the best decision we ever made. Dr Silverberg not only helped us conceive our baby boy through IVF, but he also discovered I was diabetic. Dr Silverberg is there for his patients, and he also got to the root cause of my miscarriages and after two procedures and the removal of all the polyps, I was finally able to have a successful pregnancy. I honestly wasn't sure we'd be able to have a baby until I met Dr. Silverberg. We will always be grateful to Dr. Silverberg and his team for helping us make our dream a reality. Our baby boy was born this fall! I can't tell you the amount of times I've emailed and called Dr. S's team with a billion questions, and they always met me with patience and compassion. Be sure to ask questions and voice any symptoms or concerns that you have at your appointments, because sometimes visits can go fast. If you forget, simply leave a message for the nurse line, and they will get back to you. After sharing with Dr S's team where I was mentally and physically with the IVF process, the team worked with me to find an IVF transfer protocol that met me where I was. IVF in general can be very mentally and physically draining, so be sure to let the team know how you're feeling if it becomes too much. IMO these doctors are definitely worth the wait time. That's how you know they spend time with their patients and THEY CARE. Any great doctor's office typically has a wait time. I highly recommend this clinic for anyone struggling with infertility. The one learning curve I did have transferring from another clinic was figuring out how contacting the nurse team and doctor worked. At the last clinic, I was able to message them directly in a portal. At this clinic, you have to call and pick the correct extension depending on the day and time. So when you meet with your nurse on the first day, make sure you ask them the proper procedure for that and make sure you understand it. Once you've figured that out, it's pretty straightforward. Dr S's nurse team is stellar, and they are really on top of things. If only every doctor's office had a team like that! They have spoiled me with how good they are! Another thing is to stay on top of is the billing with the billing dept since appointments and procedures happen frequently. That's the one thing I wish I was more on top of and kept better track of, especially in the beginning of the journey.

My wife and I cannot recommend Dr. Silverberg enough. Every fertility journey is different, but we…read morefeel incredibly fortunate to have had Dr. Silverberg guiding us through ours. From our very first consultation, he took the time to thoroughly explain every step of the process, answer all our questions (no matter how many or how small), and make us feel completely supported. His staff is equally amazing - they're responsive, professional, and caring. If you're beginning your fertility journey and Dr. Silverberg is your doctor, rest assured you're in the best possible hands. He combines medical expertise with a warm, understanding approach that makes such a difference during what can often be an anxious process. Thank you, Dr. Silverberg, for everything you've done for our family. You've made an immeasurable impact on our lives.

I got a gift certificate over a year ago and I was glad that I could still use it as I was going on…read morea cruise and wanted to get a facial for that glow up. So I booked a MANdatory Facial and it was a great experience. Aleyna is an excellent aesthetician. She guided me through the entire experience as it was my first time. The facility is beautiful and the beds are comfy and I left with a refreshed face.

For anyone who has not been here, there's a parking garage just a block away. For me it took 30…read moreminutes to arrive and five minutes to find parking. That was painless. The domain is access to everything everywhere anytime.

I've gone to River Place OB/GYN since I moved to Austin nearly 6 years ago now. Since my first…read morevisit, I knew that this office would be my home base for all of my women's care needs , no matter how far I needed to drive. I have always recommended this office to my friends, as the office is beautiful, the staff are friendly, and the care is next level. Some years ago, I voiced my concerns to Dr. Shepherd about potentially having PCOS. She took my claim seriously and gave me a formal diagnosis, which is more than I can say about other doctors I had raised this concern to. The past couple of months, I have been going through an ectopic pregnancy, which was at first thought to be a miscarriage. Dr. Shepherd and Dana Wicker were the two primarily responsible for my care during this time. These two women were incredibly professional, informative, and diligent in care when it came to my health and the potential risks this could cause. In addition, they were kind and compassionate as my husband and I went through our loss and the health anxiety it caused. I can say with full confidence that while this experience was incredibly difficult and heartbreaking, it was made better by the bedside manner and care provided by this office. All that being said, I will continue to be a regular patient here and recommend to anyone looking for an OB/GYN.

I came in to have my Kyleena IUD removed because I wanted to get off hormones after nearly a decade…read moreand reconnect with my body. When I explained that, Dr. Thoppil dismissed my reasoning and told me it 'wouldn't make much of a difference.' He quickly shifted the focus to whether I was sexually active or trying to get pregnant, without asking anything about how I'd been feeling or why this decision was important to me. Hormonal birth control--even lower dose options like Kyleena--can still come with a range of physical and emotional symptoms that are deeply personal. I was hoping for a conversation rooted in care, curiosity, and respect, but instead I left feeling unheard and invalidated. Women deserve more thoughtful and empathetic care when making informed decisions about their reproductive health.

Having gone through a fair share of disappointing doctors with poor bedside manner, I finally found…read morethe type of care I was looking for at Austin Primary Care. The doctor in question I've been seeing, Dr. Sandra Ordonez really helped me put my health back on track for the last half year or so since I started seeing her. When I came into Austin Primary Care a few months ago I was suffering from an uncontrolled case of Type 2 Diabetes and going through a rough patch, and over the last few months she helped give me the tools and most of all encouragement to get my levels back to completely normal (As of today!). I couldn't be happier with the care that I got, the healthier lifestyle I'm embracing and I really appreciated the online portal that APCC uses to keep in touch with your doctor free of charge if you have any questions. I sincerely got the feeling that the doctors here actually cared about my well being, which is unfortunately a rare thing to find as of late. Highly recommended, and I'm very grateful for her ongoing effort to steer my health in the right direction.

Horrible service. Last time I tried booking an appointment for my husband and they said earliest…read moreavailable is 4 months later. And mind you we are not new patients. Today I called in and the front desk lady disconnected my call 4 times. 4 times!!! And it's not that she couldn't hear me. She disconnected when I said I needed an appointment. They have specifically added in their introduction a friendly staff member will assist you... Now I know why they needed that. Their staff is anything but. Dr Agarwal is good but I have only been able to see him twice for annual check ups. Wish he worked somewhere else or they had better front desk operators.

5 stars for Addison Adames she is confident, professional…read moreand personable. I can't say enough about her knowledge. She will tell you "I do treatments on myself before I ever do a treatment on a client" Love this girl!

I get all of my skin care done here I recently had micro needling and I have deluxe facials with…read moreMicah and she's the best. I leave feeling amazing she's gentle and pays attention to what your skin needs are. I love coming here. It's clean, ambience is relaxing all staff is attentive and courteous from the moment you hit the door I've been coming for 2 yrs. Best part it's affordable.

They are absolutely amazing!! I cant say enough great things about Dr. Moghadam and all his staff!!…read more I have been a surrogate 3x. Thankfully the 1st time was with a couple through this clinic and the whole process was SO smooth and wonderful! Was successful the first transfer! The 2nd time I was a surrogate the intended parents were with another clinic and the experience was SO awful!! Worlds different! Several falled transfers, prescribed medication that didn't make sense to me, procedures done it felt like in a closet...etc. Thank goodness I had the experience with Dr. M first! Bc I refused to do another transfer with them unless they followed the flow chart from my 1st surrogacy. That clinic was offended but at least listen to me at that point and wouldn't you know that transfer was successful. And now I am on my 3rd surrogacy and we went straight to Dr. Moghadam and once again it was successful the very 1st transfer! And the whole process again was just so smooth and easy. The intended parents told me the process of their egg retrieval before the transfer was very smooth and easy for them too. They are just absolutely the best to me!! I truly feel this clinic gives you the absolute best chances to have your 'Little One' that your heart and soul is wanting and trying so hard for!

Sadly I did not have a good experience with this clinic. I made an appointment based on a word of…read moremouth referral. I went and was charged $300 as a "deposit" but I never saw claims filed to insurance nor did I get a refund from said deposit. Let's not forget to mention almost daily ultrasounds. Maybe that's where the $300 went to? in addition to the hour long waits for a 5 minute visit. All this while trying to keep my job and explain why I needed to see the dr almost daily. I went with the intention of getting lab work run and starting with pills (clomid or femara) as my obgyn didnt do this part. I was never allowed to do this as I was told It wouldnt work. (how do we know that?) Was sent to get an hsg without a negative pregnancy test in hand. (couldnt possibly be the first time they've sent someone to the ARA but they wouldnt help me so that was a waste of PTO, time and getting stuck in 5 oclock traffic unnecessarily. I had to drive bk to their clinic, get a blood draw so I could try again on yet another day. ) Not only was I not able to get a script for pills, I was told i should start with IVF. I absolutely refused and somehow this compromise was an IUI. What I should have done was walk out. But i let this dr talk me into an iui. $3300 later and who knows how many trips to the specialty pharmacy 30 miles away, I had a failed iui and a data breach bc someone left a laptop in their car. The final straw was being told my next step would be ivf or ovarian drilling. nope. nope. nope. I'm out. I ended up putting a pin in all this and ended up getting pregnant naturally about a year after I stopped going to this office but I still get chills everytime I see the exit off mopac. In summation, i will say he was super aggressive and seemed like he wanted everyone to get pregnant... but at what cost? I also want to mention I got a shot of vitamins (allegedly) that was above my hip that really aggravated my sciatic nerve... just be cautious. I thought I had a blood clot at first, but being that I am a runner I had it checked out to rule out any bigger problems. I ended up going to a different infertility dr who has now since retired but I wish I had gone to him first. If you do go here, I hope you are treated better than I was.

Dr Calderon is very kind and attentive. She really cares about the patient. The staff is…read moreprofessional and respond to messages and calls right away. Highly recommend this practice!

I am so, so grateful to have found Dr. Calderon and her wonderful team at Euphora! The Euphora…read moresystem allows you to send a message to Dr. Calderon and her team at any time and, if outside business hours, indicate whether the issue is urgent or not. If urgent, Dr. Calderon calls you as soon as feasible to discuss the concern. Dr. Calderon goes above and beyond to care for her patients. I had a very odd, urgent medical issue come up last year after getting back from a trip abroad and Dr. Calderon went out of her way to get in touch directly with the CDC to discuss how to best treat my specific situation. She is compassionate, creative, and always willing to work with you if you want to try lifestyle changes or homeopathic/alternative treatment methods first, before just throwing a medication at an issue. Euphora is absolutely hands down the best healthcare experience I have ever had. I cannot recommend Dr. Calderon and Euphora highly enough!

Best laser experience I've had. Tracy is very knowledgeable and kind, and made me feel super…read morecomfortable. Her laser machine is the newest and most effective and the facility is clean and quiet. 12/10 would recommend!

i went to Tracy for ear, nose and eyebrows waxing. i was super nervous, never did anything like…read morethis before. she was very friendly and patient. turned out to be great. i highly recommend her. i'll be going back next month.