Contacted this company to have 2 doors (3 locks total) re-keyed - meaning adjusting the locks to…read morehave 1 key work all three locks instead of 3 separate keys. I called them around noon on Feb 5, 2026. He responded and stated he could do the job for $225.00 and would arrive in 20 mins. One hour later, I sent a text to make sure he received my previous text. He confirmed and again, said I will arrive in 20 minutes. He arrived at 2:07 pm. I showed him the two doors with the locks and went about my daily activities. About 30 minutes into his visit, I hear drilling on my front door. When I went to see what he was doing, he had REMOVED both the deadbolt and the doorknob and was DRILLING into my door. At that point, he had drilled a larger hole in my front door and stated that his "foot slipped" in the sawdust and his drill bit dropped carving a significant gap that he said he could cover with a digital locking mechanism. . . At this point, he called someone to come help him with this disaster of a mistake to my front door. This man assisted him with installing a digital lock that was SUPPOSED TO BE BLUETOOTH but was not. He told me that since the major gash in my door was his mistake that he would not charge me for the digital lock since it will cover the gash made in the door. So now I have a much larger button code door lock (see pictures) that still did not cover the mistake in the door. THEN he charges me $280.00 instead of the $225 he initially quoted. The new lock requires batteries - which he did not have, so I had to make a trip to Lowe's for that... just a major cluster. DO NOT USE THIS COMPANY. Keep in mind, all I wanted was the current door locks re-keyed... now I have to buy new double doors from my front entry.

I called for an easy lock repair. They told me they would be there for 11:30Am. All day they pushed…read moreback and finally showed up at 4:30. Guy said we needed to replace the lock. We said OK. He started drilling out the whole and made it too big. He tried to put his new locket in and it didn't fit (it wasn't even the right kind of lockset - he after the fact told us that he didn't have the correct one). He then sloppily put together the old lock and said that was all he could do and charged us $110. Left us totally hanging and now won't answer or return calls. Had to pay a "real" locksmith $150 to fix the problems this guy created. Run away from this service. Horrible experience.

He replied immediately and gave reasonable price for installation. Excellent customer service…read moreskills.

From the owner: Locally owned and operated Professional staff , and…read moreavailable for emergency

Really phenomenal service. They responded quickly to our request when we were locked out of our…read morehouse. Also had them re-key some locks to be sure that everything matched. Honest and extremely fair pricing. Would highly recommend for any locksmith needs!

I was locked out of my house after 5 pm. Steve was quick to arrive - super super nice and had the…read moredoor open in a flash. I am SO thankful he helped me out!! Will definitely be who I call with any kind of lock/key issue ! Highly recommend!!

I called for assistance with this company, and the guy who answered the phone was very rude and…read morehung up on me twice. He said he called the dealership and hung up. This was unnecessary and unprofessional. I would not recommend it to anyone, even with a 5-star rating.

Great customer service.. felt as if we Knew each other for years...read more

Lost my car key and within an hour of calling they had a new key programmed for me and the price…read morewas very fair. Give them a shot

David is very professional. He arrived at my location in a timely manner and opened my car in 5…read moreminutes.

Very professional with real people answering the phone and with prompt service. Specialist on staff.read more

Alford Safe and Lock hold they keys to my heart!…read more Don't waste your time getting keys made at a big box store. Alfords is quick, affordable, and great service. Recently, we lost an old motorcycle key. The local Honda dealership told me it would cost $300+ and my soul to replace. It was causing such a headache to figure out! I brought the gas cap lock in to Alford Safe and Lock and walked out with two new keys within 15 minutes for a very affordable price. I'll be a customer for life. Also, they have the coolest old safes to check out while you're waiting.

It took him about an hour to get there to my home. It took about 13 seconds to unlock my door. The…read moreonly thing I didn't like was the price.

From the owner: Residential, Commercial, and Automotive Locksmithing. read more

Rodrick is a MAGIC man! He solved my every life problem within a matter of 15 minutes of his…read morearrival! Honestly y'all, I called every automotive locksmith that services Livingston Parish and was at a stand-still due to the financial burden of losing my key fob. Case scenario: I set my only car key (on a bright orange lanyard) on the back of a pick-up truck and drove off unknowingly. So we can safely consider the thing LOST without hope for return because BELIEVE ME, I patiently prayed that it could be found somehow which was why I walked for miles up and down along Joe May Road, trying to catch a glimpse of the orange lanyard. Unfortunately, this situation was futile and I was unable to afford the most immediate options. I find it to be perplexing and upsetting that every independent locksmith is in a very similar price range as the actual Toyota dealership, an inevitable brick wall with only so much money to dedicate to my negligence. I spoke with Rod the day I called around and he informed me that if I obtained a new key fob of that particular kind over the internet, then he could do the service for almost half price of what all others were trying to charge me. So that's what we did. Together he worked with me by providing necessary information so I could manage to afford such a service. He is fair and reasonable, not to mention, a cool-cat most friendly character. Once the fob arrived in the mail, the ball was rolling with him. The service could not be more convenient and I am well-satisfied with the quality of work performed. THANK YOU RODRICK! May God bless all the angels here on earth !

Frank is simply amazing! We were in a total bind after misplacing our key fob. He answered the call…read moreright away and gave me the most cost effective solution. He was quick and efficient! He programmed our new key fob in less than 10 minutes. I would highly recommend!!! Thank you, Frank, for helping this out of towner!