I had my first visit with Dr Joanne Chan today. She has great chair side manner. She explained…read moreall the steps she was going through, the technology. Etc. She carefully went over all the results and changes to my eyes, and laid out a forward facing plan. Excellent

Still going to Dr. Lin for my annual check-ups. He's still solid, as are Lisa and the rest of the…read morefront desk staff. Wouldn't imagine going anywhere else.

The worst optometrist I have ever seen.. Dr. Cheng did not introduce himself and was highly…read moreunprofessional and most worrisomely careless. I had to correct him on the prescription! He wrote the sphere for my right eye and my l eye as the same. I knew from previous visits to actual professionals that this was incorrect. I questioned him, he doubled checked it and then rewrote my prescription. When I asked him why he first wrote them both as the same his shrugged and mumbled something. He was dismissive of my questions as to why my eyes hurt and the left one felt sore upon touching. He said he saw nothing wrong and banned me from wearing contacts even though I other doctors have given me the okay. I asked for his opinion on laser eye surgery, including puncal plugs ( I got two different suggestions from two different surgeons) ands very rude and said sure just do what they say. They also made me pay first. I feel bad for the receptionist. Dr. Cheng kept twitching the entire appointment and made me very uncomfortable. He treated me as a nuisance. What a waste of my time, energy and money! I will never return.

My wife went to see Dr. Francis Cheng because one of her eyes has been continuously tearing and…read morethat her glasses prescription may have worsened. My wife told him these issues but he did not address them at all. He said her eye prescription is fine and left it at that. The way his clinic is run is shocking. No questions were asked about COVID symptoms at all. He does not wear gloves. He does not wear his mask properly or securely since it will occasionally drop below his nose and he will not adjust it for a few minutes. His assistants also do not wear gloves when they were examining her and will touch your face with no announcement. My wife could not tell whether he and his staff sanitize their hands. After dilating her eyes, he sent her out of the clinic and told her to come back after 10 - 15 minutes. I find this particular practice unsettling as it puts the patient at a risk at getting injured out in public since patients have their vision temporarily impaired. I would expect an optometrist to have their patients wait in the clinic. His staff simply kick out their patients while their vision is impaired. I wish I could give zero stars.

My experience in choosing Dr. jennifer Yu is due to her professionalism in attending to my case…read moreafter I had a lens replacement in my left eye after a Cataract replacement. In all, I have no hesitation in recomanding anyone who needs glasses replacement to consult Dr. Yu.

From the owner: Dr. Jennifer Yu Optometry Centre is a full service eye and vision care provider, accepting both eye…read moreemergencies as well as scheduled appointments. Patients throughout the Richmond area come to Dr. Jennifer Yu Optometry Centre because they know they will receive the personal attention and professional care that is our foundation. Dr. Yu and our team are dedicated to keeping our patients comfortable and well-informed at all times. At Dr. Jennifer Yu Optometry Centre, we will explain every exam and procedure and answer all of our patients' questions. Additionally, we offer vision financing options and will work with vision insurance providers to ensure good eye health and vision care for all of our patients. Our Approach to Optometry Our one-on-one approach to optometry makes Dr. Yu and the Dr. Jennifer Yu Optometry Centre staff the eye and vision care providers of choice in the Richmond area. Our Richmond optometrist offers the following services: complete eye exams, contact lenses, glasses, glaucoma testing, and pre- and post-operative care. For a complete list of services, visit our services page or call our Richmond office

their glasses and sunglasses are so so cute. they had a back to school event that was 199 for two…read morepairs so of course i had to take advantage of that! i ended up getting one pair of glasses and one pair of sunglasses and after all add ons and taxes it came out to 275. such a good price and the quality is great too.

4 years ago I needed prescription sunglasses. David had my existing Ray Ban Jackie Oh frames fitted…read morewith new sunglass lenses. They did an amazing job and David was great. 4 years later and now I needed to update the lenses. David again assisted me and put a rush on it so I had them back in time for my vacation. David always provides exceptional service and I won't hesitate to go back.

Had a great appt with Dr. Sharon Lam. She is great, patient, efficient and very nice! She explained…read morethe process, did her thing quick and was able to shop right after at the store. Love this store because the owners purchase really cool funky styles that stand out. The options are what brings me back. I also like to refer people to this store if they are looking for more fun options. Covid protocols were followed and they were constantly wiping down any lenses that had been tried to touched. Would go again - might have to go back for another pair - cause I like so many!!! I would go again! The owners have been there for a long time - they are fantastic peoples!!!!

Low quality with bad customer service, never have your paid glasses ready on time and delay…read moreforever. They just start to grab the junk lenses with frame to assemble your glasses while you arrive their store, EVEN in the case that you eventually called them day before because of forever waiting and they promise that you can pick your glasses next day.

I have been going here for 30 years. The service is excellent. There was a gap of 8 years where I…read morenever purchased new glasses, and they still remembered me by face! They have a great selection and do everything they can to ensure it's the best fit for your face. The quality of the product is always top notch, no issues at all. Highly recommend!

Super happy with the thoroughness or exam and Dr Annie Liang's ability to explain the results of…read morethe tests and next steps. Wholeheartedly recommend this Optometrist and company.

been coming here for years…read more staff are amazing! company does direct billing. tons of frames, lenses, soft contacts etc. staff will actually help you to save $...be it taxes or rebate programs where you get mailed a $40-$100 visa gift card. plus, they have no problems giving freebies like samples of lenses with your grade, contact travel solutions etc. ive seen Dr kemp off and on , but Dr Eddy is my personal fav. ive had a lot of dealings with her specially for work related stuff and she has been helpful and patient thru and thru! one stop shop for all your optical needs! will never stop coming!!

I had no clue that there was an OG level at Metrotown. I googled Metrotown Optometrist and I found…read moreReal Eyes Optometry. Booking is all done online. I liked how relax the place was. It was not overly crowded full of people and there were no double bookings etc. Walked in filled out the forms and gave my ID and I was pretty much ready to go. The test from beginning to end took about 45 mins. It was not bad. Dr. Pati was very professional. He explained everything very well and through. I will be back again. I told my family about this OG level and my mom told me to send her the phone number so she will make an appointment soon too.

For more than a decade I have been coming here for my eyes exam and any eyes related medical…read moreissues. I used to have Dr Wang who is no doubt an excellent optometrist and beyond. Started few years ago he referred me to his associate Dr Pati then eventually Dr Sahota and they are all very nice and professional. I will highly recommend this eye clinic!