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    Dr Hook It Up

    3.0 (4 reviews)
    Closed 7:00 am - 9:00 pm

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    Services - Dr Hook It Up

    Home theater design

    Home theater installation

    TV mounting

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    Photo of Rod H.
    283
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    103

    7 years ago

    Ken is busy, but he does great work. I hope he is around the next time I need a theater installed.

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    Ken R.

    Helpful 1
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    Photo of Paul S.
    31
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    11 years ago

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    11 years ago

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    Photo of Emma M.
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    11 years ago

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    HelloTech

    HelloTech

    (4 reviews)

    I had a 50 in TV mounted by a Big Blue Box Tech team…read more They installed the wrong mount and when they mounted the TV they did not plug it in! I gave up working with their customer service. I reached out to Hello Tech and a very professional team showed up. installed a new mount and got my TV on the air! They were quiet, cleaned up after themselves and mounted the TV! GREAT JOB!

    Wiped out programming on our tuner/tv/cable box by hitting some wrong button. Tried EVERYTHING to…read morerestore but no go. I was recovering from surgery & stuck in bed without TV; a tragedy! Went on Google to get # for GeekSquad & saw HelloTech ad. After a quick convo with a friendly Staffer I had appointment set. Was most impressed with business plan-our price is $99 IF we fix it ALL.. If we can't it's free. That was very appealing. Tech Roy confirmed he was en route & arrived right on time. It took a while to get these 3 pieces of equipment to speak to each other & work together productively but after about 30 minutes VOILA! Once basic services were restored Roy went thru everything & optimized other operations. He asked if we understood everything & if there was anything else we'd like him to look at, but we were in shock he was so helpful & nice. The entire time he worked he kept us chuckling talking about old movies we'd enjoyed & such.. It was the most fun repair appointment ever & it was well worth the fee. We would DEFINITELY recommend HelloTech & will absolutely use them again in the future for installs & repairs. 5 stars for 100% awesome experience!

    Custom Plasma Install - Beautifully installed Samsung Frame TV, with wires hidden through plaster. Thanks, Paul!

    Custom Plasma Install

    (631 reviews)

    Downtown South

    I reached out for a quote and received very rude and unprofessional responses. Not to mention I…read morereceived lies. In the very first message, I was told that they price match - but found out that's a lie. I provided custom plasma install with a lower quote from another company and custom plasma install's response was first "we can fix his work." And then when I said, I'm confused (because he didn't answer my question about price matching that) his response was "[competitor] is wrong on his pricing and must be desperate for work." A competitor quote was too low so they resorted to insulting the competitor. I do not want someone like that in my home.

    There are so many well-reviewed TV installers in the Bay Area -- I would strongly recommend…read moreavoiding Paul and this company. Based on my experience, they don't come across as straight shooters or particularly trustworthy. Their rates are also 2 to 2.5 times higher than the next 10 top results on Yelp. Yelp should probably move them lower in their results given how few reviews they received in recent years. When I asked about the price difference, I was told the Frame TV is difficult to install and that they include a "lifetime warranty." The quotes I received from the other installers were all specifically for the frame TV. Reading other reviews on Yelp, it didn't seem like the lifetime warranty carried very much weight with them (Paul and Cary). In the end, the experience felt more like a bait-and-switch than a professional engagement. Maybe the quality of the work would have been fine -- but with so many reputable, fairly priced alternatives in the area, I'd strongly recommend going with someone else. Don't waste your time coordinating with Paul or Cary. I ultimately lost my deposit and could not even report them to the Better Business Bureau because they don't seem to exist outside of Yelp and Nextdoor.

    Dr Hook It Up - hometheatreinstallation - Updated May 2026

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