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    Dr. Carpet

    4.6 (116 reviews)
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    Services - Dr. Carpet

    Air duct cleaning

    Air duct sanitization

    Carpet cleaning

    2 More Services

    Rug cleaning

    Upholstery cleaning

    Dr. Carpet Photos

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    Recommended Reviews - Dr. Carpet

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    Reviews With Photos

    Annie P.

    I wish I could give this business negative stars after our experience. We had our carpets cleaned by Dr. Carpet on 5/13. We are and were sorely disappointed with the level of service and all that transpired when they came out. 1. We were charged WAY more than what was quoted. The gentleman who did the cleaning for us charged $500 due to pet hair. However, most of the fur was picked up/vacuumed prior to his arrival, so it seemed absurd to charge that much more. If we had known it was going to be that expensive, we would have gone with a different service. 2. My roommate told the gentleman to keep our dogs in the sun room, and for no reason whatsoever, this man let them out. They are runners and escaped through the front door he left open. In addition, his attitude was completely flippant about this and my roommate had to go retrieve the dogs who almost got hit by oncoming traffic. Completely irresponsible. 3. The gentleman knocked over a glass candle which was left in shards on the fireplace and carpet. And he never told us! I almost stepped on the glass and could have injured my foot. This in and of itself is completely reprehensible. While I still hope they can make this right (wrote an email right after this happened with several follow ups, yet to hear anything back), we will never use this service again. EDIT: For clarification, nothing was in "extreme" condition per what the owner's comment suggests below. We had some problem spots, but nothing severe at all. Our sofas had minimal fur and no urine stains. The other points are simply untrue. In addition, nothing in the invoice said anything about 'cat' urine (we do not own cats) or was brought to our attention.

    I moved the extra rug and noted the rug had not been touched
    Karen K.

    For 99.00/ 2 rooms, my expectations weren't real high. I tried to remove all the small items, not expecting any heavy furniture moving. I was really hoping for an attempt to clean a bit further under the furniture. The kicker was i had an extra piece of carpet by the bed that he cleaned ( minus a dog stain )and didn't touch the Capet underneath . Whaaat?

    Rich did amazing job
    Myrna F.

    Rich did amazing job My carpet looked like it needed to be replaced But now it seriously looks Like new carpet I highly recommend!!!! Im a happy customer!!

    Noah P.

    My favorite carpet cleaning service around! Very professional service and was able to come within 24 hours of calling. Gustavo was a pleasure to have working at my apartment and I will definitely use them in the future for my carpet cleaning needs! - Noah

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    10 years ago

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    5 years ago

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    8 years ago

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    7 years ago

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    8 years ago

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    6 years ago

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    9 years ago

    Gustavo is easy to reach, corresponding fast. Got here on time and good price! Highly recommended

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    Rich M.

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    8 years ago

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    Rich M.

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    9 years ago

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    9 years ago

    Gustavo fit us into his schedule the same day we called. He was very professional and did a great job. I would highly recommend Dr. Carpet.

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    Rich M.

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    9 years ago

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    6 years ago

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    Rich M.

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    6 years ago

    Richard was great, quick to respond and gave a fair price for my needs... also, polite and friendly with the family. We will use him again!

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    Rich M.

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    9 years ago

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    Rich M.

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    9 years ago

    Gustavo was awesome, they cleaned my carpets, furniture and area rugs fast and did a great job, definitely will use them again!

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    Rich M.

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    9 years ago

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    Rich M.

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    9 years ago

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    11 years ago

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    9 years ago

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    Page 2 of 3

    Ask the Community - Dr. Carpet

    I just moved to Newport Beach, do you guys service this area?

    Hi Peter, I am a Realtor out of Irvine and I have used Rich and Dr Carpet for a few years now. I had listings in Huntington Beach, Newport Beach, and Tustin and Rich has… Read more

    Don’t See Your Question? Ask Away!

    Review Highlights - Dr. Carpet

    Rich was not only very personable, easy to talk to you, and honest but also did a fantastic job on the carpet.

    Mentioned in 17 reviews

    Read more highlights

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    I cannot say enough good things about Kevin S and Milo F from J Martin Indoor Air Quality. Before…read morecalling J Martin, I had two other HVAC vendors come out for a zoning issue. The first quoted me an absolutely ridiculous price that would have cost an arm and a leg. The second guy offered to do it for cheap but he couldn't figure out the issue so he just disappeared and never showed up. Kevin and Milo came in and had to clean up the mess left by the previous contractor, then thoroughly tested all the zoning, dampers, and zoning board to actually diagnose what was going on. Not only did they figure out the real issue, they fixed everything completely and at a very fair price. On top of that, Kevin noticed my thermostat wasn't functioning properly and replaced it on the spot, explaining exactly why it was causing problems. Kevin is extremely knowledgeable and clearly knows this stuff inside and out, but what I really appreciated was how he explained everything in a way that actually made sense. No pressure, no sales pitch -- just honest options, estimated costs, and pros and cons for each path forward. And a huge cherry on top: they cleaned up extremely well afterward. Given the mess that had been left behind before, this really stood out to me. Everything was left neat and organized, and they made sure the area looked better than when they arrived. That level of professionalism and respect for your home goes a long way. Kevin is also just a genuinely great, friendly guy -- the kind of person you actually trust in your home (and honestly, the kind of guy you'd grab a beer with). Milo was also professional, efficient, and clearly knew what he was doing. Together, they were an awesome team. After this experience, I will absolutely be using J Martin for all of my HVAC needs going forward. Huge thank you to Kevin and Milo for turning a stressful situation into such a positive experience. Highly, highly recommend J Martin Indoor Air Quality!!!

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    Summer is around the corner so I wanted to get a tune up for my HVAC. I inquired through yelp and…read moreit messaged 5 places so I just went with the earliest appointment. I had low expectations as my previous technician with a different company from last year barely did anything and did not even check our drain line inside the home. McShane was our technician and he's the reason I'm even leaving a 5 star review. He explained what he was doing and answered all my questions. He was respectful of the property, used shoe covers before entering, and asked permission before moving things around. You notice those little things when you've had a bad experience in the past. I would say the value is also worth it. It was $85 for the tune-up. I was obviously looking for something cheaper but you get what you pay for. Overall great service!! This company will now be my go-to for my HVAC needs!

    I had a solid experience with Just Right Services and their technician, Brandon. They are punctual,…read moreprovide accurate diagnostics and offer fair pricing. We had a relatively complex HVAC issue that required a follow up visit. The owner, Drew H., was highly responsive and reliable from the very beginning of the project to the end. When a minor miscommunication arose regarding the labor charge for the final replacement part, he quickly stepped in to clarify. They honored their original promise and completed the work at no extra cost. It is good to work with a contractor that stands by their word, sticks to their estimates, and takes responsibility for the final result. Highly recommended for their professionalism.

    Dr. Carpet - carpet_cleaning - Updated May 2026

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