The staff is always very helpful and courteous they thoroughly answer any questions or concerns you…read moremight have. They are really great at helping you choose a frame that complements you face.

Absolutely the best experience possible. They were very respectful of my time, no time wasted but…read morevery thorough. Everything was explained clearly what was going on with my eyes and how they would be corrected. Price was even half of what I was quoted from another Dr, and I was able to get an appointment 2 weeks sooner than another Dr in town. Just over all super impressed!

I just completed my annual eye appointment at Dr. Decker's office. The staff there are absolutely…read moreamazing. The receptionist is courteous and is extremely knowledgeable about her job and Dr. Decker is very efficient and did a great job in getting my prescription correct for my new glasses. I would highly recommend them to anyone that needs to get a new eye exam. Five stars from me!!

Just great people work here. My whole family loves all the staff. Dr Nichols is super helpful and…read morecares about his patients.

Personal service is great. Contacting the clinic itself is impossible. Always transferred and have…read moreto leave voicemail. Never a call back or response.

The clinic is very friendly and professional in person. Trying to contact the clinic itself and…read morespeak with someone is another story. I had a referral for a procedure and had to change where the referral went. I needed it faxed and not done electronically. I just want to speak to whoever they keep transferring me to that always goes to voicemail with no call back! For a great clinic this is aggravating!

I made my appt online over a month ago. I arrived for my 9:20 appt. The girl said they had been…read moretrying to reach me to confirm for several days. Someone called me last week and I spoke to them and confirmed then. I told her this and she said she showed no record of that so they canceled my appt. This irritated me because I have anxiety issues and today was one my high anxiety days but I made myself go anyway because I can't see well. She made me an appt for 140 today but I didn't want to hang around all day in town waiting to go so I canceled it. Don't plan on going back.

Made a visit for an eye checkup…read more The staff were very friendly and helpful. The doctor is very good too. She talked about different products that's old help me and didn't push for me to have to buy contacts or glasses through their office. We will definitely be back.

I called and was given an appointment for 6 months out. Six months. There is no way this business…read moreis THAT busy. I called another optometrist and received an appointment within a reasonable amount of time, 3 weeks. For a new patient I expected to have to wait a bit of time. But not SIX months. I would not recommend this organization to anyone.

I am a senior citizen, and I was trying to set an appointment . The first girl that I spoke to was…read moreabsolutely fantastic. The problem is that she got the wrong day. So I called this morning to get it rescheduled, and the girl that was helping me was intensely rude. Not even a have a good day just to hang up after not being able to help me. The rest of the staff has always been great, but I sure don't know about some of these people who are working at making appointments not a pleasant experience.

Went on 4/1/21…read more Needed new contacts Rx. Cost $125, which included a new glasses Rx. Tested for glaucoma, which was a very quick test with a handheld device (a tonometer?). Also got 5 free pairs of my contacts Rx to see if they worked. If not, I could come back in for free and try a different brand. I asked for dailies and was prescribed 1-Day Acuvue Moist. They seem pretty good! Asked for an extended expiration date, as I know that's legal and I didn't want to have to renew my Rx each year, but Dr. Cooper was afraid of liability. Understandable. Also let him know I'm trying to save money and would probably order online. Dr. Cooper was very professional. Also, he warned me that dailies will often cost a lot more than bi-weeklies, so I appreciate that. As it turns out, the cost at Dr. Cooper's office for my brand is on par with 1-800-contacts, and of course, you're supporting a local business. Beforehand, I had called around, and other optometrists charged the same or more for a contacts Rx. Long story short, I was very happy Dr. Cooper and his staff, and I recommend them. (In full disclosure to help those also on a budget, if your Rx hasn't changed (i.e., your contacts still work fine), then you can renew your Rx online for $20. 1-800-contacts does it, but I think others are even free (if you order from them). No glaucoma test, though. Google for at-home/DIY options; hopefully they'll get better/cheaper soon.)

I had cataract surgery at the Mt. Pleasant office nearly two years ago. While the doctor and his…read moreattendants were very professional, the office staff was not. They're billing practices are horrible. They sent me statements that did not reflect what I had paid and which demanded additional payments. When I called to discuss it with them they wouldn't answer my questions and told me they were too busy to talk to me about it. The follow up visits at Advanced Vision Care in Sulphur Springs were not billable yet I also got another bill from the Sulphur Springs office. Next, over a year after surgery, I get another bill from Mt. Pleasant saying I owed even more. I won't do any more business with either office and I certainly don't recommend them or their associates.

Everyone at this office is a pro and I was given the very best treatment. When my husband and me…read moretold them we wanted to try riding our cataracts in another way they did not laugh but told us to come back in 4 months to check results. Four months later our check up showed great improvement. We do not need cataract surgery now. This clinic is a rare place to go to get the help to look at all ways to get great eye care. They do not look for ways to get your money. You will be treated with respect and kindness.

The ophthalmologist and optometrist at Dehaven are great. I love having a choice in eyeglasses, the…read moreaccessory you wear everyday . Everyone in the office is friendly, caring, professional. I highly recommend Dehaven.

Came today for my son's yearly exam. We had the pleasure of having Joanie services us. She is…read moreprofessional and dedicated to her job. Thanks for being amazing. Dr. Jones is always a pleasure as well. The entire Vision Source Family thanks for being amazing.

I have been seeing Dr. Jones for a couple of years, and I just can't say with words how much I…read moreappreciate him. His careful attention to my problem has gone above and beyond what you might expect with doctors these days. I have advanced glaucoma, and he makes sure with every visit that I am thoroughly checked. His team of assistants are always incredibly kind, and I appreciate their personal touch in regards to how they treat their patients. .Had I not found Dr. Jones, I may have not realized how serious my problem is and I would surely be losing my eyesight without even realizing it. He is incredibly kind and patient, and will take his time and answer any questions you have. I highly recommend Dr. Jones for your eye care, he is truly the best eye doctor I've ever known....

After getting two conflicting opinions from an optometrist who recommended cataract surgery and an…read moreopthamologist who recommended a year's wait and re-evaluation, I saw Dr Foster at Family Eye Care for a third opinion. I do not have sufficient superlatives to describe how much I appreciate his thoroughness and the personal way he addressed my concerns. This clinic is WONDERFUL !

I've been going here for years, for both my eye exam and to order my glasses as well as contacts…read more The staff is always very helpful and friendly. They have an immensely large selection of frames to choose from, all showcased in such a premium way. The Dr. who does my exam is really good at what he does, I'm left feeling like he knows what he's talking about and he's going to always try and make sure I leave content and comfortable.