The joy of a new puppy doesn't compare to the loss of that same dog…read more We had to make the hard but enviable choice of euthanasia of our 12-year-old golden retriever Molly after her battle with lymphoma. Dr. Siegel and his entire staff couldn't have been more compassionate and gentler with our beloved. As we ready to pick up her ashes I couldn't help but reflect on the very sad but positive experience with Dr. Siegel.

I took my English bulldog to The Pet Hospital of Thousand Oaks today, and honestly, it was the best…read morevet experience I've ever had (and if you could ask Louie, he would say the same thing!) I came across them while scrolling through Yelp and saw nothing but five-star reviews, so I figured I'd give them a try. I sent a message a couple of days ago, and they wrote back almost right away. They even offered me an appointment the next morning, and when that didn't fit my schedule, they had another one open for today. From the second we walked in, I could tell this place was different. I even joked that they must have something calming in the air because my bulldog, who's usually a nervous wreck at the vet, was totally chill. No barking, no pulling away--he just went right with the tech like it was no big deal. Dr. Siegel was amazing. He took his time with us, explained everything clearly, and never made me feel rushed. You can tell he really cares about the animals and the people who bring them in. The whole staff was so kind and gentle with every pet I saw while we were there. It's tucked behind Cho Cho San in Thousand Oaks, and it's 100% worth the short drive from Agoura. After having a few bad vet experiences before, finding a place this caring and down-to-earth honestly felt like a huge relief. If you're looking for a vet who genuinely cares, I can't recommend The Pet Hospital of Thousand Oaks enough.

When I brought my Dog to Dr. Slaton's hospital she was very sick. Diagnosed with cancer and…read morebattling days long GI troubles that turned to Pneumonia. It was an emergency and they were willing to take her in and treat her urgently without an appointment and despite having a very busy day. Dr. Slaton saw her right away and was honest with us about her condition at this point and recommended what was best. We decided to try hospitalization for the day and see if she would improve. It was a relief knowing she was finally receiving proper care. They treated her as best as they could and administered medications other hospitals we took her to all the days prior didn't bother offering. She unfortunately did not respond to the medications, she was already so ill. We brought her back first thing in the morning. Dr Slaton and his team made her last moments on earth peaceful for all of us. I am grateful to now know about this practice and will be bringing my future pets to see Dr. Slaton. I wish I had brought her to see him a week sooner (and not the other places I took her to.) I know things would have ended differently. -Thank you for taking such good care of our Pepper girl

This is the terrific veterinarian practice.They took very good care of my senior dog who was 17yrs…read moreold he was a pit lab mix . Dr. Mendoza did an amazing job. Unfortunately, it was time for my dog to pass and Dr. Mendoza did it very peacefully. They let me sit with my dog as long as I needed to.Thank you for such great customer service

My (third) senior pup and I are so looking forward to see Dr Gonzalez again this week for his 6…read moremonths preventative / well-being check up.. This is not my first review of our beloved Dr G, and I just recommended her to 6 more people again just these past 2 weeks. I always say to people I give her card to: "you will discover she is an Earth Angel - if she moved to a different town, I'd take my pup there... When you find a great vet, they are Gold! She's not only compassionate, present and knowledgeable, but also she does not oversell." Besides all the regular check ups, Dr G. has performed 2 substantial surgeries on my pup in the last 8 years, and has been extremely kind, providing valuable reassuring step-by-step updates throughout, especially aware that I had lost my beloved first dog, (with a different vet), when he did not make it through the anesthesia... In the 8 years Dr G. has been our one and only vet; everyone I have sent to Dr G. has fallen in love with her, and has thanked me for the referral. I trusted Dr G and her small compassionate team with the euthanasia of my precious second dog, Handsome. She is truly an Angel on Earth. At her Chatsworth location, I love that she's created a lovingly cozy "home environment" for the euthanasia experience. That it so needed during that deeply emotional time, and more veterinary offices ought to follow her example. I found her many years ago when I was dissatisfied with a busy veterinary front desk in Sherman Oaks, after they had made errors in my first dog's chart. Unfortunately he passed, and I learned that finding the RIGHT professional truly makes ALL the difference. So yes, I drive from Sherman Oaks. Gratefully so :) I am thankful that my cherished pups are her patients. Her ethics, her care, her kindness, her knowledge, her integrity - she's our number 1!!!

We are incredibly grateful to Gemcore Veterinary Services for the compassion and care they showed…read moreduring one of the hardest days of our lives. Dr. Gonzalez was kind, patient, and thorough, taking the time to explain each step of the euthanasia process. She ensured our dog's maximum comfort throughout, even creating a makeshift pillow so he could rest peacefully. We were heartbroken, but her understanding and gentle approach gave us comfort while making the process completely painless and stress-free for our giant furbaby. She was available the same day and brought in a caring team afterward to respectfully and compassionately assist with our 132-pound dog. The thoughtfulness, professionalism, and empathy shown by Gemcore made an unbearable moment a little more bearable. We are deeply grateful and highly recommend them to anyone seeking a veterinary team that truly cares.

I cannot say enough about Peaceful Paws and the care they provided during one of the hardest…read moremoments of my life. Dr. Chan was incredibly patient, gentle, and compassionate, treating my dog with such dignity and love. What truly set them apart was the entire team...every phone call and text I sent was met with kindness, calm, and genuine care. They made me feel supported and held through an experience that felt unbearable. I had reached out to several places, and I am beyond grateful that I chose Peaceful Paws. I don't typically write reviews, but their level of compassion and going above and beyond during this time meant so much to me. I will never forget it.

Our family dog Brandi was getting progressively sicker due to old age, and we decided that it was…read morefinally time to send her to heaven a couple weeks ago after she had a particularly rough night. We were fortunately able to schedule a same day in-home euthanasia appointment on a Saturday, and Dr. Chan came by within a few hours. Dr. Chan explained the whole process thoroughly before she started and answered any questions we had. It was super sad that we had to say goodbye to Brandi, but I'm glad that services like this exist so that you can send your pet to heaven at home in a comfortable and familiar setting. Dr. Chan was super professional and respectful from start to finish.

Dr. Shana is truly one of the kindest, most compassionate people I've ever met. She helped my…read more15-year-old Yorkie, Mary, peacefully cross the rainbow bridge, and I'm so grateful we had her guidance during such a heartbreaking moment. From the moment she arrived, she was gentle, patient, and incredibly thoughtful--explaining everything clearly and giving us the time and space we needed. Mary was calm and comfortable, and the entire process was peaceful and free of suffering. If you're facing this impossible decision and want your pet to pass at home with dignity and love, I cannot recommend Dr. Shana enough. She made an unbearable day feel a little softer, and I'll never forget the care she showed both Mary and our family.

This is the third time I've been at the side of a pet euthanized at home and the first time Dr…read more Shana was the vet. She is born for this work. Her capacity to attune my beloved cat, Ollie, myself and all the friends who attended was unparalleled. Her presence, compassion, care and skill left me feeling that this heartbreaking passage was simultaneously excruciatingly beautiful. It felt perfect. I am so very grateful to have found her. Thanks to all that came before me and took the time to recommend her. I'm glad I took your advice.

There are no words that fully capture how grateful we are for Comfort Paws Mobile Vet and the care…read morethey provided during one of the hardest moments of our lives. On very short notice, on a Saturday night--Valentine's Day--they traveled an hour to our home to help us say goodbye to our beloved dog, Griffin. From the moment they arrived, Dr. Bharat Kumar and Zaneta Rocha brought a sense of calm, compassion, and quiet understanding that we so desperately needed. We were complete emotional wrecks, and they met us exactly where we were--with kindness and patience. The entire experience was incredibly peaceful. They created a space that felt gentle and respectful, allowing Griffin to pass comfortably at home, surrounded by love. It never felt rushed or clinical--just deeply human and full of care. One thing that deeply stood out was Dr. Kumar's use of Reiki techniques alongside the traditional medications. It added an extra layer of calm and intention to the experience, and you could truly feel the care and presence he brought to Griffin in those final moments. Dr. Kumar's holistic, thoughtful approach and Zaneta's warmth and presence made an unimaginable situation feel just a little more bearable. We will always be thankful for the dignity and compassion they gave Griffin--and for the support they gave us. If you are ever faced with making this heartbreaking decision, I cannot recommend Comfort Paws Mobile Vet enough. They truly provide a gift in the way they care for both pets and their people.

I had high hopes thinking the $100 drive out fee would be well worth the speed and convenience a…read moremobile vet van could provide (on top of a $80 vet visit fee). Sadly, both the Vet and the tech were not speedy, not convenient, and I have no clue why they have a mobile van if they don't provide their services to clients in the actual van which is nuts to me. Quick summary: I HIGHLY DONT RECOMMEND. They are EXTREMELY EXPENSIVE (way over market and normal vets), you will be pay at least $100 + $80 for them to just see your dog, and if your dog literally needs actual medical services besides the normal routine wellness needs then they don't have the capability to help you but likely will still provide medical care to take your money but according to the vet tech "you must still pay the $180". Heads up: $5 per pill for Clavaillin is price gouging at $150 30 pills. Pet smart & Chewy has it for $2.79 with a total of $83.7 I would have saved $67 using chewy! Cytopoint injections for large breeds need two shots and at my vet they total $147.50 and I was charged $189 so a delta of 32.50 Another reason: they didn't have a simple antibiotic my dog needed and I mentioned to please send to chewy and the vet tech LITERALLY went off on how she refuses to send prescriptions to chewy due to a personal issue (I honestly stopped listening because she was going in a diatribe about a company I love). When I told her unfortunately I have never had an issue with chewy and since she is not the vet and does not write the script I am going to have to request the vet send it there (she was telling me who I can't do business with in my house). At this point and hour In and no help to my dog as the vet tech won't stop talking. Finally after some encouragement from me to the vet I just asked for some allergy shots as I wanted them to get out of my house. They wanted to clean the wound and asked to use MY PRODUCTS to do so. I ended up being scammed out of $500+ for a literal shot and an antibiotic because within 3 day that wound opened and pus was every were and I had to take her to the ER for another $500+. They have paperwork that says if they feel they can't treat your dog then they will refer you to an outside doctor, I wish they had done that, because if they did I wouldn't have been scammed out of $500.

A Vet that Makes House Calls It has become impossible to…read morebring our cat to a vet's office. He will not cooperate. So, we began to use BetterVet (which recently merged with The Vets, phone 844-779-5335). They make house calls and they are very accustomed to dealing with shy or stressed-out pets. They have devised many work-arounds to deal with difficult animals. My cat actually became at-ease with them. I think that they make it work because they really care about animals. Of course, they are also total, experienced professionals that I trust with the health of my cat. Without them, my cat might not be alive today! We've had multiple visits by two excellent care teams. The first was Dr Rashmir, assisted by Sandy. The second team included Dr Hefner, assisted by Cory. I can highly recommend both teams!

This review is long time coming. I can't say enough good things about both Dr. Hefner and Dr…read more Rashmir and their techs. They have treated several of our cats and both of our dogs and I always felt they received the best of care. Our yorkie Evie had spent several days at the ER in Woodland Hills and was diagnosed with meningitis. After her diagnosis, I was happy to have Dr. Hefner manage her check ups and blood work. He has such a wonderful bedside manner and was always very honest with what type of care was within their means versus what would have to be treated by a specialist. Our 19 year old cat received the best of care from Dr. Rashmir and Sandy. We knew she didn't have a lot of time but they still gave her the kindest and best of care. We did several treatments that gave Holly not only a longer life but a better quality of one. This is a cat who was terrified of going to the vet. And I couldn't believe how happy and relaxed she was while receiving care. She was like a different cat. The convenience of Better Vet is unmatched. What is better than the vet coming to you? Far less stress for your pet. And I've never had a problem booking an appointment online. The contact person is very responsive to both emails and texts. I've lived in 5 states, spent years doing rescue and so I've been to a lot of vet offices. This is as wonderful as it gets. We are living in Virginia now where we are originally from. However we plan on moving back to the Thousand Oaks area next year. Recently I had our yorkie at the vet here and it truly made me miss Better Vet.

This company took my dog and cashed my check, then I never heard from them for 2 months despite…read morenumerous calls and emails. I had to track down the owner on Facebook. We exchanged a couple messages and he was apologetic. Then he sent me the remains FOR ANOTHER DOG named Pamzer. On the paw print, my dog's name was misspelled. I'm not making this stuff up. I confronted the owner about this via Facebook and he said it was my fault, I must've misspelled my dog's name on the paperwork. Then he said they should've just spread her ashes at sea. What the heck? I just want my dog's ashes back, which looks like it's not possible. The damage is already done for me, but I encourage others to steer clear of this place!

Paws at Peace, through Simple Solutions, helped me during an extremely difficult time. They showed…read morelove, respect, and care to both me and my beloved pet who recently passed away. They took my dog into their care and kept me apprised of the step-by-step of what would happen so that I felt comforted knowing where he would be at all times. The urn and paw print that were made were fantastic and such a beautiful way to remember and honor my loved one. I recommend their services without hesitation!

We needed help with daily medication pilling, administering subcutaneous fluids, and general…read moregrooming tasks for our elderly cat of 20 years. I was out of town for a week so we were quite concerned that these tasks, normally a two person job would be completed with minimal stress to both our cat Binky and my wife. We found Pet Pal LA to the rescue to help with these tasks. Lory and Yesenia exceeding all of our expectations. They were very professional, showed up on time, reliable, and able to work around our busy schedule. Communication was excellent with follow up and stayed in contact with text messages. My wife got advanced text messages so we could get our cat ready for the in home visit. Lory and Yesenia were very gentle and kept our kitty comfortable while all of the procedures were completed. There were some last minute add-ons of mat shaving, nail trims, and ear cleaning that was easily accommodated. Both were knowledgeable about pet care and gave recommendations about nutrition, handling feisty pets, and suppliers for specialized pet products. I have a few more trips in the near future so both my wife and I will be at ease knowing that we can rely Pet Pals LA to assist with caring for our elderly cat.

I cannot rave enough about the care our 11-month-old boy cats received at home from Lory! They are…read morerescues who needed multiple medications at once and were highly resistant to us because we had just adopted them. We were bitten and scratched over several days before we realized that if we didn't get help, our boys would not get over their infections. Lory managed the challenge very successfully, and she even gave us great advice about feeding them and cleaning our living space to help eliminate a parasite for which the boys were being treated. We subsequently hired her team for wellness checks and will continue to consult with Lory about their care, even while we have a great vet. Brava, Pet PAL LA!!

One of my cats had been having digestive issues so when he started vomiting a lot and when my vet…read morecouldn't see him I called Skyline and they were able to get him in right away. Dr Messri is very knowledgeable and we were lucky to have him take care of Dill. We got bloodwork done and put my cat on antibiotics for the vomiting. Dr Messri went over the blood work with me and was told what to look for in the future which was nice. All in all I wouldn't hesitate to bring any of my animals here l. Thank you Skyline

I know and feel how difficult our current conditions are. I feel both sides need to be kinder. I…read morethought a lot about posting this review. I decided to do so to share my experience and allow an opportunity for growth. I wanted to be proactive so I am thankful this wasn't an emergency. My pup has extreme allergy issues. I recently moved to So Cal from No Cal and started a new vet relationship. I explained to Dr. C what the pups experience had been and what I needed. I thought that went well. Scheduled a follow up visit to check in and review protocol as this is when his allergies take a bad turn. I specifically requested Dr c again and was told to come on a Tuesday. I arrived 10 mind ahead of appt to give them time to check me in and to be respectful of their time. First - Dr C wasn't even scheduled to work that day. It appears they may have double booked as there was another couple waiting with their pup. We both were taken to a room and the other couple were seen right away. I waited over half an hour and nothing. When I stepped out to ask if the vet tech could at least vaccinate the pup that seemed to throw everyone for a loop. Please no it is a large and appears to be quiet office. Many people seem to have not a lot going on and it appeared as if I may be disturbing then rather that being a paying customer with a request. When after standing around and nothing seemed to be happening other than just wait around. I thought this wouldn't work and left and got what seemed not of pure intent with a have a good day. If you are a parent you know what I mean when I say tone wasn't genuine. Now I am not angry just disappointed at people lack if care and kindness. I chose to drive further looking for a responsive and kind business. For me, this is not it. I was able to start service with a new vet within 2 miles from where I live. My message, be kind but expect the same in return. If not, go somewhere else. That is all we can do.