This location is awful, dirty, slow, poor quality. I should have known there was an issue when there was no line. Cashier took payment and never washed hands, his shirt was covered in stains, the counters looked like they never get wiped, and the back was worse. On top of that our order was bad some drinks over watered and others too strong. Avoid Avoid Avoid read more

This is a wannabe DQ. No hamburgers and none of the popular blizzards. Their menu prices are at least twice that of a stand alone DQ too. It's a no from me. read more

On a hot summer weekend, who doesn't like to cool off with a cool sweet treat. The service here was fast and friendly, The front counter employee took our order and a few mins later out came our order. I had a fruit smoothie and it was cool, refreshing and really hit the spot. This location is in the busy Park Meadows Mall food court and there usually is a line, but it moves quickly. read more

This establishment is located in the mall. They are one of the few dessert places in the mall that I saw. The one Dairy Queen in Hawaii had closed down. So I was stoked to see they have one here. I immediately knew what I wanted and there wasn't too much of a line. Let's see if they can make a blizzard like the ones in the commercials. There were about theee people in line before me. Next time I want to try one of those seasonal blizzards but for now stick to what I know. Everyone else's orders were given away. Once I saw they called two people next to me. I asked about my order and they apologized. The blizzard was good and if in the area. Might stop by again as long as there isn't too much of wait. read more

We love DQ and always appreciate the consistency of each location's product. The service here was surprisingly fast. And, to make it better, they were patient with the grumpy people in front and behind us. (Review edited) read more

Blender has been down for months now. That not the owner just doesn't care to replace it.

everything was horrible. i casher was on his phone and has his airpods blasting. i ordered a medium strawberry banana smoothie and it took 20 mins and when i got it, it was a small and so watered down it i threw it away. also, they didn't have any vanilla ice cream, just chocolate. there was about 6 workers in the back just talking and on there phone not doing anything. never order from here. read more

This guy named Walker just sits there and doesn't do anything talking to people sitting on the counter that don't even work there while the two ladies are doing all the work. read more

As of 5/23/2024 I am happy to say whoever runs current management has done well! Unfortunately the app and yelp page don't update the real mall hours but even tho I came around 8, they still did my mobile order even tho they were closing up, still feel bad but don't want their good act be unheard, 10/10 read more

Here with my daughter. We approached the counter, the male never welcomed us, greeted us, nothing. We didn't know how to react so we greeted him. I ordered the berry pomegranate smoothie and my daughter got a tropicolda. The male at the register got my order wrong, so i informed him. He really didn't know what to do. He must be new. Not too friendly, bad customer service, but good drinks. Overall, it's a mall location, bad service, good drinks. read more

The worst service I have encountered in a while. They are extremely disorganized. At one point there were five employees in the back and two were standing around doing nothing. Tgere were 4 customers waiting and while they saw us, they did nit acknowledge us. read more

Food is amazing, personally I love the blizzard from Dairy queen, not only that but the service here was amazing. Especially for a fast food restaurant. The ambiance was casual so not much going on there. Overall? 8/10 thanks Dairy Queen for making my experience memorable! read more

I just want to say the customer service here is outstanding. JT and the entire staff was very personable and polite with every customer they helped. Big shout out to the staff at this location. read more

Lonely looking employee...no line at all. Decent OJ though.

It's fine. It's a DQ. In a mall. They only have vanilla ice cream (not chocolate). DQ is delicious. They were nice. Got my Blizzard really fast on a busy Saturday afternoon. read more

Me and my friend were at the mall a couple days ago and decided to go to dairy queen. The line was long and it went quicker than I thought it would, and the ice cream was good. Unfortunately the good review ends there. One of the workers was a credit card only line, at one point the man in front of me couldn't hear that the credit card line was open, I was waiting to get his attention when the worker looked directly at me and rolled their eyes annoyed that the line was stalled. When I got up to order I politely asked if they had the churro dipped cone as I know some locations might not have it and the worker rudely replied "No", so I asked for a butterscotch dipped one instead. We got our blizzards first and the cones came afterwards, however it was 2 chocolate dipped cones so I just thought it was someone else's order. The same worker look at me and then the cones in an annoyed fashion implying that those were my cones, even though I was clear that I wanted the butterscotch dipped cones.The service was definitely subpar and I don't know if my friend or I will return based on our experience. read more

I have no specific words or a better way to describe this Dairy Queen location. I'd started telling my friends about DQ ice cream, its not the best but its good and simple. As I was waiting my friends at Victoria's Secret forever, I'd decided going to Dairy Queen, imagined to spend maybe 10 minutes on the ordering line since it was a busy Saturday afternoon... Walked through Starbucks, and their line was long, that was discouraging... I was imagining that DQ could be even worse, got to my surprise, it was not quite empty but it had maybe 7-10 people in front of this small store. People were in front of the cashiers waiting for their orders, not ordering which was strange but I didn't understand at that time, especially when behind the cashiers were more than 10 people working, well... Not really working but goofing around, being noisy screaming and ignoring customers. So I'd ordered a small butterscotch dipped cone. Order was taken fast, but there was no line of process here. Order had been placed and it was sitting in some queue, no butter scotch dipped cone was being made, other side of the cashiers, this group of people goofing around, ignoring their customers. Took me about 15 minutes to get a dipped cone. I guess since I was on my leisure time it was not that bad, but considering people that are on a rush, or that just taking a break from work this place can be miserable. I will not go back to this location ever again, will consider somewhere else, perhaps Ben and Jerry which is across this store. read more

The manager to this location was incredibly rude! I was just trying to get some good service. And the food was even worse than the manager. It's around 6 PM so I'm pretty sure if you're here during that time do not to go here!!! So rude. read more

I love DQ and this one in the mall has very hyper and social counter people, they were a little distracted amongst themselves. We had the orange julius and a blizzard and it was delicious. I don't know what is in an Orange Julius but I love it. read more

DQ / Orange Julius - Medium orange julius and small berry Pom - Ice Cream & Frozen Yogurt Near Me - Lone Tree, Colorado

stood for 15 minutes in line with no one taking orders while i could see multiple employees standing around in the back. horrible customer service. read more

In the party I was in, we had a dipped cone, a small soft serve, and a medium Oreo Blizzard. Quality wise, as far as the product goes, everything was as you'd expect at DQ. My complaint with this DQ is that it is the picture of inefficiency. With 10-12 people frontside, maybe 3-4 were doing any sort of work. Even with orders stacked up, customers waiting for so long that the were blocking other mall customers from walking by. I am not sure if it was laziness, or managerial ineptitude, but this place was ridiculous. My friend had a small dipped cone, and waited a good 15 minutes to get it, even with so many people just standing around. I had an Oreo Blizzard, and a small vanilla soft serve for another friend's infant daughter, and we also waited about 15 minutes. People, this is not rocket science. It's soft serve ice cream. Put it into a cone, a plastic dish, whatever, and hand it to the paying customer. Instead, they apparently teach the counter staff to scream at passers by (they had to scream, I guess, because the newly arriving customers were stuck behind the paid customers who were stuck in DQ pergatory waiting for their very simple orders." read more

Came here to get a smoothie before leaving the mall and waited in line for awhile, the employees seemed completely disengaged with their jobs and it took awfully time to get our orders in. When we finally ordered our smoothies that took quite some time for them to make them. There was a long line and only a couple people working. I don't think I will come back to this location if I'm in the mall again. read more

I was rather disappointed with this DQ-Orange Julius. I remember the Orange Julius when I was a kid, and they used to taste awesome. This was not the case when I visited DQ-Orange Julius the other night. It was later at night, and I understand that they were closing (I was there about 8PM). The kid took my order of one small Orange Julius, grabbed a cup, threw some ice in it with a scoop of mystery ingredient from a push cart with other containers on it (unrefrigerated). He mixed the drink then called my order number even though I was the only one at the counter. The drink was watery on the top, and slushy on the bottom. Maybe this is the new standard for the Orange Julius, but I was disappointed. Think I'll walk right by this place next time. read more

Clean, amazing peanut-buster parfait and friendly kids taking orders quickly and with smiles. I'm a fan!

A Dairy Queen that doesn't offer chocolate ice cream? Unacceptable. Can't make a vanilla chocolate swirl? No good!!!!

ZOOOIE MAMA!!!!! Me as a ice cream lover and always been going to dq since I was young, LOVED this place!!! Great workers, they work hard and I will never stop going to this place! When can I get more? read more