I was visiting, and I needed two cars at two different times to get various family members to EWR…read more The driver arrived ten minutes early each time. He knew exactly where he was going. He drove safely and well. Clearly a professional experience. They were also friendly and helpful. A great local service. I highly recommend based upon my experience.

The driver arrived on time, got us to the airport quickly, helped us with our bags, the trip was…read moreperfect

Five stars for what I use them for - immediate transportation. It does look like all the 1 star…read morereviews are for call-ahead reservations ... now that I know that they're not super reliable for that, I'll make sure to avoid that. For my purposes, though, Metro Taxi has been amazing. It's pretty crazy that my school's list of recommended taxis all charge around twice of what Metro Taxi charges - I know, because I called every single one of them. Someone rerouted me to Metro Taxi because it's "closer and will probably be cheaper." Cheaper it is! It's only $12 for my 10-minute rides from school to the White Plains train station or Tarrytown. The drivers are all courteous; more than half of them help me with my suitcase. I've used them at least 10 times now, and they've been great every single time. It's usually a 3-5 minute wait at White Plains (I usually call ahead), and it's around a 10 minute wait at Valhalla. As far as I'm concerned, this is great considering that this area doesn't really use Uber/Lyft and I definitely don't want to pay for those jacked up prices from random taxis on the street, preying on poor unsuspecting travelers.

Consistently unreliable. Late pickups, disorganized dispatch, and zero accountability. The only…read morething they have going for them is price and even that varies as each driver likes to make up their own prices. It's honestly surprising that a company operating like this is still in business, yikes

We used Precision NY Chauffeur Service for our family vacation to NYC, and they were absolutely…read moreoutstanding from start to finish. They handled our pickup from LGA to our Midtown hotel and later our return trip back to the airport, and both rides were flawless. This was truly 5-star service and one part of the trip I didn't have to worry about at all. The vehicles were clean and comfortable, communication was clear, and everything ran exactly on time. It was worth every penny compared to mass transit or other ride services. What really set them apart was their customer service. When we were dropped off at the airport, my son accidentally left his phone in the car. Umar went out of his way to drive all the way back around and personally return the phone to us--no hesitation, no attitude, just genuine care and professionalism. I can't recommend Precision NY Chauffeur Service enough. If you want reliable, stress-free transportation in NYC, this is the company to use.

I just wanted to respond to the comments made by the owner Muhammad W. First of all, I do…read moreappreciate his polite response. I just want to make sure that I'm clear about the failed "Lowest Price Guarantee". After making two separate efforts to clarify why Precision's price quote was so high and why the Lowest Price Guarantee wasn't being honored, I went with another company. And, I'm really happy that I did. The company that earned my business, was not only comparable, but, in my opinion even superior. Muhammad's response appears to indicate that the companies that gave me price quotes were somehow inferior. Precision has been in business 18 years, and the company I went with has been in business longer. Precision's price quote was much higher than the competition and was for a Cadillac or Volvo sedan, not the beautiful new black SUV that picked up my girlfriend. Lastly, the professional chauffer that was our driver, was impeccably dressed in a black suit and tie. Our driver had over 30 years experience as a licensed, professional chauffer. This gentleman even showed up 25 minutes early! What an incredible experience! Muhammad, I truly appreciate your response and your generous offer. The purpose of this updated review was to clarify that the company that we went with, was not inferior in any way. For some reason, you referenced Uber or a taxi service in your response. I hired a superior, licensed, insured and incredibly professional competitor. Price was certainly not the only deciding factor. I'm hopeful, that this could be a learning opportunity for you and you organization in regards to your " Lowest Price Guarantee". Thank you again.

Won't pick up the phone, can't even leave voicemail because the inbox is full…read more Scheduled a Medicaid cab 3 weeks in advance and they never showed up, now I missed my appointment and have to reschedule hopefully with a better company like Green Team.

Can't even order a taxi, nobody answers the phone. Don't bother wasting your time with this…read morecompany. It might be more expensive ordering from someone else but at least they'll answer the phone and get you going.

Lanas is one of the best businesses I have ever had the pleasure of interacting with…read more I have been using Limos since 1980, Lanas is the best limo service I have ever used out of maybe one hundred. One month ago I scheduled a major long haul job for this morning with Lenas. At noon yesterday, it became apparent that I needed to change the booking to 2PM yesterday. One call to Lanas and their response was "no problem". It was accomplished, everything was perfect. I cannot say enough good things about Lenas. Absolutely the best!

I wasn't able to use a Car Service for this trip. But, what I will say, based on reviews and…read moreresponses I received is this is the 1st Car Service I would contact in the future! Thanks Lana.