Wrong alignment done on low car charged me $120 to still…read morehave my car with a crooked steering wheel. I went back and told him about the issue and he blamed it on my suspension. I had gotten my car completely checked before I went to go the alignment done but he insists that it's because of my suspension. I was also told that he would have to charge me $50-60 more just to check if he did it right?? even so he said that he can't guarantee that my steering wheel is going to be straight. I would not recommend coming here for an alignment if you have a low car or car with suspension.

"Wrong job? Don't lecture me, kid."…read more I came to your shop with one specific issue: my car was pulling to the right, even though the steering wheel itself was straight. I expected professional service and a solution. Instead, I left with an even bigger problem -- now the wheel is crooked, and the car still pulls to the right. I returned to your shop and calmly explained that the problem remained. I told you that now, to keep the car straight, I have to hold the steering wheel slightly to the left, which is uncomfortable and unsafe. Instead of taking responsibility, I was told the job was "done correctly." But when I compared the numbers you set with the manufacturer's specs, the difference was obvious. You insisted the issue was in the suspension and the strut, but even if that were true, no alignment should leave the steering wheel crooked. Originally, the wheel was straight -- after your work, I ended up with two problems instead of one. To make it worse, you told me: "Let's put it on the rack again, and if everything shows green, you'll pay us again for nothing." That's not professionalism -- that's bluffing. I don't need "proof" on a screen. I need results. Instead of correcting the problem and setting the values as close as possible to the manufacturer's golden range, you behaved unpleasantly and arrogantly. My car is over ten years old, and I understand perfection isn't easy, but professionalism means both proper work and respect toward the customer. Sadly, I saw neither. The person who performed the service showed rudeness, disregard, and a complete unwillingness to listen. These qualities are unacceptable for someone entrusted with people's safety on the road. At another shop, they told me: "We can fix this." That proves the problem isn't my car -- the problem is the poor work and the attitude of the one who did it.

I got a Tesla and the biggest flaw on them is that the rims will barely brush against something,…read moreand all of a sudden the entire thing is scratched up. Terrible design. Instead of buying new rims I was recommended to get the rims buffed out and repainted. Thankfully I was told about this place in Vancouver. It doesn't take but an hour or so and they look brand new. Even one that I thought wasn't possible to look good again, looked brand new again. Definitely a master at his craft. 10 out of 10 would definitely go back and use again if I needed this sort of service. Not cheap for my pocketbook, but it was cheaper than buying new rims for sure.

We asked them to remove the tire from the rim, but instead they just took the wheel off the car,…read morehanded it to us, and said they were done. I told them that we had agreed they would remove the tire from the rim, not just take the wheel off the car. Then they said it would be an extra $15 to remove the tire, plus $10 just for taking the wheel off. After that, they told us to go to Les Schwab, started yelling at us, and were lying about what we had agreed on.

Made an appointment here via the website, which I enjoyed was very easy…read more Upon entering the shop, they were just opening so the computer was slow and they had a client ahead of me. I listened in as the attendant was working with the previous client, when it comes to a woman going into a maintenance shop there is that stigma with women and car shops. I'm always on alert when I'm at a car shop because mechanics have been known to overcharge women. When it was my turn I had said i was there for my appointment, but the massive American flag outside is what made me ask this question. I had asked if this was a locally owned shop which they agreed but I asked what their stance is on the climate of the country and they said they all have different stances. As a veteran who served this country I don't feel comfortable giving my money, my car or the belongings in my car to this shop. Or leaving my car unattended with them. I stated this, and this attendant started telling me about this and that. I don't care. I care about my community, and if my money is going to the right places. And I got my confirmation that it is not here.

The entrance and lounge was absolutely welcoming, clean and pleasant. Very impressive. Floors were…read moreclean. Overall ambiance provided good vibes and assurance. Video games too. 1/4 size stand up models. Staff and Owner was pleasant and ready to provide necessary communications. Already scheduled my other vehicle for service.

The techs were so speedy and so kind, and I felt the pricing was very fair! We got a tire patched…read moreand then replaced in the span of about 2 weeks (bad luck with nails on the road ) and they were great both times!

I was so happy with this place. They were so nice,fast and have such reasonable prices. If I could…read moregive more stars I would. Thank you Double J.

I HIGHLY recommend Brightside. I got a flat tire and have been holding it off because I was worried…read moreI'd get ripped off by a mechanic and I'm on a budget. BRIGHTSIDE IS TO BE TRUSTED FOR SURE!!! I contacted them late at night and I received a response almost immediately, they answered any questions I had no matter how stupid, quoted everything, and was so quick to get everything done. Bryan was very professional and respectful; he drove to my car, took the damaged tire so I didn't have to worry about it, FOUND A TIRE I NEEDED FOR MY BUDGET, and replaced it WITHOUT ME HAVING TO TOW MY CAR. And this all happened in the span of less than 2 hours (that includes him going to my car, taking off the wheel, going to a store that had my tire on inventory, come back, and put the new tires in). As a girl who doesn't know much about cars, there was never a time I felt that he was mansplaining anything but really just talked to me normally and I understood. He always had my car's best interest in mind and you literally cannot ask for more. I will 10000% call him for future services. And if you get stuck somewhere in Portland area, give Bryan a call and he will get to you without you having to tow!! Please don't be like me and fuck up your tire even more by driving on it while flat lol. I'm sure he coulda just patched it up if I didn't mess up my sidewall by driving on it flat (I was 5mins from home, ok?). Anyway, I'm yapping again bc I genuinely am grateful for Brightside Roadside Services.

My old but reliable car sometimes has an "issue" with it's power locks. I was supposed to meet up…read morewith some friends but the entire car was locked and the door key won't work either. I have roadside assistance as part of my coverage so I called my insurance company. Within a short amount of time Brightside Roadside Services showed up and within minutes I was on the road on my way to my friends. Thanks, Brightside!

Great and fast service from AWRS. I had 2 bent wheels and they arrived on time and took care of the…read moreissue with both. I have to think my 2 rear wheels are also bent having hit the same potholes but I'll see when I get my nest rotation. Good company with a valuable service!!!

Kevin at Alloy Wheel Repair has now done 2 sets of wheels for us. He powder coated and machined my…read more19" Audi A4 wheels. He did a grey paint to match the car! And the car still drives amazing in the rims it is designed to be driven on. We also have a BMW that just didn't drive as well on the 18" custom Helo wheels we bought for it. So, we took the stock rims to Kevin at Alloy Wheel Repair and had them powder coated black satin to match the black car. They look fantastic and the car drives so much better on it's stock rims! I highly recommend Kevin to do any work on your car!

Great service quality and value. And they're happy to fill up your tires anytime thereafter.read more

Really rude staff. Came in for an emergency. My brakes started squealing on the freeway. I…read moreexplained I just recently did all 4 pads and rotors myself, and had all 4 tires replaced and got an alignment. The employee's first sentence was "well you probably messed something up". Thanks, super helpful after telling me you can't even help today.

I am new to town and was recommended this auto shop by a friend. As a woman, I always get nervous…read moreabout trying out a new mechanic, but Bradshaws was incredible. Their pricing is very reasonable. They sent a detailed recommendation on what to do and why they were recommending it as well as pictures if needed. It was incredibly thorough and I was able to verify on my own what they were saying made sense. They also spent time talking through their recommendations as and explaining everything in a way that was easy to understand. Their online recommendation and invoicing system made the whole process super clear. And I really appreciated how upfront and trustworthy they were. I will definitely be using them as my mechanic shop going forward. I cannot express enough how happy I am with the service I received!

May car lost power near the shop and they got me in a fixed right away. I will go back.read more