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    Downtown Studio

    3.4 (16 reviews)
    Open 10:00 am - 3:00 pm

    Services - Downtown Studio

    Haircut

    Makeovers

    Makeup application

    1 More Service

    Massage

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    Saturday after I asked Ashley to touch up my ombre.
    Hannah E.

    I started coming to Ashley based on a recommendation from a friend, and the first time I went to her she cut my hair phenomenally. When I went to see her I asked her if she could touch up my ombre, and she told me that she could do it. I called a month in advance on March 23 to make reservations for April 23, as it was my birthday and a week before my college grad pictures. Ashley booked me and another person at the same time. She did not do my hair correctly and she left bleach in my hair for 55 minutes and completely ignored me while she did and entire cut wash and style on another client. When she was finished with my hair there was a very noticeable line. I then called and scheduled to go in and have her fix my hair on the following Wednesday, as I didn't have time before my bday party. Ashley then texted me the morning of that she was running late, and proceed to completely destroy my hair by leaving bleach on my hair again for 30 minute. I am a natural blonde and I've never left bleach on longer than 20 mins at the most! She bleached one side of my hair completely while the other side was dirty blonde. While she was washing my hair she even asked Candice if she should tone my hair and Candice said no. The result was a completely uneven orange and yellow color. It was probably because Ashley was too worried about a dog that came in and she was playing on her phone instead of actually trying to fix her mistake. It also looked like Cruella De Ville met the Cheetah Girls. I called the salon and got a refund but Candice basically insinuated that I was lying about the entire thing. I am happy they gave me my refund, but they wasted my money, my time, and they never looked at me as a client only a paycheck. They never apologized to me or showed any kind of remorse. Avoid this place at all costs because the customer service reeks. I will let my pictures speak for themselves. If you're a blonde please go somewhere else! Edit: I would also like to add that after posting this review as well as a Facebook review, that Candice then started harassing my friend (on 5/3) who fixed my hair through a private message on Facebook. She started accusing us of slander and harassment. This just goes to show what kind of people run this place.

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    11 years ago

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    9 years ago

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    10 years ago

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    12 years ago

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    11 years ago

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    12 years ago

    This place is sooo cute! Dillon/Dylan has done my hair in the past as well as Candace and I like both:) Give it a try!

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    12 years ago

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    13 years ago

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    13 years ago

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    Candice B.

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    11 years ago

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    12 years ago

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    Review Highlights - Downtown Studio

    I've been going to Candice for years and now I've been coming to see Blaire, as Candice is the owner and she is a busy gal!

    Mentioned in 7 reviews

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    Downtown Studio - hair - Updated May 2026

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