Cancel

Open app

Search

Downtown Diner

4.0 (375 reviews)
Closed • 7:00 am - 7:00 pm

Order Downtown Diner Takeout or Delivery

Downtown Diner Photos

Business Info

DOWNTOWN DINER ATMOSPHERE

What's the vibe?
Casual
Moderate noise
Outdoor seating
Happy hour specials

More like Downtown Diner

Recommended Reviews - Downtown Diner

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Patty Melt and Cheese Steak Dutch Baby.
Luis F.

Who doesn't love a retro diner? In the middle of Celebration ? I mean COME ON ! Amazing ! The aesthetic here is 1950s/1980's infused together which is really cool. The service was a little slow but our waitress was amazing. The food was decent diner food - burgers , fries etc. everything was tasty and the portions were large. Enjoy. Cheers!

Classic hamburger
Justin S.

Classic diner in downtown Celebration with great vintage décor and lots of Disney memorabilia that really add to the atmosphere. I tried the classic burger, the beef was fresh and flavorful, but the single patty was on the small side. They do offer double and triple patties, so now I know to size up next time. The service wasn't especially fast or attentive, but it was decent. Overall, it's a fun spot with plenty of character, and I'd definitely go back.

Betsy S.

Ironically, when we first stopped in for dinner, we ended up leaving because the menu seemed to have too many fried options for what we were looking for. I'm actually glad we gave it another chance because we came back for breakfast, and I think that was definitely the right choice. Our table ordered the apples and sausage breakfast (which was a big hit), the South of the Border breakfast with four sausages, and the avocado toast. We also enjoyed plenty of coffee, and everyone was happy with their meal. Marcus was a friendly waiter, although I did have to flag down another employee once to get a coffee refill. Other than that, the service was good. The diner has lots of old photographs decorating the walls, which gives it a nostalgic feel. I've always had a soft spot for classic diners, so I'm glad we made our way back and got to enjoy breakfast here while we were in town. I think next time I would like to sit at the counter- that always makes me feel nostalgic!

Coffee is weak here
Kerry B.

If you are coming here when it is busy, like a weekend morning, be prepared to wait to be seated and to wait on your food. The wait will be well worth it. On this visit I sat at the counter and watched all the wonderful food come out of the kitchen. I was drooling the whole time, especially after I saw a side of bacon, the shrimp and grits, the bowls and really everything that came out of the kitchen looked delicious. Ordered a patty melt and make your own skillet, with a folded egg and they got the egg perfect. The patty melt was perfect and loved the tots which were on the side. I feel on this visit they were not on their A game and still the food definitely made up for the wait. There is a reason why they are so busy, great portions, reasonable prices... and absolutely great tasting food.

Suzanne A.

We visited the Downtown Diner for breakfast during the week. Located in the Celebration area, we chose to sit outside because it was a beautiful day and I had my small dog with me. We were seated right away, which was a nice touch. The restaurant had a quaint atmosphere, and I particularly enjoyed the diner-style seating. The decor was a fun throwback. The food was very good, and they offer a great menu at reasonable prices. Their excellent customer service made our experience even better. We will definitely return the next time we are in the area.

Really nice outdoor seating
Jason D.

Stopped in Sunday morning, was pretty busy. Sat right away. Had a miscommunication with the server and host so we sat for awhile lol all good, once we put in our order drinks and food were out in like 5-10 mins. Very fast, I had the biscuits n gravy platter. Comes with two eggs, breakfast meat(I got ham steak). The bowl of biscuits (like 3-4) was a huge portion. Coulda used a slight more gravy but very good overall. The eggs were cooked perfect and the ham steak was really good! Still lots of more options to try so I'll be back soon.

Vegan Skillet
Jessi M.

Omg 5 stars for the vegan breakfast options! I've been searching for a place near Disney (that isn't Disney) AND is open before 11 am! I finally found it, Eureka! Seriously though, the staff is so friendly and the food is delicious! We sat outside on a beautiful Saturday morning and enjoyed the heck of out of breakfast. We can't wait to come back!

Anthony N.

While in Orlando, we made a stop through Celebration and checked out Downtown Diner after seeing the buzz on TikTok. This spot delivers that classic diner feel with a menu packed with comfort food that hits every craving. I went all in on the Breakfast Club and it did not disappoint. Toasted challah bread layered with bacon aioli, American cheese, fried eggs, sausage patties, grilled ham, and crispy bacon. Every bite was rich, savory, and perfectly stacked. I already love a traditional club, but this breakfast version takes it to another level. It is the kind of sandwich you start thinking about again before you even finish it. We also tried the Biscuit Gravy Platter with two biscuits smothered in gravy, served with eggs and sausage patties. Warm, hearty, and exactly what you want when you are in the mood for true comfort food. This was one of those stops that turns into a must return spot real quick.

South of the Border
Tyteana B.

Omg! Everything was so good that I had to go twice. Food and drinks was amazing and very fast. Great customer service. Environment was old school and chill.

Hannah W.

Our first meal on our trip to Orlando... how lucky we were! This diner is exactly as amazing as you would expect it to be. Felt like we jumped back into the 80s. Food was delicious and portions were HUGE! I highly recommend the biscuits and gravy as well as the fried pickles.

Beautiful day to sit outside
Christopher M.

We have been a few times for breakfast. Enjoy the large menu choices and service. Very casual indoor/outdoor seating. Lots going on in Celebration all year round to people watch. This last time Carmen took great care of us. Say Hi! Some favorites are their Celebration platter, omelettes, burritos and pancakes. Enjoy!

French toast with peanut butter
Monica C.

Food was good & Marcus (our server) was wonderful. 1st time there but will be back. I got French toast with peanut butter, and friends got the Celebration Benedict. We shared a side order of bacon.

Club sandwhich
Chelsea D.

We got Buffalo chicken dip and the fried pickles, and mimosas! All so good. Also got the club which was great. The patio is dog friendly. The steak salad is also. Great! The service was amazing as well. They get you seated so quick! The ambiance is so cute as well inside. Only thing I didn't like is the Mac and cheese. The homemade chips are amazing.

MENU

See all

2 years ago

Business owner information

Photo of Adrian P.

Adrian P.

Helpful 1
Thanks 0
Love this 0
Oh no 0

3 years ago

Business owner information

Photo of Adrian P.

Adrian P.

Thank you so much for the review!!!

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of D Z.
5
15
0

10 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of Adrian P.

Adrian P.

Thank you for your review, we very much appreciate it.

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Business owner information

Photo of Adrian P.

Adrian P.

Thank you so much for your cold/kind words

Helpful 2
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 2
Thanks 0
Love this 1
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

9 months ago

Business owner information

Photo of Adrian P.

Adrian P.

Thank you very much for you feedback!

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 months ago

Food is always good Friendly staff traditional diner we sit at the bar when we go outside tables overlook the lake

Business owner information

Photo of Adrian P.

Adrian P.

Thank you so much for your feedback

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Business owner information

Photo of Adrian P.

Adrian P.

Thank you so much for the awesome review!! We really appreciate it

Helpful 1
Thanks 0
Love this 1
Oh no 0

3 years ago

Business owner information

Photo of Adrian P.

Adrian P.

AWESOME!!! Thank you so much for your review!!!

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Business owner information

Photo of Adrian P.

Adrian P.

Helpful 0
Thanks 0
Love this 1
Oh no 0

2 years ago

Business owner information

Photo of Adrian P.

Adrian P.

Helpful 0
Thanks 0
Love this 3
Oh no 0

2 years ago

Business owner information

Photo of Adrian P.

Adrian P.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Ines P.
13
125
133

2 years ago

Business owner information

Photo of Adrian P.

Adrian P.

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of Adrian P.

Adrian P.

Helpful 1
Thanks 0
Love this 1
Oh no 0

5 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

11 months ago

Business owner information

Photo of Adrian P.

Adrian P.

Thank you very much for your feedback

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

3 years ago

Business owner information

Photo of Adrian P.

Adrian P.

Helpful 1
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 4
Thanks 0
Love this 4
Oh no 0

3 years ago

Business owner information

Photo of Adrian P.

Adrian P.

Helpful 4
Thanks 0
Love this 3
Oh no 1

1 year ago

Place is a great location to relax and enjoy celebration. Food and staff are great with a nostalgic feel.

Business owner information

Photo of Adrian P.

Adrian P.

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 4
Thanks 0
Love this 7
Oh no 0

3 years ago

Business owner information

Photo of Adrian P.

Adrian P.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Jim R.
0
22
0

1 year ago

Great food and super service! Love this restaurant! A fun environment with a happy design

Business owner information

Photo of Adrian P.

Adrian P.

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

It's a dinner so not much to expect. The vibe is cool. Good service. Friendly staff. Great view of the lake.

Business owner information

Photo of Adrian P.

Adrian P.

Thank you for your feedback

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 3
Thanks 0
Love this 1
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Ted C.
0
45
15

2 years ago

Business owner information

Photo of Adrian P.

Adrian P.

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of Adrian P.

Adrian P.

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of Adrian P.

Adrian P.

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of Adrian P.

Adrian P.

Helpful 1
Thanks 1
Love this 0
Oh no 0

3 years ago

Business owner information

Photo of Adrian P.

Adrian P.

Thank you so much for the review!!! We very much appreciate it!!

Helpful 1
Thanks 1
Love this 1
Oh no 0

1 year ago

Business owner information

Photo of Adrian P.

Adrian P.

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Business owner information

Photo of Adrian P.

Adrian P.

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Excellent service and very accommodating for my GF daughter who did not get sick afterwards. A safe option for the gluten free community.

Business owner information

Photo of Adrian P.

Adrian P.

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of Adrian P.

Adrian P.

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Great place for good priced meals. Breakfast was excellent as well as lunch. Burger was perfect diner burger

Business owner information

Photo of Adrian P.

Adrian P.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of J S.
0
153
214

2 years ago

Business owner information

Photo of Adrian P.

Adrian P.

Helpful 0
Thanks 0
Love this 0
Oh no 0

Page 3 of 10

Downtown Diner Reviews in Other Languages

Ask the Community - Downtown Diner

Maple Street Biscuit Company

Maple Street Biscuit Company

4.3(997 reviews)
1.0 mi
•$$

Great place for a quick and filling breakfast…read more You order at the counter and have to seat yourself, but the staff is super friendly, and they do bring the food to your table and bus the table afterwards. We arrived to a long line to order, but the line moved quickly, and the food came out very quickly. At the same time, there was no push for us to clear out quickly, so we were able to relax to enjoy our breakfast. I had the eggstreme biscuits with chicken tenders added on. The biscuits were fluffy despite being drenched in the spicy sausage gravy and topped with two eggs (I went with easy over). The chicken tenders were juicy and yet stayed crispy in the gravy. My meal was huge, and I shouldn't have finished it, but I couldn't help myself. It was that good. I also had a cold brew, which was delicious, especially when made up with the maple sweetener and a splash of cream. My kids enjoyed their kids meals, and my husband enjoyed his chicken biscuit and half waffle. I'll happily return the next time I'm in the area and wanting a breakfast outside of my resort.

I've been coming to this Maple Street biscuit company for ages. This was the first one I ever went…read moreto as it is the closest one to my house. The biggest problem with this location is the small parking lot. It can get very busy on a weekend morning. But the staff is friendly and usually quite efficient once you find a parking spot. I really like the food here. The very first thing I ever ate here was the farmer and it has always been my go to. It is a biscuit with fried chicken cheese, bacon, and apple butter. I love the sweet, salty, and savory altogether. The five and Dime is another hit and I think their signature sandwich. It is like the farmer but instead of apple butter it has gravy and it also has an egg. They also have some pretty good waffles, which is what I get for my kid when I take him here. Their tea and coffee selection is robust. The only downside is that as they have gotten bigger and they have lost some of their personal touches. They used to ask me funny questions and would use that to help find you to give you your order. They might ask who your favorite superhero was and call you that way. Now they just give you a number like everywhere else. The other downside is the price is on the high side and seems to have increased more as of late. Food is really good though.

Photos
Maple Street Biscuit Company - Bottomless Coffee Bar Area

Bottomless Coffee Bar Area

Maple Street Biscuit Company - The Squawking Goat

The Squawking Goat

Maple Street Biscuit Company - Kickin' Chicken Strips Basket - 4pc

See all

Kickin' Chicken Strips Basket - 4pc

The Wilson - gluten-free pizza

The Wilson

4.0(136 reviews)
0.9 mi

I came down to Orlando for a quick getaway with friends and stayed at the Meliá Celebration…read moreOrlando. The Wilson is inside the main building of the hotel. The location was incredibly convenient since most surrounding restaurants are Disney World spots, other dining options were at least 20 minutes away. Without a rental car and Ubering everywhere, being able to just head downstairs for a drink and a bite was a lifesaver. The truffle fries with Parmesan were my favorite. I also ordered the chicken quesadillas were decent, but coming from Houston (where, let's be honest, the food scene is unmatched), it's hard not to compare. They just weren't that buttery, toasted quesadilla I'm used to. The green salsa had an unusual texture, almost like applesauce, which was a little off-putting. The sour cream was fine, and I actually enjoyed the pickled onions as a nice touch. The margaritas were good! They offer several flavor additions like coconut and mango that work as sweeteners, so if you prefer a sweeter margarita I would definitely suggest adding one. Ordering it straight is on the bitter side, so the flavors are a nice way to customize your drink. Overall, the ambience and service were great, and the food is solid. Gratuity is included and my bill was around $60.

I'm giving two stars instead of one, but that's because our waitress Sarah worked so hard. We…read morestayed at Melia Orlando Celebration for two nights, and had dinner at The Wilson both nights. We had Sarah for our waitress both times. The first night, we had their special the miso salmon, and the rigatoni bolognese. We were offered "regular, bottled, or sparkling" water; we chose bottled, and were served warm water from a carafe style bottle with no ice. Rigatoni was tasty, but the miso salmon was burnt on the outside (inside was cooked well), bok choy was VERY salty from the soy marinade but was fine when paired with the pile of plain white rice (that I think was supposed to be a seasoned rice pilaf?). The second night, we again had the special of fettuccini alfredo with shrimp, and the pepperoni pizza with red sauce. We were offered the same for water - "regular, bottled, or sparkling". We chose "regular" this time and were still served the same carafe-style room temperature water without ice. The pizza was just okay and the crust was super chewy and tough, but the alfredo sauce was broken and the dish was a pile of noodles with clumped parmesan swimming in a lake of butter. The waitress did stop by to ask how everything was, but we had literally just been served our food. I did eat the shrimp, which were cooked nicely. I let our waitress know the sauce was broken and said I didn't want it to be remade as I already ate the shrimp. She reported this to the manager who came over and offered us a free dessert for the mistake. This was nice, but he took forever to come back with the dessert menu, and then never returned to see what dessert we might order, but attended another table right next to us several times while we waited. After 15 minutes waiting for him to even order a dessert and attending the next table 3 times, we ended up flagging down the waitress to ask for our check. Our waitress comped the Alfredo meal, which we greatly appreciated. Our waitress Sarah was a rockstar. She was working pretty much the entire restaurant and I actually heard her say to the staff "Is anyone going to help me here?". I saw her fill beers for guests behind the bar instead of waiting on the bartender. I saw her lead guests to a table with menus instead of the hostess. I also saw the manager and other staff just chilling by the kitchen area, making jokes and laughing, and empty tables needing to be cleared the entire time we were there, while we and other tables waited for just a refill of room-temp water. The restaurant was NOT full or super busy on a Friday night, so that says a lot. Also note, it's in very small type, but this restaurant adds 18% gratuity no matter the order or party size. We added an extra tip for Sarah the first night, but not the second, and I wouldn't be surprised if this restaurant splits that gratuity with the cooks and management who don't deserve it. Five stars for Sarah. One star for the rest.

Photos
The Wilson - Interior

Interior

The Wilson - Pizza MARGARITA

Pizza MARGARITA

The Wilson - Mocktails

See all

Mocktails

Waldorf Astoria Orlando - Waldorf Suite 547

Waldorf Astoria Orlando

3.9(456 reviews)
2.5 mi•Disney World, Horizons West / West Orlando
•$$$$

This is a lovely place to stay in the western Orlando area…read more We had a deluxe suite over the Labor Day weekend. The room was very comfortable for the four of us. The kids were on the sofa bed, and the sofa bed had to have the best mattress I've seen on a hotel sofa. Pretty much everything about our stay was absolutely lovely. Comfortable luxury is the best way to describe the Waldorf. This is not your typical Disney-adjacent resort, despite the hourly buses and huge number of kids in the lobby. The WA pools are lovely and restful. They have live music during the day. There are ample lounge chairs and servers to bring anything you might want to drink. If you want more of the wild pool scene, you can walk over to the Signia Hilton, which has a water slide, lazy river, and a DJ. It was nice to have that option, and I do love a lazy river, but even my kids preferred the WA pools as being more comfortable. I'd happily return for a relaxing weekend getaway.

I have so many thoughts about this hotel, but I did not feel as though my experience was anywhere…read moreclose to 5 stars, especially because this is a Waldorf Astoria. I booked this hotel using my Amex platinum fine resorts & hotels benefit. It seemed like a good hotel to try out. Both Amex and my Hilton app said that my benefits should stack. When I asked for clarification on this, the Waldorf staff said that there had been a policy change recently and that the benefits did not stack. I asked Amex for clarification on this because Amex FAQs explicitly stated that they did stack and my Hilton app also showed I would get my gold member perks as well. Amex clarified with the hotel and they said there had been a policy change, but that the Amex rep did not need to let their policy team know. This feels particularly sketchy to me because if there had truly been a Hilton wide policy change, Amex would absolutely need to know about this. Their benefit terms would need to be updated and they would need to change the info given out to customers. This interaction really just rubbed me the wrong way and put a bad taste in my mouth before even checking in. The Waldorf website says that valet is the only parking option. After leaving my car with the valet to check in, the front desk employee asked if I did valet or if I self parked. I had no idea self parking was even an option because that information was not available on the website. This was a bit irritating. The room was great and we had a lovely view of the pool, golf course, and some of Disney property. I don't have any complaints about the room itself. It is advertised online that this hotel has a lazy river. It, in fact, does not have a lazy river. The lazy river is actually at the Signia by Hilton next door. In order to get there, we had to walk quite a distance from the Waldorf, through the conference center, to the next hotel. This felt like a bait and switch. I wanted to use the lazy river. Maybe I should have booked the Signia instead. Some of the hotel just seemed generally dirty to me, outside the hotel. When we got off the elevator to go to breakfast, there was cereal all over the floor that had been spilled. When we finished with breakfast over an hour and a half later (after waiting to be seated, etc.), the cereal was still all over the floor outside the elevator. For a hotel of this caliber, I would have expected for this mess to be cleaned up. Honestly, I will not be rushing back to stay at the Waldorf Astoria Orlando. The experience overall was fine at best. Nothing stood out as excellent and I did not find it to be worth the cost at all.

Photos
Waldorf Astoria Orlando - Guest room

Guest room

Waldorf Astoria Orlando - Guest room

Guest room

Waldorf Astoria Orlando - Guest room

See all

Guest room

Chef Art Smith's Homecomin' - Chef Art's Famous Fried Chicken

Chef Art Smith's Homecomin'

4.4(3.4k reviews)
3.9 mi•Disney World, Horizons West / West Orlando
•$$

Super cute establishment with Florida vibes. All the food I saw guests eating looked scrumptious…read more Walked right in and sat at the bar. Staff was super kind. Opted for the peanut brittle drink which mixed cold brew with peanut brittle whiskey and cream. Saw some cool deviled eggs on instagram which hooked me in here to begin with. However the ones I got were the basic ones from the menu where as the photo I got fished on was for a seasonal version. However they were still good but I was excited to try something a bit different.

I'm so mad at myself because the food was so good I honestly forgot to take pictures. By the time…read moreI thought about it, we were already eating, and there was no turning back. We visited Chef Art Smith's Homecomin' at Disney Springs, and this was definitely one of my favorite meals while in Orlando. We started with the White Peach Sangria, the Church Lady Deviled Eggs, and the Bacon-Wrapped Shrimp. Now those shrimp deserve their own moment. They're tossed in house-made hot honey and served with remoulade, and they were SO good. Sweet, a little heat, salty from the bacon... just a really good combination. For dinner, we shared Art's Famous Fried Chicken and the Meatloaf Main Plate. The fried chicken is buttermilk-brined for 24 hours and came with creamy mashed potatoes and a cheddar drop biscuit. The chicken was seasoned, juicy, crispy... exactly what fried chicken is supposed to be. And the meatloaf surprised me because I don't usually go somewhere like this thinking, "Let me order the meatloaf." But I'm glad we did. It came with mashed potatoes, Southern green beans, and that cheddar drop biscuit. Comfort food done RIGHT. Everything we had was good. Not "it was okay" good. I mean we were sitting there eating, sharing plates, and talking about how good everything was. And apparently it was good enough for me to completely forget I do food reviews and should probably take pictures first. Chef Art Smith's Homecomin' at Disney Springs... I'll definitely be back.

Photos
Chef Art Smith's Homecomin' - Thigh High Chicken Biscuits

Thigh High Chicken Biscuits

Chef Art Smith's Homecomin' - Skillet Paillard WIth roasted potatoes and grilled asparagus

Skillet Paillard WIth roasted potatoes and grilled asparagus

Chef Art Smith's Homecomin' - The Honeybee cocktail

See all

The Honeybee cocktail

Signia by Hilton Orlando - An Official Walt Disney World Hotel - "Double Queen room" very spacious but the beds were extremely uncomfortable :(

Signia by Hilton Orlando - An Official Walt Disney World Hotel

3.6(538 reviews)
2.7 mi•Disney World, Horizons West / West Orlando
•$$$

I really liked this hotel. Walking into the lobby was super spacious and they had wet towels to use…read morefor the heat upon walking in the door. Stayed on the 8th floor far away from the elevators so it was a little bit of a walk but it was quiet. The room had black out curtains and not a peep of light got through them. Called for extra blankets and towels and they were extremely quick in getting them delivered. Pool was great they had a giant lazy river and tons of chairs. Also the shuttles to the parks were super convenient and came almost every hour.

We stayed at Signia by Hilton Orlando Bonnet Creek expecting a high-end Hilton experience, but…read moreunfortunately had a very concerning cleanliness issue during our stay. Shortly after arrival, we noticed what appeared to be blood on the bed comforter. We initially assumed housekeeping would replace the bedding during routine room service, so we did not immediately escalate it. However, after multiple housekeeping visits over approximately two days, the same visibly stained bedding remained on the bed and was never replaced. What upset us most was not just the stain itself, but the fact that housekeeping serviced the room multiple times and still left the bedding in place. This created serious sanitation concerns and made us uncomfortable using the room. We brought the issue to the hotel's attention at checkout and were offered only waived resort fees. We then attempted to resolve the matter through both the property and Hilton Guest Assistance. Despite multiple follow-ups, the final offer from Hilton was only 10,000 Hilton Honors points on a stay that cost approximately 140,000 points. I am posting this because I believe future guests deserve to make informed decisions regarding cleanliness standards and how serious concerns are handled after they are reported. I have attached photos documenting the condition before and after housekeeping service. UPDATE: I want to add that after additional escalation through Hilton's social media support team, Hilton ultimately reviewed the situation more thoroughly and issued a substantial points adjustment that I felt more appropriately reflected the seriousness of the concern. While I still wish the issue had been handled differently initially, I genuinely appreciated finally feeling heard and taken seriously. I think it is only fair to acknowledge that Hilton did ultimately make a meaningful effort to resolve the situation.

Photos
Signia by Hilton Orlando - An Official Walt Disney World Hotel - Guest room

Guest room

Signia by Hilton Orlando - An Official Walt Disney World Hotel - Guest room

Guest room

Signia by Hilton Orlando - An Official Walt Disney World Hotel - Guest room

See all

Guest room

Downtown Diner - diners - Updated October 2026

Loading...
Loading...
Loading...